Hays Travel - Falkirk Reviews 

Window shopping took us to Hays Travel in Falkirk. We met Mariam who patiently showed us various offers in our price range. She was a quietly confident young person who listened to us without being pushy. She explained all options to us and what we could expect from the company. We came away really happy with our choice and hopefully will be back later in the year to book another holiday. Everything under one roof and no drama. Comfortable space and privacy. Thank you.

The ladies in the store were so welcoming and made me feel at ease.
I don't usually use a travel agents however the deals on the window were fantastic.

Leah, Caitlin and Mariam we spoke to all these ladies.

Best service ever!

Can't wait for our holiday to Florida. ❤️

Friendly, efficient service.

Friendly and helpful service from Mariam.

Hassle free and Victoria Grant is great to deal with she listens to what I like she is a credit to your company

Great service from Victoria as always, came back with all information and booked exactly what we wanted very quickly. Always very helpful.

Ava and Victoria were very knowledgeable and dealt with my enquiry about a cruise very efficiently. Booking did not open until the following day so they said they would complete the booking and get back to me by 9 the next morning and they did. Their service was professional and friendly. I will use them to book future holidays.

The gentleman who helped us was extremely polite, efficient and helpful as was the lady who helped us with our travel money

Very helpful lady. Explains stuff with no pressure.

Holiday self catered to what I was wanting.

Staff very helpfull and explained everything to me done everything I needed for my upcoming holiday to be stress free

really good went in to shop in falkirk and was taken straight away, was in for some information about a city break and the agent had me sorted out with a couple of days away very happy.

Exceptional customer service, very professional, knowledgeable and outstanding service from Caroline. We secured a beautiful villa for a group of 9 adults, flights, transfers and booking seats. Would definitely recommend and will book again in the future 😃

Victoria Harkins always deals with my requests in a very professional, friendly and efficient manner which gives me confidence that my holiday will be as I require. I always book with Hays Travel Falkirk because all staff there deal with my calls quickly and friendly.

Really positive booking experience. Dealt with Ava who spent a couple of days obtaining hotel information and quotes for various dates and flight options. Talked through all payment and insurance options given that we required to do a medical screening. Holiday booked and would definitely recommend Hays Falkirk.

Staff member who dealt with us was able to sort all our neads and put us at ease regarding mobility questions as my wife requires a wheel chair most of the time as she can only walk very short distances. All details were covered, cabin with a balcony was a priority for us, no dramas, good understanding of our needs

Just popped in to buy vouchers as a gift, quick efficient service.

Caroline in the Falkirk branch who we booked our trip with is amazing, very polite, informative and went through everything to make sure we understood and got us a great deal

We were pleasantly engaged with on our arrival with immediate attention provided. Having been asked and providing the details of the type of holiday we wanted we were provided with options in accordance with our parameters and decided on a holiday which was discussed and explained in sufficient detail to see our holiday expectations and needs satisfied at the time of booking. Very happy with the service provided.

All staff were lovely.

Victoria Scott was so helpful , knowledgeable and very friendly - made booking very easy.

We live in Glasgow but would happily travel to Falkirk in the future to book with her again.