I want to give a massive shout out to Sienna for helping us get a holiday finally booked! Me and my wife have spent about a month trying to find and tick all the boxes for a relaxing holiday. We decid... See more
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The staff at the Eastleigh branch are always kowledgeable and efficient. It only took 90 minutes to advise and book 2 cruises and deal with a query on a 3rd (already booked) cruise holiday.... See more
Company replied
Always a pleasure dealing with staff at Eastleigh. They are all so helpful and patient especially Linda who makes sure we have every detail taken care of.
The staff in Eastleigh are all happy and welcoming. We were talked through the insurance details before purchase and our requests were all dealt with promptly. While in the store our travel documen... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
21 High Street, SO50 5LF, Eastleigh, United Kingdom
- 023 8061 8415
4.9
Excellent
630 reviews
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We needed help finding the right holiday
We popped in to see Linda (who has been very helpful with holidays in the past) to ask her advice for a holiday abroad in June. After trawling through lots of different hotels and finding out which suited our requirements the best and there were a few between four of us, she came up with the perfect holiday in Crete. Thank you Linda 😁
April 14, 2026
Reply from Hays Travel - Eastleigh
We're happy we could find the perfect holiday in Crete for you and your group! We appreciate you coming to us for your holiday needs and for your kind review :)
Came in to collect currency, and...
Came in to collect foreign currency. On the spur of the moment, asked Matt to have a look at a couple of options for possible trip back to Paphos in November. No actual intention of booking yet. After juggling dates, Matt found an excellent easyJet option to the hotel I stayed at in January. I looked at the exceptional options at home on his email. Result - I 'phoned the next morning and took the three week option, and paid the deposit!
Thanks Matt! Great piece of work, and a tremendous booking, at a fantastic price!
April 10, 2026
Reply from Hays Travel - Eastleigh
Hi Liz, thank you very much for you lovely words, I’m really glad Matt was able to help, especially when it started as a bit of a spontaneous enquiry. I’ll be sure to pass your kind words on to Matt—he’ll really appreciate it. We hope to see you soon :)
The gentleman that helped was do…
The gentleman that helped was do helpful as we didnt know what we wanted just we wanted to go to Italy he went through everything until we found what we wanted
April 5, 2026
Reply from Hays Travel - Eastleigh
Thank you so much for your kind words! I’m really glad to hear Matt was able to help you figure everything out. Hope you have an amazing time in Italy!
Very helpful and talked me through…
Very helpful and talked me through everything. Friendly experience
April 10, 2026
Reply from Hays Travel - Eastleigh
Thank you for your kind words, we hope you have a great time in Tenerife. Emma
Member of staff was really helpful
January 4, 2026
Reply from Hays Travel - Eastleigh
Thanks for the kind review - we hope you have a lovely holiday
Linda was friendly
Linda was friendly, helpful, & knowledgeable.
We felt confident that she would find us a good deal.
March 11, 2026
Reply from Hays Travel - Eastleigh
Hi Richard, we appreciate your kind words! We are so happy we could provide you with excellent assistance and find you a great offer. Kind regards, Team Eastleigh
Reply from Hays Travel - Eastleigh
Hi Michael, We're happy to hear that everything went perfect and we thank you for your wonderful feedback. Matt is not in today but I will be sure to pass this kind words onto him. Kind regards, Hays Travel Eastleigh
Friendly and helpful staff
The staff were friendly and helpful and went out of their way to find me the holiday I was looking for. The staff member who helped me was very thorough and explained all the options.
February 26, 2026
Reply from Hays Travel - Eastleigh
Gillian,
We appreciate your positive feedback! We are so glad that our staff were helpful and thorough in finding you the perfect holiday.
Lewis, Hays Travel
The young lady was very helpful with…
The young lady was very helpful with our holiday
February 24, 2026
Reply from Hays Travel - Eastleigh
Thank you for taking the time to take my call today and the misunderstand with the scoring, Its great to know you rated it 5* and i will pass your comments on to Charlotte. We hope you have a great time in Majorca. Matt
Great service and Linda was very…
Great service and Linda was very helpful and knowledgeable.
Nice to leave it to the expert rather than me stressing.
Definitely recommend booking here .
Thankyou Linda
February 22, 2026
Reply from Hays Travel - Eastleigh
Thank you. It was so lovely to see you again from Thomas Cook days. I am glad we made it easy and enjoyable. Linda
Excellent service
February 14, 2026
Reply from Hays Travel - Eastleigh
Thank you for your kind words. We hope you have a wonderful time away - Charlotte :)
Always excellent service
Always excellent service. Nothing is too much trouble for Linda. Always use them.
February 6, 2026
Reply from Hays Travel - Eastleigh
Thank you for your feedback. Always a pleasure to see you. Linda :-)
We wanted to quickly escape the grey…
We wanted to quickly escape the grey skies and Linda made it happen. Took time to understand our requirements and made booking quickly. Off for a well earned rest in the sun in a month's time. Whilst in branch we made a 2nd booking too.
February 12, 2026
Reply from Hays Travel - Eastleigh
Hi Gillian, we are happy to hear that Linda was able to find you the perfect holiday so you can escape the dreadful weather over here! We hope you enjoy your trip and we look forward to seeing you at some point in the future. We will make sure to pass these kind words onto Linda. Kind regards, Team Eastleigh
The whole team came together to make…
The whole team came together to make the experience seemless
February 11, 2026
Reply from Hays Travel - Eastleigh
Thank you. It was so lovely to meet you. I will pass you comments on to the rest of the team. Linda :-)
Great customer service
Great customer service, wasn't hurried, booked for the first time last September with Hays and went back to book a holiday for June. On both occasions we saw Linda Webber, excellent
February 4, 2026
Reply from Hays Travel - Eastleigh
Thank you for your kind reply. I hope you have a lovely time and was a pleasure to help you. Linda :-)
Very helpfull indeed
Very helpfull indeed
Kept searching and eventually saved many pounds
February 11, 2026
Reply from Hays Travel - Eastleigh
Thank you for your lovely review. I am so pleased we managed to find you a great price. Linda :-)
Again the staff at Eastleigh have…
Again the staff at Eastleigh have excelled themselves.
I contacted the store with a dream, and Emma turned it into a holiday that went far beyond my expectations, and it still cost far less than I anticipated.
Great service.
February 6, 2026
Reply from Hays Travel - Eastleigh
It's great to hear you had such a great experience in creating a dream holiday for you. We hope you have a lovely time away!
A great experience
A great experience, our assistant was helpful and nothing was too much trouble to find the right holiday.
February 10, 2026
Reply from Hays Travel - Eastleigh
Hi Peter, we are glad to hear that you had a great experience booking your holiday with us. Charlotte is not in today but we will be sure to pass these kind words onto her. Many thanks, Team Eastleigh.
Reply from Hays Travel - Eastleigh
Thank you for your kind words, we hope to see you in store again :)
Excellent service from Lewis
Excellent service from Lewis, kept us upto date, sorted out any enquiries or changes we made during the booking process.
Gave us tips on travel app for campsites, and loading a card with local currencies.
Very Impressed.
January 31, 2026
Reply from Hays Travel - Eastleigh
Hi Any, thank you for taking the time to leave such a great review. I'm glad that you were impressed with the service you received and found the tips helpful. We look forward to seeing you in the future! Kind regards, Lewis
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