We needed guidance with the biggest holiday of our lifetimes and sat down on the correct seat - opposite Hannah. We were green as grass as to how to even begin and by the end of our first meeting, s... See more
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Hannah at Hays Enfield was extremely professional and liaised with Canadian Affair to create a trip to Canada which we are looking forward to We recommended the trip to friends who booked the... See more
Company replied
Hannah at Hayes travel has booked several holidays for me and they’ve always been perfect. She totally understood our requirements and got them spot on.I would highly recommend Hayes travel Enfield f... See more
Company replied
I had been booking holidays for my daughter and myself with Hays travel for many years with their change travel names previously and currently with their current name I have never had any proble... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Church Street, EN2 6BE, Enfield, United Kingdom
- 02039252733
4.9
Excellent
542 reviews
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Maria was incredible and made booking…
Maria was incredible and made booking our holiday a pleasure
April 16, 2026
Reply from Hays Travel - Enfield
Thankyou for your kind words, we hope to see you again soon!
Reply from Hays Travel - Enfield
Thankyou for your kind words David, we are so glad to hear you had a excellent experience with us. We hope to see you again soon!
Hannah was very helpful and understood…
Hannah was very helpful and understood what I wanted to achieve in putting my extended holiday around the world together. Working with Jack they came up with an itinerary that looked really good and was reasonably priced.
April 21, 2026
Reply from Hays Travel - Enfield
Thankyou for your feedback Alison! We're happy to hear that we could help in planning your holiday and that you were pleased with the itinerary and price.
Tracy was great and booked our holiday…
Tracy was great and booked our holiday very smoothly and covered everything we needed.
April 20, 2026
Reply from Hays Travel - Enfield
We appreciate your positive feedback! We're so happy to hear that your holiday booking experience was smooth and met your needs.
Hannah @ Enfield
great service as usual from Hannah @ Enfield as usual
very friendly and nothing is a problem
thank you Hannah
April 11, 2026
Reply from Hays Travel - Enfield
Thankyou for your kind words, we hope to see you again soon!
Kind regards,
Hannah
Very helpful and friendly staff
Very helpful and friendly staff. Patient and knowledgeable. Talked through the many different types of holidays we were thinking about. Offered great options which were exactly what we were looking for
April 8, 2026
Reply from Hays Travel - Enfield
Thankyou for your kind words Marc. We are glad to hear that you found our team helpful and knowledgeable and we hope to see you again soon!
Same as always great thanks to Julian…
Same as always great thanks to Julian she knows her job
April 5, 2026
Reply from Hays Travel - Enfield
Hi Halil ,
I'm happy to hear that you had a great experience! And appreciate you acknowledging my expertise and dedication.
Regards
Juliana
Tracy ( Enfield ) worked hard to get us…
Tracy ( Enfield ) worked hard to get us the right price , went into complete the booking only the first them to put up the price , she had a quote for outside cabin , but the price had gone up , as we said Tracy work extremely hard for us ,
April 12, 2026
Reply from Hays Travel - Enfield
We are so glad we enjoyed your experience at Hays, we hope to assist you again soon!
Friendly and helpful with her advice re…
Friendly and helpful with her advice re our holiday destination.
March 30, 2026
Reply from Hays Travel - Enfield
Thankyou for your kind words Patricia, we hope to see you again soon!
Highly recommended
Super easy to book this last minute trip as we had to cancel our existing trip due to the middle east situation.
Travel advisor was really helpful, highly recommended.
April 9, 2026
Reply from Hays Travel - Enfield
Thankyou for your kind words! We hope to see you again soon so we can assist you with any further enquiries.
Excellent customer service from Tracy
Excellent customer service from Tracy. Thank you Tracy
April 4, 2026
Reply from Hays Travel - Enfield
Thankyou for your kind words Peter, we hope to see you again!
Maria was very friendly and helpful
Maria was very friendly and helpful. We were very impressed with our first visit to Hays Travel and will book again
March 31, 2026
Reply from Hays Travel - Enfield
We appreciate you sharing your kind words regarding your first experience. We are so happy that you found our team member helpful and friendly.
Gave me a quote and then whe I decided…
Gave me a quote and then whe I decided to put a deposit down it had gone up £500 so I paid the deposit wich had also gone up and then told I have no deposit return once paid
March 30, 2026
Reply from Hays Travel - Enfield
Thank you for your time today and during the week to discuss your booking experience. We appreciate how frustrating it is when a quote increases due to live flight availability and pricing , I am glad following your conversation today we have been able to offer you a resolution as a valued loyal customer of ours . Kind regards, Maria Branch Manager
Staff super friendly and helpful
March 28, 2026
Reply from Hays Travel - Enfield
We appreciate you taking the time to leave us feedback. We are so glad to hear you found our staff friendly and helpful.
Great experience
Great experience, friendly Customer Advisor and a super seamless service.
March 26, 2026
Reply from Hays Travel - Enfield
We appreciate you sharing your feedback. We're so glad you found our advisor friendly and the service seamless. We hope to see you again soon!
My experience at Hays.
My experience at Hays. I have booked travel at Hays before. On each occasion I have been greeted with a pleasant and happy smile. I book with Hannah, who i feel happy with. I feel she is very good at her job, patient and she allows you to speak. She always tries her very best to help me.
March 26, 2026
Reply from Hays Travel - Enfield
Thank you for writing me a lovely review Sandra! It is always a pleasure finding your perfect holiday and getting it booked for you. I know you will have a fabulous time!
Best wishes,
Hannah
Very friendly & knowledgeable…
Very friendly & knowledgeable consultant (Giuliana)
Helped us sort out a short cruise with grandchildren
March 25, 2026
Reply from Hays Travel - Enfield
Kevin Norman,
Thank you so much for taking the time to write the review. We're always so happy to help.
Giuliana
Givuana the travel consultant
Givuana the travel consultant was knowledgeable and helpful. Took alot of time to go through the booking process and rang Ambassador to clarify certain details
March 25, 2026
Reply from Hays Travel - Enfield
Thank you for your kind review, I’m glad I could assist and ensure everything was clear during your booking. I look forward to helping you again in the future! - Giuliana
Friendly assistance and great help !
March 19, 2026
Reply from Hays Travel - Enfield
Thankyou for your lovely comments Rosina
A wonderful experience when booking through Hays Travel
Rosina was extremely patient & helpful during my visit. I would have no hesitation in recommending Hays.
March 12, 2026
Reply from Hays Travel - Enfield
Thankyou for your lovely comment
Kind Regards
Rosina
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