We had such a fantastic experience at Hays Travel in Failsworth when booking our holiday to New York and Nashville. Maddie was absolutely amazing from start to finish and went above and beyond t... See more
Company replied
Location
Switch locationUnit 1 Failsworth Shopping Centre, Off Oldham Rd, M35 0AY Failsworth, GB
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See what reviewers are saying
All the staff at the Failsworth branch are lovely, very helpful and cannot do enough to sort out any problems. Booking our holiday was very easy; highly recommended
We cannot thank Paula and the team enough for their absolutely fantastic service. They were so professional and couldn’t do enough for us thank you Paula and the team for looking after us five star pl... See more
Company replied
This is the first time that we have used Hay's travel and it won't be the last. We were looking for a holiday to mark our wedding anniversary and Maddy was extremely helpful and we have booked to go... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 1 Failsworth Shopping Centre, Off Oldham Rd, M35 0AY, Failsworth, United Kingdom
- 01614645546
4.9
Excellent
697 reviews
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Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Return home to Spain
We had problems getting a flight from Manchester to malaga due to United playing at bilbao search the Web and could not get 2 tickets for less than £550.but went to are favourite Hayes travel at Failsworth were able to get us sorted with a flight a big thank you to all the lovely staff for your help for getting us home for less than £350 including are 2 suitcase Carl and sue.
May 20, 2025
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
very helpful explained everything…
very helpful explained everything clearly pleasent manner easy to talk too
May 16, 2025
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Friendly staff who were also happy to…
Friendly staff who were also happy to go the extra mile from beginning of our journey till the end THANK YOU see you soon
May 10, 2025
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Staff friendly, professional and efficient
Staff friendly, approachable and efficient and listen to your expectation of the trip being planned
May 9, 2025
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Great service as always!
Great personal service from the girls as always. Always go above and beyond. Very friendly and always give good advice 😃
April 27, 2025
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Very helpful didn’t stop till we found…
Very helpful didn’t stop till we found what we wanted lots of patience perfect service
April 23, 2025
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Was made comfortable and and excellent…
Was made comfortable and and excellent service
April 27, 2025
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Ellie was really helpful and efficient
Ellie was really helpful and efficient, she printed the confirmation letter out so I could share with my friend. Whilst I was in the shop observing I got a really good vibe from the other members of the team that they really want to help and support you getting the most out of your holiday.
April 26, 2025
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Excellent service everytime
Always very helpful everytime I've gone to either enquire about a holiday or book a holiday, service is excellent and would definitely recommend.
April 17, 2025
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Always a smile in Hays travel…
Always a smile in Hays travel Failsworth.
Staff eager to help and find the best holiday for you..
Dashed in just before closing. Ellie (I think🤔) was so happy to help.
We have used Hays many times. Great service from all staff.
April 17, 2025
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Reply from Hays Travel - Failsworth
Thank you from Paula and team Failsworth
Finding a good travel agent
On arrival into the shop we was met with a lovely smile and felt like we was going to looked after, we was offered a hot drink also with a smile ,the staff were was amazing as we didn't know where we wanted to go ,they was very patient and asked lots of questions to really get to know what we was looking for ,we came out having booked our holiday very impressed, think we have found our forever travel, relief 😁
April 16, 2025
Reply from Hays Travel - Failsworth
What a lovely review thank you. Look forward to welcoming you back in store from Paula and team Failsworth
The staff are excellent always great…
The staff are excellent always great service at Failsworth branch. Great deals
From booking to holiday fantastic service nothing to much trouble 🙌
April 2, 2025
Reply from Hays Travel - Failsworth
Thank you for taking the time to complete our review and the lovely comments from Paula and team Failsworth
Can never fault hays travel for finding…
Can never fault hays travel failsworth for finding us a great holiday, The staff are all friendly and go that extra mile.
April 1, 2025
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Friendly professional young lady booked…
Friendly professional young lady booked our holiday with ease whilst seeking best options and deals for us.
April 1, 2025
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Always go to hays travel Failsworth
Always go to hays travel Failsworth. Great friendly service
March 19, 2025
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
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