This was indeed a great holiday. Life aboard the Fred Olsen Borealis was full of excitement, good food and entertainment. Peter in the Fareham branch did us proud. Well done.
Location
Switch locationUnit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP Fareham, GB
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See what reviewers are saying
Jamie-Lee was extremely helpful and very patient, looking at numerous quotes before we finally booked our first cruise. Thank you 🤩
Always a great experience at Hays Travel in Fareham! We won’t use anyone else. All the staff are friendly and helpful and very knowledgeable about all aspects of travel. And any issues that usually co... See more
Company replied
Charmaine was very patient with us (even through our bad jokes) and we got the holiday we wanted quickly and easily. Will definitely be going back
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP, Fareham, United Kingdom
- 01329 732025
4.9
Excellent
991 reviews
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Efficient and confirmed my request.
June 28, 2026
Reply from Hays Travel - Fareham
Thank you for your wonderful feedback! We are so pleased to hear that your request was handled efficiently and confirmed to your satisfaction.
Kind Regards
Gillian B
Amy was fantastic
Dealt with promptly and efficiently by Amy. Asked to see a few options before deciding and nothing was too much trouble. Friendly and knowledgeable. Wouldn't go anywhere else.
July 5, 2026
Reply from Hays Travel - Fareham
Thank you for leaving such a lovely review it's much appreciated. It was a pleasure to get your Disneyland Paris trip booked! :)
Booking a holiday
The team at hays travel are always very good and patient and we never feel rushed with making our choices. Charmaine is amazing..
July 5, 2026
Reply from Hays Travel - Fareham
Thank you so much for a lovely 5* review Vicky, we really do appreciate it :) x
Derek dealt with us very promptly and…
Derek dealt with us very promptly and efficiently.
He was very proffesional in the way he booked our holiday and dealt with all our needs for a good holiday
July 5, 2026
Reply from Hays Travel - Fareham
Good morning Janet...Thank you for your kind words. It was an absolute pleasure to assist you with your holiday to lovely Camp De Mar. Im sure you will have an amazing time. Best Regards Derek
Reply from Hays Travel - Fareham
Hi Stuart,
Thank you very much for your booking and feedback.
Kind regards
Gillian B
Reply from Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this!
The Fjords …
The young lady who served us was extremely helpful in helping us finding the best cabin etc for our first cruise she covered everything we were very happy with the service we received
June 28, 2026
Reply from Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this!! :)
Reply from Hays Travel - Fareham
Good morning Mrs Moakes! Thank you so much for taking the time to leave us a 5* review, we really are grateful :) Charmaine
The lady Jamie lee was so helpful with…
The lady Jamie lee was so helpful with everything we wanted
June 21, 2026
Reply from Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate it!
Very knowledgeable
Very knowledgeable, friendly staff who go out of their way to help you. I’ve been using Hays Travel for many years now and I’ll continue using them.
June 17, 2026
Reply from Hays Travel - Fareham
Thank you so much for your 5* review Alison, I really appreciate it! Jamie-Lee
Peter was very helpful in fulfilling…
Peter was very helpful in fulfilling our wishes for our cruise
June 16, 2026
Reply from Hays Travel - Fareham
Hi Mr Ward,
Thank you for your kind words, and glad I could help you get the right cruise and excursions.
Kind regards
Peter B
Good customer service.
June 16, 2026
Reply from Hays Travel - Fareham
Good day Maureen,
Thank you very much for the positive feedback.
Regards
Gillian
Lovely welcome from Derek in Fareham…
Lovely welcome from Derek in Fareham and very helpful
June 14, 2026
Reply from Hays Travel - Fareham
Hi Debbie, Thank you for your kind words. It was a an absolute pleasure assisting you with your holiday to Italy. It is beautiful. You will have a great time. Best Regards Derek
Reply from Hays Travel - Fareham
Thank you Sarah for leaving such a lovely review it is much appreciated!
Amy was really helpful
Amy was really helpful, had lots of ideas, found exactly what we were after and made booking easy. 😁
June 18, 2026
Reply from Hays Travel - Fareham
Thank you for leaving such a lovely review!
CHARMAINE
CHARMAINE, was super as usual, as all the staff . Great atmosphere in the shop & Peter is a great manager .
June 18, 2026
Reply from Hays Travel - Fareham
Thank you so much Sue :) See you soon! xx
Great customer service from Amy
Great customer service from Amy, gave us all the info and no pressure to book. We came away from the shop with pirinted info (which i prefer). Gave us time to think about our plans. Later on in the day we made our booking over the phone.
June 16, 2026
Reply from Hays Travel - Fareham
Hi Karen
Thank you for leaving such a kind review! It is much appreciated and we will see you again soon :)
Once again Derek in Fareham office gave…
Once again Derek in Fareham office gave us gold star service
June 15, 2026
Reply from Hays Travel - Fareham
Thank you once again for your kind words. You will have an amazing time on your river cruise and your tour of Sicily. Always a pleasure. Best Regards Derek
Booking a cruise
The staff are always friendly and helpful
Great service.booking is easy as well
June 15, 2026
Reply from Hays Travel - Fareham
Good afternoon Mr Smith. Thank you so much for taking the time to leave us a 5* review, we really do appreciate it! See you again soon :) Charmaine
Very helpfull and friendly servkice
June 12, 2026
Reply from Hays Travel - Fareham
Hi Terence, thank you for leaving a lovely review, we hugely appreciate it and look forward to seeing you again soon!
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