Hays Travel - Ferndown Reviews 

Helpful and knowledgeable

Always great service at HayesFerndown. Jodie was super helpful, professional and knowledgeable. First class- thank you!

Jodie made booking this exciting safari cruise so easy.
Thank you

Amazing service !

Perfect as always, thank you

We had the full attention of a very pleasant young lady, Loraine, who was extremely helpful and answered all our queries. Everything booked very smoothly. Nice to know we have a contact who is situated locally.

Talking with an agent gives personal service and after booking, you know there is nothing more to do as they look after everything.

Friendly knowledgeable easy to talk to made the whole process problem free
Thanks

Very helpful staff,bent over backwards to help.

The staff are always cheerful & always happy to help no mater how small the enquiry.
Would highly recommend the Ferndown branch.

This involved changing of bookings on board Cunard, for which Cunard required authorisation from Hays Ferndown. This was provided seamlessly and immediately, enabling us to progress with revised plans. Hays Ferndown have provided us with exemplary service for a number of years now and we can't recommend them highly enough.

Thank you very much Jessica for quickly booking. We were glade to talk with you - polite and really skilled travel agent. Many thanks.

I can’t recommend this travel agent highly enough. Time and time again they find us the most amazing holidays, with fantastic quality hotels and brilliant value for money. They always take the time to understand exactly what we’re looking for and consistently exceed our expectations.

Their attention to detail, excellent customer service, and ability to source outstanding destinations make booking completely stress-free. Every holiday they’ve arranged for us has been memorable, and we wouldn’t trust anyone else to organise our trips.

If you’re looking for someone who genuinely cares about finding the perfect holiday, this is the travel agent to use. Five stars all the way!

Yet again the team went above our expectations and not only matched a competitor but went above it and gave us a fabulous deal. Well done everyone at the Ferndown Dorset office…. Thank you

The staff are friendly and happy to help. They do not rush you, but instead give you time to look at the options before you make your decision.

Martine listened to all our requirements and advised us accordingly. She answered all our questions and consulted colleagues for a more in depth opinion. Gaves a number of options and no pressure.

Great customer service very helpful, easy booking. Lorraine brilliant

Excellent! Jody was lovely, and professional. My booking was made easy . Thank you Jody!

Everything was done smoothly and efficently
Jodie was an excellent travel agent and we were entirely satisfied.

Friendly, professional and good knowledge.. looked for best deal whilst understanding our requirements, very impressed with Martine and would use again.