Its always made very easy with hays travel crew in failsworth and always go back to them each year for our holidays always 💯 thanks hays travel staff in failsworth👍✈️
Location
Switch locationUnit 1 Failsworth Shopping Centre, Off Oldham Rd, M35 0AY Failsworth, GB
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Absolutely brilliant as always. We have booked a few holidays via Hays now and Debbie always helps us find our perfect holiday, gives us advise on places to go based on what we want. Looking fo... See more
Company replied
Very friendly staff, nothing was too much they helped us decide which package was right for us, gave us time to think about our choices. Explained so we understood what our Time away would be like.
Jasmine at Hay's travel was exceptionally helpful and so informative when myself and my husband attended the Failsworth store. Nothing was to much trouble we didn't feel rushed she listened to what... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 1 Failsworth Shopping Centre, Off Oldham Rd, M35 0AY, Failsworth, United Kingdom
- 01614645546
4.9
Excellent
667 reviews
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Its always made very easy with hays…
Its always made very easy with hays travel crew in failsworth and always go back to them each year for our holidays always 💯 thanks hays travel staff in failsworth👍✈️
July 3, 2026
Friendly and very helpfull.staff are…
Friendly and very helpfull.staff are amazing. Booking went smoothly.
Nothing to much trouble.
July 1, 2026
Amazing staff all so friendly specially…
Amazing staff all so friendly specially Paula. Thau are always happy to help go above and beyond. Hayes travel Failsworth
June 28, 2026
The staff were very helpful and we…
The staff were very helpful and we really enjoyed your company as you were all exceptionally helpful
June 24, 2026
Very friendly staff
Very friendly staff, nothing was too much they helped us decide which package was right for us, gave us time to think about our choices. Explained so we understood what our Time away would be like.
June 18, 2026
The staff were very friendly
The staff were very friendly, knowledgeable and very efficient
June 18, 2026
Great team at Failsworth
Sue was very knowledgeable, professional and very patient and easy to speak with, discussing options on a holiday just booked and other future holidays.
June 9, 2026
Happy to book a holiday with HAYS TRAVEL.Staff
Happy to book a holiday with HAYS ..TRAVEL staff
Very good find out booing ease
June 7, 2026
Always excellent service from the staff…
Always excellent service from the staff would definitely recommend going to hays in Failsworth
June 4, 2026
Booking holiday
Booking holiday
Jasmine was very pleasant, efficient and knowledgeable. made booking our holiday at Hays travel a pleasure.
May 31, 2026
Sue was amazing another holiday booked…
Sue was amazing another holiday booked with hays travel Failsworth. Efficient enthusiastic credit to hays
Travel companies need a Sue and a Paula they are the best
May 29, 2026
The support and friendly staff.
May 29, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I was very happy with the lady that…
I was very happy with the lady that dealt with our request. She had the time and day for everything that I asked her to do plus we ended up changing our hotel the next day? And she was there again to assist with everything that we wanted and I am really happy with the place that she found for us and thank you again for all your help
May 17, 2026
Reply from Hays Travel - Failsworth
Stacey,
Thank you for your wonderful review! We are so pleased to hear that we could assist you with your requests and help you find the perfect place. We appreciate your kind words.
Kind Regards
Paula, Sue and team Failsworth
Brilliant as normal
Absolutely brilliant as always.
We have booked a few holidays via Hays now and Debbie always helps us find our perfect holiday, gives us advise on places to go based on what we want.
Looking forward to booking our next one with you.
May 26, 2026
Reply from Hays Travel - Failsworth
Miss Natasha Farrell,
We are so pleased to hear you consistently find your perfect holiday with us. We appreciate your kind words and look forward to helping you plan your next adventure!
Kind Regards
Paula, Sue and Team Failsworth
Failsworth travel
Failsworth travel excellent service excellent staff always with a smile xxx
May 23, 2026
Reply from Hays Travel - Failsworth
juliehome ,
Thank you for your wonderful feedback. We are so glad you enjoyed our service!
Kind Regards
Paula, Sue and team Failsworth
Reply from Hays Travel - Failsworth
Thank you for your reply and review
Kind regards
Paula, Sue and team Failsworth
The agent Gail at the Failsworth branch…
The agent Gail at the Failsworth branch was very helpful and coducted our booking perfectly.
May 20, 2026
Reply from Hays Travel - Failsworth
Daniel,
We are so glad to hear our agent was very helpful and conducted your booking perfectly.
Kind Regards
Paula, Sue and team Failsworth
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