The lady who sorted out our holiday could not do enough to help us with the dates and the upgrades - contacting airlines for upgrades. We had decided on one date but then changed & brought the holida... See more
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We booked our first cruise with Rosina. We had a few different ideas of the Cruise Liner we would like to use, and we were taken calmly through the options and what might work best for us.... See more
I had been booking holidays for my daughter and myself with Hays travel for many years with their change travel names previously and currently with their current name I have never had any proble... See more
Company replied
Marie Cruz spent so much time going through everything that we needed regarding our cruise booking. There is a big group of us attending the cruise and I needed to ensure that I had all the finer det... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Church Street, EN2 6BE, Enfield, United Kingdom
- 02039252733
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Booked our first cruise with confidence.
We booked our first cruise with Rosina.
We had a few different ideas of the Cruise Liner we would like to use, and we were taken calmly through the options and what might work best for us.
Rosina was friendly and knowledgeable,
at no time did we feel rushed or pressurised into making a decision.
It’s very reassuring to deal with Hayes
Travel Enfield knowing we’re in safe hands. Nothing was too much trouble.
May use AI-assist with repliesRead more
Maria Cruz Hays Travel
Maria Cruz was really helpful, polite and efficient. She dealt with my info and holiday information/payments to secure a brilliant holiday. Thank you all so much. Would recommend. ⭐️⭐️⭐️⭐️⭐️

Reply from Hays Travel - Enfield
Helpful and beyond
The lady who sorted out our holiday could not do enough to help us with the dates and the upgrades - contacting airlines for upgrades. We had decided on one date but then changed & brought the holiday forward. This didn't faze her and she altered the dates & booked our holiday. She kept in contact with us throughout. I highly recommend Hays.
THANKYOU
I could have booked my flights to Australia myself; however; I have relied on Giuliana for all my holidays over the last 5 years; I also have holidays booked for next 3 years via Hays.

Reply from Hays Travel - Enfield
Family Cruise Booking
Marie Cruz spent so much time going through everything that we needed regarding our cruise booking. There is a big group of us attending the cruise and I needed to ensure that I had all the finer details to inform my party of absolutely everything. The service I received was second to none.
I had been booking holidays for my…
I had been booking holidays for my daughter and myself with Hays travel
for many years with their change travel names previously and currently with their current name
I have never had any problems with their agents Rosina and Juliana
They fulfilled all my requests and was very satisfied.
They communicate efficiently and effectively
Both are very approachable and willing to help always.

Reply from Hays Travel - Enfield
This was a last minute booking
This was a last minute booking. Staff were friendly, understanding and extremely patient. Took Time to ensure we got a good deal that met our needs.
Checked us in which was brilliant, didn't have to worry about doing so for round trip. Obviously knew her way round the system much better and swifter than I could have managed. Had nothing to worry about except getting ourselves to the airport. Staff even informed me of a very convenient service to/from the airport that I knew nothing about. Very satisfied customers. Thank you

Reply from Hays Travel - Enfield
About Hays travel Enfield.
Maria at Enfield listened to what our requirements were and came through for us.
She informed us a lot about the area and that she’d lived there for a year.
She made the booking relatively easy for us both as I struggle to sit for long periods of time and she’s very experienced and friendly and kind.

Reply from Hays Travel - Enfield
There’s really nothing to tell
There’s really nothing to tell.
I go into Hays travel in Enfield. Tell Giugliana, what I want, she sorts a deal out for me to approve, I book it. End of.

Reply from Hays Travel - Enfield
Great customer service
I received great customer service from Giuliana as usual and booked exactly the holiday we wanted thanks

Reply from Hays Travel - Enfield
Always so helpfully and friendly staff…
Always so helpfully and friendly staff been going to same travel again for 35 years and always recommend to anyone to go there

Reply from Hays Travel - Enfield
Really lovely attitude very reassuring…
Really lovely attitude very reassuring of any questions also no rushing made to feel welcome and really helpful
I walked in to ask a few questions…
I walked in to ask a few questions about flights for over Christmas to Malta. I found the staff very helpful and very knowledgeable. I really felt comfortable and looked after. I left with my tickets and will be returning to store a month before as they will print out what’s needed. I would recommend you highly
Great
Great! So easy and helpful ! No getting stressed about booking online and more discounts!

Reply from Hays Travel - Enfield
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