We just popped into the Elgin branch as we had half an hour to spare and we’re thinking of booking a cruise for our honeymoon. Left details of what we were thinking about and within half an hour Lea... See more
Company replied
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See what reviewers are saying
Amie sold it to us my partner gets very stressed and she went and understood she was perfect from start to finish very helpful nothing was any problem for her delighted with her
Company replied
We felt like you listened to what it was that we actually wanted rather than what other travel groups wanted to sell. One of our large party is disabled and they could give us the reassurance we neede... See more
Company replied
Lovely young lady listened to our request and gave good advice. Helped with the technical stuff and sorted everything out. Excellent service.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
142 High St, IV30 1BD, Elgin, United Kingdom
- 01343320008
4.9
Excellent
504 reviews
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Reply from Hays Travel - Elgin
Thank you for the lovely comments! We do appreciate it - Team Elgin :)
Very helpful
Karen was very helpful and knowledgeable throughout. She helped us choose exactly the type of holiday we needed and made sure we got the best value also. Very nice experience overall.
August 23, 2025
Reply from Hays Travel - Elgin
Thank you for the lovely review, we do appreciate it and if you ever need anything let us know! - Karen
Reply from Hays Travel - Elgin
Thank you for the lovely comments! We appreciate it - Team Elgin :)
The member of staff we met with was…
The member of staff we met with was patient and charming. She listened carefully to us and came up with helpful suggestions. With her help we were able to demand then book a holiday which looks like it will fit our expectations.
August 20, 2025
Reply from Hays Travel - Elgin
Thank you for the nice review and we do appreciate it! - Team Elgin :)
Travel advisor was very helpful
August 8, 2025
Reply from Hays Travel - Elgin
Thank you for the nice comment! - Team Elgin :)
Helpful staff who made the booking…
Helpful staff who made the booking process simple and explained fully all we needed to know.
August 4, 2025
Reply from Hays Travel - Elgin
Thank you for the lovely comments, glad we could assist! - Team Elgin :)
Had already chatted with Amy about the…
Had already chatted with Amy about the possibility of a cruise a day got great I information.. Then booked easily with the trica
August 7, 2025
Reply from Hays Travel - Elgin
Thank you for the positive feedback, hope your looking forward to your cruise :) Thanks Aimee
We always have a great experience with…
We always have a great experience with the girls in Elgin.Very helpful and always smiling. Would not go anywhere else.
August 12, 2025
Reply from Hays Travel - Elgin
Thank you so much for the lovely review we really do appreciate it! - Team Elgin :)
The young lady answered all our needs
The young lady answered all our needs. Knows her stuff. Just so pleasant and a credit to hays..
August 12, 2025
Reply from Hays Travel - Elgin
Thank you so much for the lovely review! We really do appreciate it - Team Elgin :)
Victoria was very patient,helpfull &…
Victoria was very patient,helpfull & knowledgeable,about holiday destinations.Nothig was to much trouble.
August 10, 2025
Reply from Hays Travel - Elgin
Thank you for the nice review! We really appreciate it - Team Elgin :)
We spotted an advert in your window and…
We spotted an advert in your window and asked for details.
The lady who assisted was excellent.
However when we got home we found that we could have booked direct and saved £200 ...!?
August 10, 2025
Reply from Hays Travel - Elgin
We completely understand your frustration about the price difference. Unfortunately, prices and availability can change constantly due to demand and supplier updates, which means the price you see at the time of booking may vary from what’s available later or directly.
We always do our best to offer competitive rates and we appreciate you bringing this to our attention. Please don’t hesitate to reach out if you have any other questions or if we can assist you with future bookings.
Thanks again for your feedback
Karen
Branch Manager
Very attentive Agent who listened to…
Very attentive Agent who listened to what my thoughts were and found the product that suited me.
A very pleasant experience all round
August 1, 2025
Reply from Hays Travel - Elgin
Thank you so much for your lovely comment, it was my pleasure finding your holiday :)
They were very helpful for me
They were very helpful for me. Nothing was too much for them.
July 25, 2025
Reply from Hays Travel - Elgin
Thank you for the lovely comments! - Team Elgin :)
Reply from Hays Travel - Elgin
Thank you for the kind words! - Team Elgin :)
We got a holiday
Easy, understood what we wanted and listened. Managed to get us a holiday within budget. Thank you
July 23, 2025
Reply from Hays Travel - Elgin
Thank you for the lovely review! - Team Elgin :)
We received the best service ever from…
We received the best service ever from Dianne as usual.
Dianne is friendly , knowledgable and nothing is too much trouble for her. She makes absolutely sure our holiday is going to be the best and just what we are looking for.
All the team are friendly and courteous and we look forward to seeing these girls.
July 3, 2025
Reply from Hays Travel - Elgin
Thank you so much for your lovely comments, it was a pleasure finding your holiday! - Dianne
Excellent advice and service
Excellent advice and service, friendly, knowledgeable from Elgin store a couple if weeks ago
July 20, 2025
Reply from Hays Travel - Elgin
Thank you for your lovely comments :)
The sales girl IONA Fantastic
The sales girl , Iona was very helpful and got what I wanted for my holiday. Very lovely person x
July 25, 2025
Reply from Hays Travel - Elgin
Thank you so much for your lovely comments, so glad I could find the perfect holiday for you - Iona :)
Super helpful. Nothing is too much trouble.
Karen has been amazing helping us to organise our once in a lifetime tour of Scandanavia for next year.
Just back from a fantastic holiday on Majorca as well, also organised by Hays in Elgin and everyone was super helpful.
July 25, 2025
Reply from Hays Travel - Elgin
Thank you so much for your kind review! If there's anything else we can assist you with, please don't hesitate to reach out! - Karen x
Elgin Hays is the best
Elgin Hays is the best. Iona was absolutely great and booked my holiday without any issues. It was quick and easy, yet all questions were answered and also I was asked if I needed anything else etc. Hays are a fantastic company who I would recommend.
July 25, 2025
Reply from Hays Travel - Elgin
Thank you for your lovely comments! - Iona
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