We just popped into the Elgin branch as we had half an hour to spare and we’re thinking of booking a cruise for our honeymoon. Left details of what we were thinking about and within half an hour Lea... See more
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See what reviewers are saying
Amie sold it to us my partner gets very stressed and she went and understood she was perfect from start to finish very helpful nothing was any problem for her delighted with her
Company replied
Lovely young lady listened to our request and gave good advice. Helped with the technical stuff and sorted everything out. Excellent service.
Company replied
We felt like you listened to what it was that we actually wanted rather than what other travel groups wanted to sell. One of our large party is disabled and they could give us the reassurance we neede... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
142 High St, IV30 1BD, Elgin, United Kingdom
- 01343320008
4.9
Excellent
502 reviews
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Staff were very helpful could not do…
Staff were very helpful could not do anymore than they did
March 28, 2026
Reply from Hays Travel - Elgin
Thank you for your kind review, we are always happy to help!
Best place to book a holiday
Great place to book a holiday. Staff were friendly and attentive to our needs. Would highly recommend.
March 19, 2026
Reply from Hays Travel - Elgin
Thank you for your kind words, we are glad we could help!
Staff are very friendly and extremely…
Staff are very friendly and extremely helpful in Elgin branch of Hays! I arrived in store quite late in the day looking for a holiday to Orlando. The agent wasted no time finding me the best deal suited to my requirements and worked over closing time!
There was no rush and I was happy to book there and then. Thats why I keep returning to Hays Travel. Thanks again!
March 25, 2026
Reply from Hays Travel - Elgin
Thank you so much for your lovely words, we are so glad we could help!
Very helpful agent
Very helpful agent. Explained everything and gave other options.
Also gave advice on insurance cover.
March 25, 2026
Reply from Hays Travel - Elgin
Thank you for your kind words, we appreciate it!
Amy was very good overall.
March 22, 2026
Reply from Hays Travel - Elgin
Thank you for your lovely words, I am so glad I could help - Aimee
Reply from Hays Travel - Elgin
Thank you for your kind words :)
Love hays travel…the staff cannot do…
Love hays travel…the staff cannot do enough to help,especially a shout out to Karen,who always helps us out,all the staff are great,wouldnt go anywhere else
March 14, 2026
Reply from Hays Travel - Elgin
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that our team is always there to help you out.
Only two words absolutlly brilliant
Only two words absolutlly brilliant. They are so helpful and go out of there way to get you a good deal.
March 20, 2026
Reply from Hays Travel - Elgin
Thank you so much for the lovely feedback and biscuits, they were much appreciated at piece time. Hope you have the best time away when the holiday comes. Thanks Karen :)
Reply from Hays Travel - Elgin
We appreciate you sharing your positive booking experience with us!
The staff were very friendly and…
The staff were very friendly and helpful,
and took time to explain my queries.
All in all a very pleasant experience.
March 14, 2026
Reply from Hays Travel - Elgin
Thank you so much for your kind feedback! We are glad we could help. - Emma 😊
Reply from Hays Travel - Elgin
Thank you for your kind review! We're glad we could help and answer your questions. 😊
– Team Elgin
friendly staff and very knowledgeable, very happy wit the service I received
friendly staff and very knowledgable
March 15, 2026
Reply from Hays Travel - Elgin
Thank you for the lovely review. We are happy to hear we could help. - Team Elgin😊
Reply from Hays Travel - Elgin
Thank you for your positive feedback. Karen :)
Leigh that dealt with our holiday was…
Leigh that dealt with our holiday was very good and helped us with our decisions.
March 6, 2026
Reply from Hays Travel - Elgin
Thank you for the positive feedback, its always a pleasure. Thanks Leigh :)
Aimee at Elgin made my booking…
Aimee at Elgin made my booking experience great. I only met Aimee last August when she arranged a holiday to Geneva for me so of course I went back for her to arrange this trip to Milan. Aimee is amazing at her job.
February 27, 2026
Reply from Hays Travel - Elgin
Thank you so much for the lovely review! I appreciate it so much and I'm glad we got you sorted for Milan - Aimee 😊
Very helpful lady.
Very helpful lady.
She dealt with our arrangements very efficiently
February 28, 2026
Reply from Hays Travel - Elgin
Thank you for the nice comments - Team Elgin :)
we had excellent service on booking our holiday to Cyprus.
we had excellent service on booking our holiday at Hays Travel Elgin. Leah was very efficient and friendly and made sure we knew all our options and that we were happy with our holiday details. This is our 3rd holiday booked through Hays and we are happy to continue using you. Leah also booked our 1st holiday with you and everything went well , we were very happy.
February 25, 2026
Reply from Hays Travel - Elgin
Lovely to meet you both again, so glad we managed to get you booked up :) Leigh
Staff always very helpful
Karen from the Elgin shop is brilliant we always try to get her whrn booking a holiday, she puts us at ease with our booking explains everything to us with a smile, always willing to help
We have had a couple of the other girls and they're all nice too
February 24, 2026
Reply from Hays Travel - Elgin
Thank you so much for your lovely feedback – it really means a lot! 😊 I’m so glad I could help make your booking easy, and I look forward to helping with your next holiday. ✈️ - Karen
Have booked my holiday and I am…
Have booked my holiday and I am delighted. The staff were all lovely and Leigh listened to me and helped to find the right holiday with all the things that I wanted. As I am a pensioner female and going solo I need to feel safe .Thank you to the staff.
February 22, 2026
Reply from Hays Travel - Elgin
We're happy to hear that you are delighted with your holiday booking experience. We appreciate your feedback and are so glad we could find the perfect holiday for you.
Thank you for treating myself and my…
Thank you for treating myself and my friend very nice we are in the older chenaration.
Time was given to us to deside on our holiday we came out of the shop happy and looking forward to our holiday.
February 12, 2026
Reply from Hays Travel - Elgin
Thank you so much for your lovely comments — we truly appreciate your kind words!
– Team Elgin 😊
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