We know the girls in the shop and they do everything they can to help us, that's why we chose Hays as our preferential travel agent.
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Once again hays travel haven't let us down,done all the hard work went through all the paperwork with us explaining every thing that we needed to know not only paperwork but money exchange aswell ,n... See more
Company replied
What a friendly welcome we received in the office when we asked questions regarding a holiday with a special price in the window. When the lady looked on the computer the price had gone down again so... See more
Company replied
What made my experience great was the very helpful young lady which I won’t name she took her time to help us find the perfect holiday which would suit me and my daughter. Excellent service from her a... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2b The Walk, NP23 6AY, Ebbw Vale, United Kingdom
- 01495 832053
4.9
Excellent
523 reviews
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Always look for the best ways to suit…
Always look for the best ways to suit your needs , easy to sit there and let them look after you knowing it's all in place when you set off
April 20, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for taking the time to write a lovely review of your experience, its much appreciated by all the staff
They were exceptional everyone single…
They were exceptional everyone single one.They went over and above to help me secure my holiday and will always use this company.They are all an asset and I thank them for their help.
April 17, 2025
Reply from Hays Travel - Ebbw Vale
Thank you Julie so glad we got there in the end
Booked a holiday to Bulgaria and…
Booked a holiday to Bulgaria and everything was done professionally with very nice staff in the shop
April 15, 2025
Reply from Hays Travel - Ebbw Vale
It was lovely to see you again thank you
Reply from Hays Travel - Ebbw Vale
Thank you Deb lovely to see you
Excellent friendly service took time to…
Excellent friendly service took time to help with questions outside of holiday gave good information regarding trip would use again thanks.
April 5, 2025
Reply from Hays Travel - Ebbw Vale
Thank you Mr Morgan for your lovely review
Reply from Hays Travel - Ebbw Vale
thank you for your review
Sian looked all day for the right…
Sian looked all day for the right holiday for me she goes above and beyond fairplay thank you 😊 we booked what we wanted at the right price x
April 3, 2025
Friendly helpful Staff,nothing was too…
Friendly helpful Staff,nothing was too much trouble found the cruise that I wanted
March 21, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for taking the time to write your lovely review, its much appreciated
I had never booked a holiday on my own…
I had never booked a holiday on my own before, but Sam made the experience seamless. She was incredibly helpful, patient, and willing to go the extra mile to assist me. Nothing was too much trouble, and I truly appreciated her exceptional service. I couldn’t be happier with the experience!
January 30, 2025
Reply from Hays Travel - Ebbw Vale
Thank you Paula for your lovely review
Third time booking with Sam
Booked a holiday with Sam yesterday. Told her what we wanted,budget etc and she had numerous options for us in minutes. Answered all of our questions clearly and found us exactly what we wanted. We came back as we’ve had two holidays with Sam now and the service has always been exceptional.
March 27, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for your lovely review :) x
Great service as always
Great service as always.
Friendly, knowledgeable advisors. Booking process took less than 30 minutes.
March 22, 2025
Reply from Hays Travel - Ebbw Vale
thank youi for your lovely review
Sam was very helpful and listened to…
Sam was very helpful and listened to what I wanted, and got me what I asked for. Also Sam was very polite
March 20, 2025
Reply from Hays Travel - Ebbw Vale
thank you for your lovely review x
Excellent service very friendly and…
Excellent service very friendly and knowledgeable staff
March 18, 2025
Reply from Hays Travel - Ebbw Vale
thank you for taking the time to submit a review, much appreciated
Amazing staff
March 15, 2025
Reply from Hays Travel - Ebbw Vale
Thanks Sue, for submitting the review, much appreciated
Stress free booking with Sian
Booked our Holiday with Sian the manager ,she was so lovely ,helpful and knowledgeable about the place we were booking .she also advised us on airport parking pre booking our seats and money exchange ,so we are all set now for our holiday .
March 11, 2025
Reply from Hays Travel - Ebbw Vale
Thanks Judith for taking the time to send a review, its much appreciated :)
I like to say the girl in the shop was nice and i hope to go again THANK YOU
I like to say the girl in the shop was nice and very help full and hope i will be doing more late on in the year
THANK YOU
February 27, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for your lovely review, always nice to see you
Reply from Hays Travel - Ebbw Vale
Thank you for your review
Would recommend
Great service very helpful and friendly would definitely recommend.
February 8, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for taking the time to send a review, its much appreciated :)
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