We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
Company replied
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We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
Company replied
Excellent service always book my holidays through Hays travel you know your in safe hands
Every one that works at the Flint branch are always cheerful and go above and beyond to get you the holiday that you want ,i cannot fault the staff that work there
Company replied
Fantastic knowledge of what I asked for. Very smooth transaction and very polite service. Would definitely recommend and book again at the Flint branch
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
28 Church Street, CH6 5AL, Flint, United Kingdom
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It was spot on

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
The staff were brilliant and found us everything we were looking for

Reply from Hays Travel - Flint
I emailed an enquiry to macy at hays, she responded within 24 hours. A quick phone call later and we were told everything about the trip in question.
We booked there and then with a low deposit scheme and a direct debit set up to sort future payments.

Reply from Hays Travel - Flint
Made me feel very welcome made picking my holiday very easy

Reply from Hays Travel - Flint
Excellent, my wife had previously booked with Hays at Broughton and swore she would never use them again, but we gave the Flint branch a try with a totally different experience I would recommend this branch without hesitation. The young lady that delt with us was very professional went through multiple options with us to get us what we wanted.

Reply from Hays Travel - Flint
Staff were very friendly and knowledgable and generally great to deal with - can highly recommend!

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
Maisie was amazing so professional and very friendly
Worked really hard
Finding my family cruise
Would recommend to family and friends

Reply from Hays Travel - Flint
Great service staff couldn't of been anymore helpfull definitely recommend them

Reply from Hays Travel - Flint
The staff at your flint branch are excellent. Always very helpful and always cheerful. They take time to look through all our choices. That's why we always go to the shop to book. I'd give them 5 stars.

Reply from Hays Travel - Flint
We always use Hays Flint the staff are all friendly and the atmosphere is relaxed. Macey founds us a perfect holiday and explained everything we needed to know. I would not hesitate is recommending Flint Branch to friends.

Reply from Hays Travel - Flint
5* Excellent. Emma was super friendly and able to find the exact holiday I wanted. Didn’t feel pitched at for upgrades and add ons but rather fully informed of the choices available. Can’t wait to go on holiday!

Reply from Hays Travel - Flint
How informative and helpful Lyndsey was to help us book our cruise as we had never booked one before

Reply from Hays Travel - Flint
We wouldn’t go anywhere else to book our holidays, the service is always great and the staff are so friendly and give great advice

Reply from Hays Travel - Flint
Easy to book. Excellent staff who were very helpful in finding us the best deal for an expensive cruise. Highly recommend.

Reply from Hays Travel - Flint
Ashley made it so easy nothing was too much trouble . Very friendly and genuinely happy to help in the Flint office .

Reply from Hays Travel - Flint
I recently booked a holiday through Hayes travel in flint with a lady called Emma. She was extremely helpful and knew and I got the holiday I wanted booked straight away. Highly recommend

Reply from Hays Travel - Flint
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