Hays Travel - Flint Reviews 

510
TrustScore 5 out of 5

4.9

28 Church Street, CH6 5AL Flint, GB


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Rated 5 out of 5 stars

We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more

Company replied

Rated 5 out of 5 stars

Excellent service always book my holidays through Hays travel you know your in safe hands

Rated 5 out of 5 stars

Every one that works at the Flint branch are always cheerful and go above and beyond to get you the holiday that you want ,i cannot fault the staff that work there

Company replied

Rated 5 out of 5 stars

Fantastic knowledge of what I asked for. Very smooth transaction and very polite service. Would definitely recommend and book again at the Flint branch


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 28 Church Street, CH6 5AL, Flint, United Kingdom

  • 01352 761000

4.9

Excellent

TrustScore 5 out of 5

510 reviews

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4.9

All reviews

(510)

124,458 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

hays - new york

I emailed an enquiry to macy at hays, she responded within 24 hours. A quick phone call later and we were told everything about the trip in question.
We booked there and then with a low deposit scheme and a direct debit set up to sort future payments.

March 2, 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your lovely review! We're so happy you had a great and easy booking experience with Macey. We will pass on your review to her :)

Many thanks,
Rhian

Rated 5 out of 5 stars

Excellent

Excellent, my wife had previously booked with Hays at Broughton and swore she would never use them again, but we gave the Flint branch a try with a totally different experience I would recommend this branch without hesitation. The young lady that delt with us was very professional went through multiple options with us to get us what we wanted.

February 21, 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your feedback & booking with us, we are happy to help.

Rated 5 out of 5 stars

Very helpful

Very helpful, polite and made myself and partner feel comfortable.

February 4, 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your review. We're happy you had a lovely experience booking with us :)

Hays Travel Flint

Rated 5 out of 5 stars

Maisie was amazing so professional and…

Maisie was amazing so professional and very friendly
Worked really hard
Finding my family cruise
Would recommend to family and friends

February 11, 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your review. We're happy you had a lovely booking experience with Macey and we'll make sure to pass on your kind words to her!

Hays Travel Flint

Rated 4 out of 5 stars
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your review. Please let us know what we could do next time to get 5 stars! We're always striving to improve so feedback is always welcome :)

Hays Travel Flint

Rated 5 out of 5 stars

The staff at your flint branch are…

The staff at your flint branch are excellent. Always very helpful and always cheerful. They take time to look through all our choices. That's why we always go to the shop to book. I'd give them 5 stars.

January 30, 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you so much for your lovely review. We're so happy you always have a great experience booking your holidays with us and we appreciate your continued support :)

Hays Travel Flint

Rated 5 out of 5 stars

Perfect Experience

We always use Hays Flint the staff are all friendly and the atmosphere is relaxed. Macey founds us a perfect holiday and explained everything we needed to know. I would not hesitate is recommending Flint Branch to friends.

January 30, 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your nice review and continued support to our shop :) We appreciate your support and will pass on your lovely comments to Macey

Hays Travel Flint

Rated 5 out of 5 stars

5* Excellent

5* Excellent. Emma was super friendly and able to find the exact holiday I wanted. Didn’t feel pitched at for upgrades and add ons but rather fully informed of the choices available. Can’t wait to go on holiday!

January 29, 2025
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Reply from Hays Travel - Flint

Thank you so much for your lovely review. We're so happy you had a great booking experience with Emma. We'll pass on the lovely comments!

Hays Travel Flint

Rated 5 out of 5 stars

How informative and helpful Lyndsey was…

How informative and helpful Lyndsey was to help us book our cruise as we had never booked one before

January 25, 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your lovely review. We're happy you had a good booking experience

Hays Travel Flint

Rated 5 out of 5 stars

We wouldn’t go anywhere else to book…

We wouldn’t go anywhere else to book our holidays, the service is always great and the staff are so friendly and give great advice

January 25, 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you so much for your lovely review. Always a pleasure to see you all and book your holidays! Thank you for your continued support to our shop, we're extremely grateful :)

Hays Travel Flint

Rated 5 out of 5 stars

Excellent Helpful Staff

Easy to book. Excellent staff who were very helpful in finding us the best deal for an expensive cruise. Highly recommend.

February 1, 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your kind review! We're so happy you had a nice booking experience with us :)

Hays Travel Flint

Rated 5 out of 5 stars

Ashley made it so easy nothing was too…

Ashley made it so easy nothing was too much trouble . Very friendly and genuinely happy to help in the Flint office .

January 31, 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your lovely review. We're glad you had a great time booking your holiday with us and we'll be sure to pass this onto Ashlee :)

Hays Travel Flint

Rated 5 out of 5 stars

Hayes travel flint

I recently booked a holiday through Hayes travel in flint with a lady called Emma. She was extremely helpful and knew and I got the holiday I wanted booked straight away. Highly recommend

January 25, 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you so much for your lovely review! It's great to know you had a brilliant experience booking your holiday in our shop. We will make sure to pass this onto Emma :)

Hays Travel Flint

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