We had such a fantastic experience at Hays Travel in Failsworth when booking our holiday to New York and Nashville. Maddie was absolutely amazing from start to finish and went above and beyond t... See more
Location
Switch locationUnit 1 Failsworth Shopping Centre, Off Oldham Rd, M35 0AY Failsworth, GB
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See what reviewers are saying
We cannot thank Paula and the team enough for their absolutely fantastic service. They were so professional and couldn’t do enough for us thank you Paula and the team for looking after us five star pl... See more
This is the first time that we have used Hay's travel and it won't be the last. We were looking for a holiday to mark our wedding anniversary and Maddy was extremely helpful and we have booked to go... See more
Great communication, all done over messenger. Quick response to queries, deposit paid via a link, direct debit set up, it was such a quick and easy way to book a cruise.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 1 Failsworth Shopping Centre, Off Oldham Rd, M35 0AY, Failsworth, United Kingdom
- 01614645546
4.9
Excellent
697 reviews
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Was seen straightaway with a nice smile…
Was seen straightaway with a nice smile & welcome,
April 16, 2026
Reply from Hays Travel - Failsworth
Lynn,
We are so pleased you had a positive experience with us. Thank you for your kind words!
Kind Regards
Paula, Sue and team Failsworth
easy bookingvery polite as always ,quick and easy…
very polite as always ,quick and easy ,will print
all paper work for me no problem
great price
April 14, 2026
Reply from Hays Travel - Failsworth
Mr leo thomas,
We are so pleased you found our service polite, quick, and easy. Thank you for your kind words.
Kind Regards
Paula, Sue and team Failsworth
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Helpful and friendly staff at Hays
Very helpful staff who took ther time to go through everything and made sure we were happy with the holiday we wanted
March 26, 2026
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Really helpful and friendly staff
Really helpful and friendly staff. Product explained in detail and booking dealt with efficiently.
March 26, 2026
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Maddie was polite engaging and very…
Maddie was polite engaging and very helpful found me the perfect single holiday!
March 14, 2026
Reply from Hays Travel - Failsworth
Thank You From Paula and Team Failsworth
Reply from Hays Travel - Failsworth
We appreciate you sharing your experience! We're so glad that our service was helpful and that we could assist you so effectively.
Kind regards
Paula, Sue and team Failsworth
Reply from Hays Travel - Failsworth
We appreciate your kind words; it is always our goal to provide excellent support and a friendly atmosphere for everyone.
Kind regards
Paula, Sue and team Failsworth
Reply from Hays Travel - Failsworth
We appreciate your kind words and are so glad to hear that you had a positive experience with our team!
Kind regards
Paula, Sue and team Failsworth
Debbie was extremely helpful booking…
Debbie was extremely helpful booking are holiday which involved using a voucher from a previous cancellation (not with Hays) she got us the exact deal we were looking for and the voucher money was refunded to my account within 7 days. Excellent service would recommend to friends and family.
February 17, 2026
Reply from Hays Travel - Failsworth
We appreciate you taking the time to share your experience. We're happy to hear that we could find the exact holiday deal you were looking for and that the voucher refund was processed quickly.
Kind regards
Paula, Sue and team Failsworth
Reply from Hays Travel - Failsworth
We appreciate you taking the time to leave us a five-star review; we're so happy you were pleased with our service.
Kind regards
Paula, Sue and team Failsworth
Reply from Hays Travel - Failsworth
We appreciate you sharing your experience. We're so happy to hear our staff were helpful and made booking your holiday easy.
Kind regards
Paula, Sue and team Failsworth
Fantastic and Sue was brilliant she…
Fantastic and Sue was brilliant she really listened to me and my 6year old granddaughter with her wishes
February 22, 2026
Reply from Hays Travel - Failsworth
We appreciate you sharing your experience. We're so happy to hear that our team member listened to you and your granddaughter's wishes.
Kind regards
Paula, Sue and team Failsworth
Reply from Hays Travel - Failsworth
Thank you for your reply from Paula, Sue and team Failsworth
Reply from Hays Travel - Failsworth
Thankyou for your reply from Paula, Sue and team Failsworth
helpful staff spent time to find the…
helpful staff spent time to find the right holiday to suite all the family
January 17, 2026
Reply from Hays Travel - Failsworth
Thank you fo your reply from Paula, Sue and team Failsworth
We always book our Hoilday with hays…
We always book our Hoilday with hays and the staff are always very helpful and friendly can’t do enough for us x
February 15, 2026
Reply from Hays Travel - Failsworth
Thank you for your reply from Paula, Sue and team Failsworth
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