We had such a fantastic experience at Hays Travel in Failsworth when booking our holiday to New York and Nashville. Maddie was absolutely amazing from start to finish and went above and beyond t... See more
Location
Switch locationUnit 1 Failsworth Shopping Centre, Off Oldham Rd, M35 0AY Failsworth, GB
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See what reviewers are saying
We cannot thank Paula and the team enough for their absolutely fantastic service. They were so professional and couldn’t do enough for us thank you Paula and the team for looking after us five star pl... See more
This is the first time that we have used Hay's travel and it won't be the last. We were looking for a holiday to mark our wedding anniversary and Maddy was extremely helpful and we have booked to go... See more
Great communication, all done over messenger. Quick response to queries, deposit paid via a link, direct debit set up, it was such a quick and easy way to book a cruise.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 1 Failsworth Shopping Centre, Off Oldham Rd, M35 0AY, Failsworth, United Kingdom
- 01614645546
4.9
Excellent
697 reviews
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I went in tell the staff what I wanted…
I went in tell the staff what I wanted and they went through it with me ,no trouble no problem staff was helpful. Got what I wanted so please.
July 15, 2026
Reply from Hays Travel - Failsworth
Mr Brown,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and that you were able to get exactly what you wanted without any trouble.
Kind Regards
Hays Travel Failsworth
Excellent service
Staff very helpful, polite and pleasant nature. Maddie tried really hard to find us what we wanted and was extremely considerate and we have as a result booked our holiday with you.
July 21, 2026
Reply from Hays Travel - Failsworth
Graham Brooks,
Thank you for taking the time to leave such a wonderful review! We are so pleased to hear that our team was helpful and that you had such a positive experience with us. We hope you have a fantastic holiday!
Kind Regards
Hays Travel Failsworth
Amy was Great
Amy was friendly, polite and had fantastic attitude. Helpful and was happy to find information for us too
July 12, 2026
Reply from Hays Travel - Failsworth
Smith,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was friendly, polite, and helpful in finding the information you needed.
Kind Regards
Hays Travel Failsworth
Very Helpful
The assistant was very helpful with regards to our booking and sorted out the assistance booking.
July 19, 2026
Reply from Hays Travel - Failsworth
Christine Williams,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was very helpful with your booking and assistance arrangements. We appreciate your feedback.
Kind Regards
Hays Travel Failsworth
Debbie was amazing as always
Debbie was amazing as always, pleasant experience, very helpful and very patient
July 19, 2026
Reply from Hays Travel - Failsworth
Mrs Valentine,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member provided such a pleasant experience and was so helpful and patient.
Kind Regards
Hays Travel Failsworth
Thank you Debbie!
Debbie is amazing! She organised our cruise and made sure we got the cabins that we wanted. Thanks so much Debbie ❤️
July 11, 2026
Reply from Hays Travel - Failsworth
Olivia,
Thank you so much for your wonderful feedback! We are thrilled to hear that our team member was able to organize your cruise and secure the cabins you wanted. We truly appreciate your kind words.
Kind Regards
Hays Travel Failsworth
Amazing service
All the girls in the shop and the manager are really friendly and extremely helpful
July 16, 2026
Reply from Hays Travel - Failsworth
Thank you From Paula and Team Failsworth
how freindly and helpful all the staff Hays Travel ilsworth
helpfulness of failsworth staff in total Debbie in particular as she was the one who helped organised uor holiday thank you debbie but the rest of the staff who were working that day were very freindl
July 9, 2026
Reply from Hays Travel - Failsworth
Thank you From Paula and Team Failsworth
Welcome Friendly helpfull service.
July 10, 2026
Reply from Hays Travel - Failsworth
Thank you From Paula and Team Failsworth
the Failsworth have always given a…
the Failsworth have always given a first class service
from finding the right holiday to sorting currency & travel insurance
July 8, 2026
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Its always made very easy with hays…
Its always made very easy with hays travel crew in failsworth and always go back to them each year for our holidays always 💯 thanks hays travel staff in failsworth👍✈️
July 3, 2026
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Friendly and very helpfull.staff are…
Friendly and very helpfull.staff are amazing. Booking went smoothly.
Nothing to much trouble.
July 1, 2026
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Amazing staff all so friendly specially…
Amazing staff all so friendly specially Paula. Thau are always happy to help go above and beyond. Hayes travel Failsworth
June 28, 2026
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
The staff were very helpful and we…
The staff were very helpful and we really enjoyed your company as you were all exceptionally helpful
June 24, 2026
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Very friendly staff
Very friendly staff, nothing was too much they helped us decide which package was right for us, gave us time to think about our choices. Explained so we understood what our Time away would be like.
June 18, 2026
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
The staff were very friendly
The staff were very friendly, knowledgeable and very efficient
June 18, 2026
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Great team at Failsworth
Sue was very knowledgeable, professional and very patient and easy to speak with, discussing options on a holiday just booked and other future holidays.
June 9, 2026
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Happy to book a holiday with HAYS TRAVEL.Staff
Happy to book a holiday with HAYS ..TRAVEL staff
Very good find out booing ease
June 7, 2026
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Always excellent service from the staff…
Always excellent service from the staff would definitely recommend going to hays in Failsworth
June 4, 2026
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
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