We used Hays travel before, The staff are very helpful, this time Gillian was very good in sorting out our ho9liday for next year. Would always recommend them
Location
Switch locationUnit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP Fareham, GB
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This was indeed a great holiday. Life aboard the Fred Olsen Borealis was full of excitement, good food and entertainment. Peter in the Fareham branch did us proud. Well done.
Company replied
Jamie-Lee was extremely helpful and very patient, looking at numerous quotes before we finally booked our first cruise. Thank you 🤩
Always a great experience at Hays Travel in Fareham! We won’t use anyone else. All the staff are friendly and helpful and very knowledgeable about all aspects of travel. And any issues that usually co... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP, Fareham, United Kingdom
- 01329 732025
4.9
Excellent
993 reviews
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Derick was very professional and…
Derick was very professional and helpful, he made us feel very comfortable that our Holliday booking process was in good hands
March 25, 2026
Reply from Hays Travel - Fareham
Thank you for your kind words. It was an absolute pleasure helping you with your holiday to Mallorca. You will have a lovely break.
Cancelling a holiday.
I was able to cancel a holiday, and then booka new holiday. They always listen to my requirements. I used to book direct, but as I have got older I like speaking to people face yo face. Thank you Megan and another member of staff how help sort out a glitch.
March 25, 2026
Reply from Hays Travel - Fareham
Hi Mrs Shaw,
Thank you so much for your kind review, we really appreciate this. I am so glad we could help book you an alternative holiday and we hope you have a lovely time!
Kind Regards
Megan
Peter sorted out 2 holidays that was…
Peter sorted out 2 holidays that was everything we wanted so it was just a decision which one. Once we decided it was quite straightforward.
March 20, 2026
Reply from Hays Travel - Fareham
Thank you so much! I’m really glad I could find the best option for you. I’m pleased everything was nice and straight forward.
Have an amazing holiday!
Peter
Reply from Hays Travel - Fareham
Thank you so much! I’m really pleased you valued the personal service and that I could answer all your questions along the way.
I’d be more than happy to help again anytime—just let me know!
Derek
Happy with hays
As every time ive booked a hol the staff have been brilliant.helpull .guiedance and proffesionalhappy with hays
March 12, 2026
Reply from Hays Travel - Fareham
Hi Peter,
Thank you so much for your kind review, we really appreciate this. I hope you have a lovely time and we hope to see you again in the future!
Kind Regards
Megan
Amy was very helpful and kept me up to…
Amy was very helpful and kept me up to date with everything.
March 13, 2026
Reply from Hays Travel - Fareham
Hi Helen, thank you for leaving such a lovely review! It's much appreciated :)
The whole experience was fantastic
The whole experience was fantastic. All my requests were listened to by Derrick questions expertly and confidently addressed. I was informed in all actions in the booking process.
March 12, 2026
Reply from Hays Travel - Fareham
Thank you so much for your lovely review! I’m really pleased to hear you had a fantastic experience and that I could help with your booking.
I truly appreciate your kind feedback and am glad I could keep you informed throughout the process. If you need anything else before you travel, please don’t hesitate to get in touch.
Many thanks,
Derek
Very good service .lovely staff willing…
Very good service .lovely staff willing to shop around for best deals .only sell what you need not pushy at all .
March 11, 2026
Reply from Hays Travel - Fareham
Thankyou so much for your lovely review, I was very happy to help you find the holiday you wanted.
Kindest Regards
Gillian
Very helpful
Very helpful and our contact, Carla in Fareham was so thorough and kept in touch regularly. Very positive experience.
March 11, 2026
Reply from Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this
Ellie was very helpful in sorting out…
Ellie was very helpful in sorting out our cruise for us
March 3, 2026
Reply from Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this
The company what was chosen took care…
The company what was chosen took care of every thing the trips out where with a driver and the guide was great he made sure we saw the best of every thing the driver was good to the car was for my granddaughter and me only felt like a vip lovely well done hays
January 16, 2026
Reply from Hays Travel - Fareham
Hi Georgina,
Thank you so much for your kind review, we really appreciate this. I am so glad that you had a lovely time and we hope to see you again in the future!
Kind Regards
Megan
Excellent work by the travel agent he…
Excellent work by the travel agent he works so hard to make sure the flight travel and all that was needed was done and any questions were sorted by him so can’t wait for the holiday to come well done Peter 10 out of 10 thanks from all…..
March 1, 2026
Reply from Hays Travel - Fareham
Thank you so much for your kind words and wonderful review! It really means a lot to hear that you were happy with the service. I always do my best to make sure everything runs smoothly and that all your questions are answered so you can look forward to your holiday with complete peace of mind.
I’m delighted everything is sorted for you, and I truly appreciate the 10 out of 10! Wishing you all an amazing holiday – I’m sure you’ll have a fantastic time. If you need anything at all before you travel, just let me know.
Thanks again,
Peter
The service provider was so helpful and…Service excellent!
The service provider was so helpful and clear, explaining everything that she was doing, and answered my questions well.
March 8, 2026
Reply from Hays Travel - Fareham
Thank you so much for your lovely review! I’m really pleased to hear that you found the service helpful and that everything was explained clearly for you. It’s always my aim to make sure everything is straightforward and that all questions are answered along the way.
I truly appreciate your kind feedback, and I’m so glad I could assist you. If you need any help in the future, please don’t hesitate to get in touch.
Many thanks,
Gillian
Peter was friendly and knowledgeable
Peter was friendly and knowledgeable, listened to what we wanted. Didn't push anything, answered all our questions and helped us decide on the cruise we wanted.
March 3, 2026
Reply from Hays Travel - Fareham
Thank you very much for your kind review! I’m really pleased to hear that you felt comfortable and well looked after during the process. It was a pleasure helping you find the right cruise, and I’m glad I could answer your questions and give you the time and information you needed to make the best decision.
I truly appreciate your feedback and hope you have a fantastic time on your cruise. If there’s anything else you need before you travel, please don’t hesitate to get in touch.
Many thanks,
Peter
Great team of travel agents
Great team of travel agents, very knowledgeable and helpful. Helped us to choose the most suited Greek Island destination according to our preferences and recommend package to budget.
March 4, 2026
Reply from Hays Travel - Fareham
Thank you for your lovely review! We’re really pleased to hear that you found the team helpful and knowledgeable, and that we could help you choose the Greek Island destination that suited you best.
We really appreciate your kind feedback and hope you have an amazing holiday.
Many thanks,
Peter
Jamie-Lee was wonderful at helping us…
Jamie-Lee was wonderful at helping us book our cruise, she was super knowledgeable and helped us to secure an amazing price as well! Highly recommend!
March 4, 2026
Reply from Hays Travel - Fareham
Thank you for the kind words and taking the time to leave us a review we really appreciate this!!
Derick has always been fantastic and…
Derick has always been fantastic and very thoughtful through the whole process of booking our holiday
March 4, 2026
Reply from Hays Travel - Fareham
Thank you for your kind words. It was an absolute pleasure. I really do hope you have a great time after world events affected your original plans.
Charmaine has been extremely helpful.
February 21, 2026
Reply from Hays Travel - Fareham
Good morning, and thank you so much for your kind review! I really am grateful :) See you again soon! Charmaine
Very knowledgeable staff
Very knowledgeable staff member, Amy explained everything clearly and was able to answer all our questions
February 27, 2026
Reply from Hays Travel - Fareham
Hi Ian, thank you for leaving such a kind review! We really appreciate it! :)
Quick ,friendly and professional
February 20, 2026
Reply from Hays Travel - Fareham
Thank you for your kind words. Im sure you will have an amazing time on holiday. Best Regards Derek
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