Hays Travel - Flint Reviews 

510
TrustScore 5 out of 5

4.9

28 Church Street, CH6 5AL Flint, GB


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Rated 5 out of 5 stars

We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more

Company replied

Rated 5 out of 5 stars

Excellent service always book my holidays through Hays travel you know your in safe hands

Rated 5 out of 5 stars

Every one that works at the Flint branch are always cheerful and go above and beyond to get you the holiday that you want ,i cannot fault the staff that work there

Company replied

Rated 5 out of 5 stars

Fantastic knowledge of what I asked for. Very smooth transaction and very polite service. Would definitely recommend and book again at the Flint branch


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 28 Church Street, CH6 5AL, Flint, United Kingdom

  • 01352 761000

4.9

Excellent

TrustScore 5 out of 5

510 reviews

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4.9

All reviews

(510)

124,458 reviews in the last 12 months

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Rated 4 out of 5 stars

Nice staff to deal with

Nice staff to deal with , we know we are in safe hands dealing with our holidays, not sure if hays are giving us the best deals , it's only when we show them the deal we have seen on the Internet, they seem to give you a hays discount??

December 28, 2024
Rated 5 out of 5 stars

Easy booking.

Lindsay new her stuff. She made booking easy, and made sure we new what we were getting, and it was what we wanted.

January 7, 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your lovely review. We'll make sure to pass on your kind words to Lindsay, and we're so happy you had a great booking experience with us!

Many thanks,
Hays Travel Flint

Rated 5 out of 5 stars

Lovely staff very patient with our…

Lovely staff very patient with our requests and tried to accommodate everything we we asked for x

January 5, 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your kind review. We strive to make sure we meet all our customers needs to the best of our abilities and it's lovely to hear you had a great booking experience with us :)

Many thanks,
Hays Travel Flint

Rated 5 out of 5 stars

Absolute brilliant service

Hays were very helpful and made it very easy to book a surprise holiday for Christmas for my wife without even going to the store thanks Macey and the flint crew

December 28, 2024
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you so much for your lovely review. We're really happy you had such a great booking experience with us and it was easy for you :)

Many thanks,
Hays Travel Flint

Rated 5 out of 5 stars

Impulsive booking

Easy to book nice and efficient staff

December 31, 2024
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your kind review. We're happy you had a good experience booking your holiday with us!

Many thanks,
Hays Travel Flint

Rated 5 out of 5 stars

Was made to feel welcome and they…

Was made to feel welcome and they looked after us

December 24, 2024
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your kind review. We're happy you had a great experience booking your holiday with us

Many thanks,
Hays Travel Flint

Rated 5 out of 5 stars

Very helpful

They were very helpful and professional in every way, friendly and knowledgeable and give brilliant advice 👏 thanks very much Hays travel.

December 29, 2024
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Reply from Hays Travel - Flint

Thank you for your feedback, it really means a lot to us here in store. We look forward to booking many more of your future holidays. Emma

Rated 5 out of 5 stars

Advisor was very helpful ensuring we…

Advisor was very helpful ensuring we got the best price for the holiday we wanted.

December 7, 2024
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you so much for your review. We're happy you had a good experience booking your holiday with us

Many thanks
Hays Travel Flint

Rated 5 out of 5 stars

lovely girls always really helpful and…

lovely girls always really helpful and go
above and beyond for you

October 30, 2024
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your lovely review! We're happy you've had another great experience booking your holiday with us

Many thanks,
Hays Travel Flint

Rated 5 out of 5 stars

The whole experience was fantastic

The whole experience was fantastic, from seeing the advert to finalising the booking it couldn’t have been easier. Emma the rep was first class and I recommend her to anyone who wants a stress free booking procedure. Brilliant service from start to finish

October 27, 2024
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your lovely review. We're really happy you've had a great booking experience and we will pass on your kind words to Emma

Many thanks,
Hays Travel Flint

Rated 5 out of 5 stars

Booking a group celebration holiday

Booking a holiday for a group for next year, they made the experience so much less stressful trying to book myself online. They didn't rush us, and were very patient, so pleased that everything was sorted, no problem with paying either direct debit set up

October 30, 2024
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your lovely review, it's greatly appreciated! We're so happy you had a great booking experience with us.

Many thanks,
Hays Travel Flint

Rated 5 out of 5 stars

Brilliant support and very…

Brilliant support and very knowledgeable about holidays.

October 24, 2024
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your feedback. Thank you again for booking with us. Kind Regards Emma

Rated 5 out of 5 stars

Excellent experience


Its a fantastic shop in flint every one in there are so nice and help you with a big smile on there face .

October 6, 2024
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you so much for your lovely review. It's always a pleasure to see you and book your holidays! We appreciate your continued support of our shop :)

Many thanks,
Hays Travel Flint

Rated 5 out of 5 stars

Very helpful and patient consultant.

Very helpful and patient consultant.

October 4, 2024
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your lovely review. We're so happy you've had a great experience booking your holiday with us.

Many thanks,
Hays Travel Flint

Rated 5 out of 5 stars

It was a quick and easy process and the…

It was a quick and easy process and the lady who helped to sort out our holiday was helpful and not trying to push us at all and knew her job well

October 1, 2024
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you so much for your lovely review and kind words about Macey. We will pass these along to her :)

Hays Travel Flint

Rated 5 out of 5 stars

We booked three day break and had…

We booked three day break and had fantastic time.Staff spent time finding us just wst we wanted.Nothing to much trouble.

September 18, 2024
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Reply from Hays Travel - Flint

Thank you for your lovely comment, So glad we could find you exactly what you wanted and you had a lovely holiday.

Rated 5 out of 5 stars

Helpfull friendly

Helpfull friendly

September 16, 2024
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you so much for your lovely review. We're so happy you had a great experience booking your holiday with us.

Many thanks,
Hays Travel Flint

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