We know the girls in the shop and they do everything they can to help us, that's why we chose Hays as our preferential travel agent.
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Once again hays travel haven't let us down,done all the hard work went through all the paperwork with us explaining every thing that we needed to know not only paperwork but money exchange aswell ,n... See more
Company replied
What a friendly welcome we received in the office when we asked questions regarding a holiday with a special price in the window. When the lady looked on the computer the price had gone down again so... See more
Company replied
What made my experience great was the very helpful young lady which I won’t name she took her time to help us find the perfect holiday which would suit me and my daughter. Excellent service from her a... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2b The Walk, NP23 6AY, Ebbw Vale, United Kingdom
- 01495 832053
4.9
Excellent
523 reviews
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I’ve used Hays Travel several times now…
I’ve used Hays Travel several times now and the service has always been excellent.
Sam in particular is fantastic — really helpful, patient, and takes the time to find the best deals to suit what you’re looking for. Nothing ever feels rushed and no question is too much trouble.
Highly recommend for great service and stress-free booking every time.
January 15, 2026
Reply from Hays Travel - Ebbw Vale
We appreciate you taking the time to leave us such a kind review. We're happy to hear that you consistently receive excellent service and that our team is so helpful.
Sian booked my holiday very polite…
Sian booked my holiday very polite professional and helpful
January 14, 2026
Reply from Hays Travel - Ebbw Vale
Thanks Jane for taking the time to send your review, its much appreciated
Booking a holiday…
The Hays Agent was experienced in getting the holiday we wanted. Have booked with Hays Travel many times. Customer service is excellent
January 13, 2026
Reply from Hays Travel - Ebbw Vale
Dear Mrs Gully,
We appreciate you sharing your experiences with us. It's great to know that our agent helped you find the holiday you wanted, and that you value our customer service.
Hays Travel
Always a warm welcome and it's they…
Always a warm welcome and it's they remember you which nice 😉 😀
January 3, 2026
Reply from Hays Travel - Ebbw Vale
Thank you for your lovely review, always nice to see you!
Wanted more information on a cruise…
Wanted more information on a cruise that was put up on Facebook, Katie gave us all the information that we needed to know and successfully helped us book a holiday. Thanks Katie for your hard work!
December 31, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for your lovely review, Caitlin :) glad i was able to help you!
Reply from Hays Travel - Ebbw Vale
Thank you for your lovely review :)
Lovely lady was very helpful
Lovely lady was very helpful. Very entertaining and
Sorted out yet trip in no time.
November 22, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for your review
Reply from Hays Travel - Ebbw Vale
Thank you it was lovely to catch up with you
Five star treatment as always
Five star treatment as always. All the staff are amazing, well trained , knowledgeable and helpful. Sian is brilliant at ‘searching’ for the perfect holiday, and always goes the extra mile.
November 8, 2025
Reply from Hays Travel - Ebbw Vale
thank you for your lovely review
Reply from Hays Travel - Ebbw Vale
Thank you Bryan always lovely to see you both
2 holidays sorted over the phone…
2 holidays sorted over the phone excellent service 👌 and great prices
November 1, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for your lovely review :)
The staff were helpful and informative.
October 22, 2025
Reply from Hays Travel - Ebbw Vale
Thank you so much for taking the time to write your lovely review, its very much appreciated by all our staff
Reply from Hays Travel - Ebbw Vale
Thank you for taking the time to send a review, its much appreciated by our staff
Reply from Hays Travel - Ebbw Vale
Thank you for taking the time to write a review, its much appreciated by our staff
Always a warm welcome when u arrive…
Always a warm welcome when u arrive very competitive prices
Staff can't do enough for you Always very helpful
October 17, 2025
Reply from Hays Travel - Ebbw Vale
Thank you Rob for your review
Reply from Hays Travel - Ebbw Vale
Thank you Mark so glad we could get your holiday booked for you
Reply from Hays Travel - Ebbw Vale
Thank you for your lovely review
Always very helpful and friendly staff…
Always very helpful and friendly staff im Ebbw Vale branch. Especially Sian who goes above and beyond to help.
September 30, 2025
Reply from Hays Travel - Ebbw Vale
Thank you Gail for your lovely review
Great help at the Ebbw Vale Branch
Great help at the Ebbw Vale Branch, easy to book our next hols
September 20, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for taking the time to write a review on your experience with Hays. Its much appreciated
Sian was so helpful friendly very…
Sian was so helpful friendly very experience will definitely book with them again ☺️
September 27, 2025
Reply from Hays Travel - Ebbw Vale
Thank you very much for your kind review. Its much appreciated you taking the time to fill it out :)
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