Fareham Branch (Megan). - we went not really knowing what we wanted but Megan was patient , asked all the right questions and by the end of it we had a holiday booked, plane seats booked, flights that... See more
Company replied
Location
Switch locationUnit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP Fareham, GB
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Options for our chosen destination were well researched by the member of staff (Gillian) who listened and gave time and care to explain each package available. This helped us decided on the perfect ho... See more
Company replied
A great first experience using Hays Travel to book my first cruise. Peter was very helpful in answering all my questions and concerns and I came away extremely satisfied with the service provided. Hav... See more
Company replied
As always Hays Fareham have gone above and beyond with their customer service. Special thanks to Peter and Jamie Lee for their time and effort confirming our bookings with P&O. which was a very bus... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP, Fareham, United Kingdom
- 01329 732025
4.9
Excellent
915 reviews
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Booked a flight
May 20, 2026
Reply from Hays Travel - Fareham
Hi Philip,
Thank you very much for your review, I hope you have a lovely time and we hope to see you again soon.
Kind regards
Megan
Fareham Branch (Megan)
Fareham Branch (Megan). - we went not really knowing what we wanted but Megan was patient , asked all the right questions and by the end of it we had a holiday booked, plane seats booked, flights that suited us and at a good price suiting our budget. Excellent friendly service, thank you.
May 16, 2026
Reply from Hays Travel - Fareham
Hi Nigel,
Thank you so much for your lovely review and feedback. We are so pleased we could help you find the perfect holiday that suited your needs. I hope you have a fantastic time an we hope to see you again in the future!
Kind Regards
Megan
i always book all my holiday through…
i always book all my holiday through Hays faREHAM
THEY DO ALL THE COMPUTOR WORK GETTING THE BEST PRICE ALL ABTA COVER
May 17, 2026
Reply from Hays Travel - Fareham
Thank you so much for your lovely review. We really appreciate your continued support and are delighted to hear that you trust us with all your holidays. Our team always works hard to find the best prices while making sure everything is fully ABTA protected, so it means a lot to know you value the service we provide.
We look forward to helping you plan many more wonderful holidays in the future!
Best wishes,
Peter
Amy was very good and went through…
Amy was very good and went through various options without any pressure. All in all a good experience
May 14, 2026
Reply from Hays Travel - Fareham
Hi Mr. Horn, thank you very much for your lovely review! We really appreciate it and look forward to seeing you again :)
To date the help we've received so far…
To date the help we've received so far has been faultless and hope to complete any outstanding information in due course.
May 13, 2026
Reply from Hays Travel - Fareham
Thankyou so much for your lovely review, it was great to meet you both and happy to have helped you chose such a lovely holiday which I hope you both enjoy
Reply from Hays Travel - Fareham
Thank you Maxine for your lovely review! It is much appreciated and we look forward to seeing you again soon!
Perfect service
Options for our chosen destination were well researched by the member of staff (Gillian) who listened and gave time and care to explain each package available. This helped us decided on the perfect holiday to fit our expectations.
May 12, 2026
Reply from Hays Travel - Fareham
Thankyou so much for your lovely feedback, it was my pleasure to help you chose your holiday, I hope you have a lovely time, if I can help you in the future please pop into branch
Kindest Regards
Gillian
Reply from Hays Travel - Fareham
Good day Mr Milliken,
Thank you very much for you review, glad I could make the process smooth.
Kind regards
Peter B
Very friendly professional advice with…
Very friendly professional advice with instant pricing & information thanks to Megan an absolute credit to Hays Fareham many thanks we have booked & will return! 😀
May 10, 2026
Reply from Hays Travel - Fareham
Hi Paul and Sharon,
Thank you so much for your lovely review, I am so grateful I was able to assist with your cruise. Have a lovely time and we hope to see you again soon!
Kind Regards,
Megan
The best travel agency in are area
The best travel agency in are area. Pete and his team are thr most helpful, knowledgeable and always go that xtara mile to help with your booking. Thankyou.
May 10, 2026
Reply from Hays Travel - Fareham
Hi Leonie and Paul
Thankyou so much for your lovely review and kind words, it was my absolute pleasure to help you chose your cruise, I hope you have a lovely time
Look forward to helping you with your proposed Vietnam tour
Kindest Regards
Gillian
The booking process was quick and easy…
The booking process was quick and easy the staff was very polite and helpful
May 9, 2026
Reply from Hays Travel - Fareham
Thank you so much for your kind feedback! We’re delighted to hear that the booking process was quick and easy and that our staff were polite and helpful throughout your experience. We truly appreciate your support and look forward to welcoming you again soon.
– Peter
I've never had any problems with Hayes…
I've never had any problems with Hayes travel they have always been there and any problems I have had they sort out as soon as.🙂
April 12, 2026
Reply from Hays Travel - Fareham
Hello John;
Thankyou so much for your lovely positive review, I am really happy that I was able to help with your trip, very pleased to hear your dealings with Hays Travel have been positive and stress free
Kindest Regards
Gillian
The human contact!
May 8, 2026
Reply from Hays Travel - Fareham
Thank you so much for taking the time to leave a 5* review! We really are grateful :) Charmaine
Holiday booking
The staff are always pleasant and helpful.Our request was handled and booked very easily and quickly.
May 6, 2026
Reply from Hays Travel - Fareham
Thank you so much for your kind feedback. We’re really pleased to hear that you found our staff pleasant and helpful, and that your request was handled quickly and easily. We truly appreciate your support and look forward to helping you again in the future.
Best wishes,
Peter
excellent service & attention to detail
May 3, 2026
Reply from Hays Travel - Fareham
Thank you for the lovely feedback! I’m really glad you were happy with the service and attention to detail — it means a lot. Always here if you need anything further! - Gillian
Derek's understanding of our…
Derek's understanding of our requirements, very thorough and patient.
May 5, 2026
Reply from Hays Travel - Fareham
Thank you for your kind feedback! I’m really pleased I could understand your requirements and support you throughout the process. Your patience was greatly appreciated — always happy to help whenever you need!
– Derek
Reply from Hays Travel - Fareham
It was an absolute pleasure Christine. I hope you have the most amazing cruise. Best Regards Derek
Consultant Derek was excellent…
Consultant Derek was excellent especially as the notes he was looking at were a bit confusing for him
May 3, 2026
Reply from Hays Travel - Fareham
Thanks so much for your kind words! I really appreciate your patience while I worked through the notes — I’m glad I could help and make things clear for you in the end. Don’t hesitate to reach out if you need anything else!
– Derek
Excellent customer service from Hays Fareham
As always Hays Fareham have gone above and beyond with their customer service. Special thanks to Peter and Jamie Lee for their time and effort confirming our bookings with P&O. which was a very busy time during the P&O launch.
April 25, 2026
Reply from Hays Travel - Fareham
Thank you so much for your kind words! It really means a lot to us. It was a busy time with the P&O launch, but we’re so pleased we could get everything confirmed for you smoothly. We truly appreciate your patience and are always here to help with anything you need.
Peter & Jamie Lee
The experience we have had has been…
The experience we have had has been first class from Jamie and other members of staff. Very helpful and professional at all times. Thankyou to all.
May 1, 2026
Reply from Hays Travel - Fareham
Thank you for the kind words and taking the time to leave us a review we really appreciate this :)
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