We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
Company replied
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We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
Company replied
Excellent service always book my holidays through Hays travel you know your in safe hands
Every one that works at the Flint branch are always cheerful and go above and beyond to get you the holiday that you want ,i cannot fault the staff that work there
Company replied
Fantastic knowledge of what I asked for. Very smooth transaction and very polite service. Would definitely recommend and book again at the Flint branch
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
28 Church Street, CH6 5AL, Flint, United Kingdom
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Polite staff with a good and pleasant welcome

Reply from Hays Travel - Flint
Nice staff to deal with , we know we are in safe hands dealing with our holidays, not sure if hays are giving us the best deals , it's only when we show them the deal we have seen on the Internet, they seem to give you a hays discount??
Lindsay new her stuff. She made booking easy, and made sure we new what we were getting, and it was what we wanted.

Reply from Hays Travel - Flint
Lovely staff very patient with our requests and tried to accommodate everything we we asked for x

Reply from Hays Travel - Flint
Hays were very helpful and made it very easy to book a surprise holiday for Christmas for my wife without even going to the store thanks Macey and the flint crew

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
Was made to feel welcome and they looked after us

Reply from Hays Travel - Flint
They were very helpful and professional in every way, friendly and knowledgeable and give brilliant advice 👏 thanks very much Hays travel.

Reply from Hays Travel - Flint
All of the Flint shop staff are very helpful and welcoming.

Reply from Hays Travel - Flint
Advisor was very helpful ensuring we got the best price for the holiday we wanted.

Reply from Hays Travel - Flint
Pleasant friendly staff.great service did everything for us

Reply from Hays Travel - Flint
lovely girls always really helpful and go
above and beyond for you

Reply from Hays Travel - Flint
The whole experience was fantastic, from seeing the advert to finalising the booking it couldn’t have been easier. Emma the rep was first class and I recommend her to anyone who wants a stress free booking procedure. Brilliant service from start to finish

Reply from Hays Travel - Flint
Booking a holiday for a group for next year, they made the experience so much less stressful trying to book myself online. They didn't rush us, and were very patient, so pleased that everything was sorted, no problem with paying either direct debit set up

Reply from Hays Travel - Flint
Brilliant support and very knowledgeable about holidays.

Reply from Hays Travel - Flint
Its a fantastic shop in flint every one in there are so nice and help you with a big smile on there face .

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
It was a quick and easy process and the lady who helped to sort out our holiday was helpful and not trying to push us at all and knew her job well

Reply from Hays Travel - Flint
We booked three day break and had fantastic time.Staff spent time finding us just wst we wanted.Nothing to much trouble.

Reply from Hays Travel - Flint
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