We know the girls in the shop and they do everything they can to help us, that's why we chose Hays as our preferential travel agent.
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Once again hays travel haven't let us down,done all the hard work went through all the paperwork with us explaining every thing that we needed to know not only paperwork but money exchange aswell ,n... See more
Company replied
What a friendly welcome we received in the office when we asked questions regarding a holiday with a special price in the window. When the lady looked on the computer the price had gone down again so... See more
Company replied
What made my experience great was the very helpful young lady which I won’t name she took her time to help us find the perfect holiday which would suit me and my daughter. Excellent service from her a... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2b The Walk, NP23 6AY, Ebbw Vale, United Kingdom
- 01495 832053
4.9
Excellent
523 reviews
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Wonderful management and staff
The lady who helped me chose our holiday was exceptional.(Sian Clist) I felt she went above and beyond with time and patience to help me find exactly what I was looking for,
February 1, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for the lovely review, its much appreciated
Exellent service.very helpfull.right…
Exellent service.very helpfull.right information
5 stars
January 30, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for taking the time to review your service in our store, its much appreciated
Sales Advisor found exactly what we…
Sales Advisor found exactly what we wanted and took the time to find the best price with good flights. She also applied a Sale code which gave us a £100 discount.
January 31, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for your lovely review
The staff are very good and nothing is…
The staff are very good and nothing is to much trouble
January 30, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for taking the time to write your lovely review its much appreciated by all the staff
Reply from Hays Travel - Ebbw Vale
Thank you for taking time to write a review, its much appreciated by us all
Amazing as ever
Amazing as ever. Took my list of requirements and found me the perfect break. Will always use Hays Ebbw Vale.
January 30, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for your lovely review its much appreciated
The booking experience was hassle free
The booking experience was hassle free. More than happy with the Hays employee that dealt with me.
January 30, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for taking the time to write your kind review, its much appreciated
Tina.very helpful and pleased with the…
Tina.very helpful and pleased with the service
January 10, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for your review
Excellent company to book holidays…
Excellent company to book holidays with, would not book with anyone else. All staff are knowledgeable, friendly and can’t do enough for you.
January 8, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for your lovely review
Excellent services and excellent…
Excellent customer service from Sam, she found myself and my friend a fab deal for next year. Thank you Sam & team 😀
January 7, 2025
Reply from Hays Travel - Ebbw Vale
Thanks Sam it was lovely to see you
Listened to exactly what I wanted and…
Listened to exactly what I wanted and accommodated exactly what I needed.
Very helpful in finding the right holiday for me
January 10, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for your lovely review Gemma! it was lovely to see you :) ~ Katie
Multi centre trip
Hayley has always booked the best multi centre trips for us. This is the 3rd American multi centre trip that she has booked for us, she is very helpful and we are very happy with the service provided.
January 8, 2025
Reply from Hays Travel - Ebbw Vale
Thank you Tegann for your lovely review
Hays ebbwvale
Great experience as always at ebbwvale shop Samantha is a asset to your company helpful and makes it stress free finds the holiday I want at the best price
January 6, 2025
Reply from Hays Travel - Ebbw Vale
Thank you so much for your lovely review ~sam
The discount was good
The discount was good, staff were very helpful in finding the best flight.
December 31, 2024
Reply from Hays Travel - Ebbw Vale
thank you for your lovely review
TENERIFE HOLIDAY
I rang and spoke to Hayley and told her what I wanted , she said she wud have a look and got back to me in no time at all. She took her time to look for alternative flight times as we wanted earlier flights, she found earlier times and the booking eas made very quickly and efficiently .
January 6, 2025
Reply from Hays Travel - Ebbw Vale
thank you for your lovely review
Hays Ebbw Vale
5* service , great understanding of what we required staff go above & beyond their duties plus offered a coffee which was a lovely touch
January 4, 2025
Reply from Hays Travel - Ebbw Vale
Hi Jeff thank you for taking the time to write your review, its very much appreciated. Lovely to see you both, thanks again Sian
Holiday to Greece
Staff very professional and courteous,this is why we choose Hayes travel.
January 4, 2025
Reply from Hays Travel - Ebbw Vale
Thank you for taking the time to review your experience, its very much appreciated , thanks again
Reply from Hays Travel - Ebbw Vale
Thanks Graham for the review, much appreciated, always happy to help
Always helpful and understanding of…
Always helpful and understanding of your needs for the holiday you want. never rush you wouldt go anywhere else.
December 11, 2024
Reply from Hays Travel - Ebbw Vale
Thank Ceinwen for your review
Was looking for a 5 night break to New…
Was looking for a 5 night break to New York in Nov 2026 only a 4 night was advertised but Hayley who I spoke to through messenger was very accommodating in dealing with my request and setting up my direct debit and managing my booking would definitely recommend 👍
November 27, 2024
Reply from Hays Travel - Ebbw Vale
Thank you for your lovely review
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