We know the girls in the shop and they do everything they can to help us, that's why we chose Hays as our preferential travel agent.
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Once again hays travel haven't let us down,done all the hard work went through all the paperwork with us explaining every thing that we needed to know not only paperwork but money exchange aswell ,n... See more
Company replied
What a friendly welcome we received in the office when we asked questions regarding a holiday with a special price in the window. When the lady looked on the computer the price had gone down again so... See more
Company replied
What made my experience great was the very helpful young lady which I won’t name she took her time to help us find the perfect holiday which would suit me and my daughter. Excellent service from her a... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2b The Walk, NP23 6AY, Ebbw Vale, United Kingdom
- 01495 832053
4.9
Excellent
523 reviews
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Awesome staff
The staff at ebbw vale were absolutely awesome, couldn't do enough to ensure my holiday was done to the highest standards
March 28, 2026
Reply from Hays Travel - Ebbw Vale
Thank you for taking the time to write such a lovely review, its much appreciated by all of our staff.
Good service very helpful nothings to…
Good service very helpful nothings to much trouble and very pleasant
March 24, 2026
Reply from Hays Travel - Ebbw Vale
Melvyn,
We appreciate your positive feedback and are so glad we could provide such helpful and pleasant service. Thanks for letting us know!
Kind regards
Sam
Hays Travel
Agent was very pleasant and helpful
Agent was very pleasant and helpful, arranged holiday and extras i needed. Will use again.
March 24, 2026
Reply from Hays Travel - Ebbw Vale
Nita,
We appreciate you taking the time to leave us such a great review. We are so happy to hear that our agent was helpful in arranging your holiday!
Kind regards
Sian
Amazing staff,nothing too much…
Amazing staff,nothing too much trouble,wouldn't use any other travel agent!
March 18, 2026
Reply from Hays Travel - Ebbw Vale
gaynor,
We appreciate your kind words! We are so happy to hear that our amazing staff were helpful and made your experience great.
ebbwvale, Hays Travel
A quick and efficient trip to Hays.
A quick and efficient trip to Hays Travel Ebbw Vale. As usual, the girls in this shop are really helpful, cheerful and chatty. We booked a European break for four of us. Had a great deal. Hays is our go to when looking at holidays and short trips.
March 9, 2026
Reply from Hays Travel - Ebbw Vale
Thank you Jill for your lovely review, its much appreciated by all the staff.
Excellent service from sian and sam and…
Excellent service from sian and sam and the rest of the team the service I received was absolutely brilliant will definitely go back and so will my family and friends thank-you m worlock
February 20, 2026
Reply from Hays Travel - Ebbw Vale
Thank you for taking the time to write your lovely review, its much appreciated by all the staff. Always a pleasure to get you booked :)
Sam was very helpful in the Ebbw Vale…
Sam was very helpful in the Ebbw Vale branch. Answered all my enquiries and set me up with a holiday destination ive always wanted to try. Would definitely use Hays Travel in Ebbw vale again. As soon as i can
February 17, 2026
Reply from Hays Travel - Ebbw Vale
Thank you for the kind review its much appreciated
Reply from Hays Travel - Ebbw Vale
Paul,
We appreciate you taking the time to share your experience with us. We are so happy to hear our staff were helpful.
Hays Travel
Reply from Hays Travel - Ebbw Vale
traceychallenger,
We appreciate your kind words, and we are so happy to hear that we could be of assistance and make your experience a positive one.
Hays Travel
Reply from Hays Travel - Ebbw Vale
Thank you for your review
The staff at Hays travel are always…
The staff at Hays travel are always helpful. They have good knowledge of destinations
There friendly. information checking parking is detailed they supply a very good service
January 25, 2026
Reply from Hays Travel - Ebbw Vale
Christopher,
We're happy to hear that our team is helpful and knowledgeable. We appreciate you mentioning our detailed information and friendly service. Thank you for your review.
Hays Travel
Amazing service
January 31, 2026
Reply from Hays Travel - Ebbw Vale
Thank you for taking the time to write a review, its much appreciated by the staff
Katie was so helpful nothing was to…
Katie was so helpful nothing was to much trouble for her.
That's why I go back to your Ebbw Vale Store.
January 22, 2026
Reply from Hays Travel - Ebbw Vale
Thank you for your lovely review, Tracey! Was a pleasure to help you :)
Reply from Hays Travel - Ebbw Vale
Susan Jones,
We appreciate your positive feedback; we are so glad that our team member was helpful and provided you with great assistance.
Hays Travel
Lovely experience at Ebbw Vale
Lovely experience at Ebbw Vale. Staff are always so welcoming, friendly and helpful.
January 25, 2026
Reply from Hays Travel - Ebbw Vale
customer,
We're happy to hear that you had such a lovely experience! It's great to know our team is welcoming, friendly, and helpful.
Hays Travel
Excellent knowledge of worldwide…
Excellent knowledge of worldwide travel.Helpful advice,nothing is too much trouble.
January 23, 2026
Reply from Hays Travel - Ebbw Vale
Mary Matthews,
We appreciate you taking the time to leave us such a wonderful review! We're so glad that our advice was helpful and that you found our service excellent.
Hays Travel
Reply from Hays Travel - Ebbw Vale
Thank you for your review
Pleasant experience everything done…
Pleasant experience everything done with ease and all questions answered
January 18, 2026
Reply from Hays Travel - Ebbw Vale
Stephen Jones,
We're happy to hear that your experience was pleasant and that all your questions were answered with ease. Thank you for your positive feedback.
Hays Travel
I recently booked a holiday with Sam
I recently booked a holiday with Sam, she’s been at Hays Travel for many years and I wouldn’t go anywhere else. Sam always gives a warm and welcoming arrival into the shop. She always looks for the best deals that suits myself and my family. I would recommend booking with Sam and the girls at Hays Travel ✈️ ☀️ 💙 🧡
December 23, 2025
Reply from Hays Travel - Ebbw Vale
We appreciate you taking the time to share your kind words. We're so happy to hear that you consistently receive a warm welcome and the best deals for your family.
Highly recommend
Sam williams of ebbw vale branch has so much patience to find what you need nothing is ever to much for her.
January 16, 2026
Reply from Hays Travel - Ebbw Vale
Thank you so much for your lovely review its always a pleasure to get you booked
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