I want to give a massive shout out to Sienna for helping us get a holiday finally booked! Me and my wife have spent about a month trying to find and tick all the boxes for a relaxing holiday. We decid... See more
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The staff at the Eastleigh branch are always kowledgeable and efficient. It only took 90 minutes to advise and book 2 cruises and deal with a query on a 3rd (already booked) cruise holiday.... See more
Company replied
Always a pleasure dealing with staff at Eastleigh. They are all so helpful and patient especially Linda who makes sure we have every detail taken care of.
The staff in Eastleigh are all happy and welcoming. We were talked through the insurance details before purchase and our requests were all dealt with promptly. While in the store our travel documen... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
21 High Street, SO50 5LF, Eastleigh, United Kingdom
- 023 8061 8415
4.9
Excellent
630 reviews
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Always great service
I always use this branch after a recommendation from a friend.
The staff are always very pleasant and helpful.
I prefer going into branch than doing things online.
May 20, 2026
Reply from Hays Travel - Eastleigh
Thank you for your kind words. I am glad you felt we could be of help. We look forward to hopefully booking you again soon - have a lovely time!
Quick efficient service
Sienna was efficient, easy to deal with and found a short break that was just what I asked for.
May 20, 2026
Reply from Hays Travel - Eastleigh
Hi Margaret, we are so happy we found the perfect short break for you. Sienna isn't in today but we will be sure to pass these kind words onto her! Many thanks, Hays Travel Eastleigh
Friendly and knowledgeable staff
Friendly and knowledgeable staff, providing great service
April 28, 2026
Reply from Hays Travel - Eastleigh
Hi John, thank you for your kind words and we appreciate the time you took to leave us this positive review. We are glad you had a great experience with us. Kind regards, Hays Travel
Hayes Travel in Eastleigh
Hayes Travel in Eastleigh provide a great experience when booking a cruise or land holiday. The team are always friendly and helpful with suggestions and advice on holiday selection. The booking process is easy and the service provided is excellent.
May 10, 2026
Reply from Hays Travel - Eastleigh
Thank you once again for your lovely review. It is always a pleasure to help you. Hope you had a lovely holiday. Linda :-)
Fantastic customer service
Linda was extremely helpful and friendly and found a fantastic holiday for us which we are really pleased with. Thank you for making the whole experience of booking our holiday enjoyable.
May 14, 2026
Reply from Hays Travel - Eastleigh
Thank you so much for your lovely review. It was a pleasure to meet you both and i am sure you will have an amazing time. :-)
Staff so friendly and helpful
Staff so friendly and helpful. If they didn't know an answer to a question. They found someone who did.
May 3, 2026
Reply from Hays Travel - Eastleigh
Hi Kris. We appreciate you taking the time to send us your positive words and we are happy to hear that we were friendly and helpful. We will be sure to forward these kind words onto Sienna. Kind regards, Hays Travel Eastleigh
"Great" Friendly Staff
"Great" Friendly, Knowledgeable Staff, as soon as you walk through the shop door, they remember you and make you feel welcome. always ready to help with any questions put to them to ensure your holiday is exactly what you wanted.
May 9, 2026
Reply from Hays Travel - Eastleigh
Hi Barry, so glad we managed to get something sorted for you. It was lovely to see you again and we hope to see you soon - Charlotte :)
Reply from Hays Travel - Eastleigh
We appreciate your positive feedback and we hope you have a wonderful time away :)
Organising another break away although…
Organising another break away although when they were confirming prices through the holiday company were advised part of the offer no longer available even though only previous day prices sent, so frustrated and was going to cancel but Matt assisted to get to a level that was satisfactory to accept.
Thanks to the team as always.
April 30, 2026
Reply from Hays Travel - Eastleigh
Thank you again for your loyalty, it really is appreciated. Its always a pleasure to get you booked for your next adverture and i look forward to booking many more of them😂. Matt
Linda went over and above to secure the…
Linda went over and above to secure the price on a back to back cruise for us. Matt used one computer and she was on another one at the same time. Thank you both for your help it was very much appreciated
April 30, 2026
Reply from Hays Travel - Eastleigh
Thank you Alison and Graham. We are so pleased we could secure the cabins for you. Thank you for the biscuits they are very much aprreciated. Linda and Matt :-)
Always go to hays Eastleigh top staff…
Always go to hays Eastleigh top staff and get looked after
May 3, 2026
Reply from Hays Travel - Eastleigh
We appreciate you choosing us - it is lovely to get you booked. We hope you have a nice cruise!
P and O pre registration
Matt provided an outstanding customer experience would always recommend Hays Eastleigh
May 1, 2026
Reply from Hays Travel - Eastleigh
Thank you so much for your comments, its always lovely to get you booked, We hope you have a great cruise in 2028 Matt
Amazing customer service
The lady that we spoke to about our holiday was knowledgeable and approachable, she went above and beyond to get us the best prices and make sure to get everything how we wanted even emailing me from another office whilst she was working at another branch. I would highly recommend using hays for your holidays.
April 22, 2026
Reply from Hays Travel - Eastleigh
Thanks for the lovely feedback - hope you have a fantastic holiday.
Reply from Hays Travel - Eastleigh
Hi Robert, we appreciate your continued support and are so glad that you are happy with our service. We look forward to seeing you again at some point in the future. Many thanks, Hays Travel Eastleigh
Excellent service
Excellent service, nothing was too much trouble for Charlotte, and Linda was also on hand to give her experienced advice when required.
April 25, 2026
Reply from Hays Travel - Eastleigh
Hi, thank you so much for your lovely comments. We’re really glad we could help you find what you were looking for. It was so nice to see you both again! - Charlotte & Linda
Excellent service from Matt when…
Excellent service from Matt when pre-registering our cruise. Nothing was too much trouble as we requested prices for different cruises and cabin grades. So nice being able to do this face to face with friendly, knowledgeable staff.
April 26, 2026
Reply from Hays Travel - Eastleigh
Thank you so much for your comments, its always a pleasure to see you and so pleased we managed to secure you booking and something to look forward to in 2028. Matt
It was all very relaxed
It was all very relaxed, no stress involved. Everything was dealt with very professionally. The young lads name was Lewis and he works at Hayes travel in Eastleigh. We have been using this travel agency for many years and have never had any problems.
April 22, 2026
Reply from Hays Travel - Eastleigh
Thank you so much for your kind words, I will make sure your comments are passed onto Lewis. Matt
Very helpful as always
Very helpful as always. The staff are friendly. A number of cruise holidays were booked with relative ease
April 23, 2026
Reply from Hays Travel - Eastleigh
Thank you for your kind words, so pleased we manged to get some options sorted and cruises secured for Peter to look forward too. Matt
Both Charlotte and Linda very helpful…
Both Charlotte and Linda very helpful and friendly and did not hurry us at all. We would always go back to Hays for travel.
April 16, 2026
Reply from Hays Travel - Eastleigh
Hi, thank you for your lovely feedback and we hope you have a fantastic time away :)
Linda made it great understands our…
Linda made it great understands our needs and got a holiday for us . Staff at Eastleigh branch are so helpful and the booking process so easy
April 17, 2026
Reply from Hays Travel - Eastleigh
We appreciate your kind words! We're so happy to hear that we could understand your needs to arrange a great holiday for you :)
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