Emma was great, she helped pull together all the elements of our special fly-cruise Asia-Australia for 2028. She was patient and knowledgeable about the 3rd party company, she ensured they were offer... See more
Company replied
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Emma was great, she helped pull together all the elements of our special fly-cruise Asia-Australia for 2028. She was patient and knowledgeable about the 3rd party company, she ensured they were offer... See more
Company replied
Macy and all other staff were helpful , polite and patient. She came up with other suggestions and nothing is ever too much trouble. Wouldn’t use any other travel shop.
After a pretty miserable couple of years, I finally decided to treat my family to a well-deserved holiday and I’m so glad I chose Hays Travel to help make it happen. From the moment I walked in, I... See more
As usual went into flint branch.n wales already knew what and where we wanted to book but the staff were brilliant gave us a great deal on my holiday including insurance sorted everything there and t... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
28 Church Street, CH6 5AL, Flint, United Kingdom
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Scot has been most helpful in finalising our holiday requirements

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
Macy and all other staff were helpful , polite and patient. She came up with other suggestions and nothing is ever too much trouble. Wouldn’t use any other travel shop.
After a pretty miserable couple of years, I finally decided to treat my family to a well-deserved holiday and I’m so glad I chose Hays Travel to help make it happen. From the moment I walked in, I was given honest, helpful advice that made the whole process stress-free and enjoyable.
The travel agent I dealt with was absolutely fantastic friendly, knowledgeable, and genuinely cared about finding the perfect holiday for us. Nothing felt rushed, and every question I had was answered with confidence and clarity.
Thanks to their support, I’m now counting down the days with a big smile on my face. I’ll definitely be using Hays Travel again in the future and wouldn’t hesitate to recommend them to anyone looking for a great holiday experience.
Emma was great, she helped pull together all the elements of our special fly-cruise Asia-Australia for 2028. She was patient and knowledgeable about the 3rd party company, she ensured they were offering us the correct cabin and stay over hotels. Emma asked them the questions we needed to ask (it will be only our 2nd cruise), to ensure we have the dream 70 birthdays cruise (both of us) we both are hoping for.

Reply from Hays Travel - Flint
This is the third holiday inside the last 6 months I have booked through Hayes travel in flint and have been looked after by young Masey who is a very friendly and professional young lady need I say more? Thank you again

Reply from Hays Travel - Flint
Use Hayes quite regularly, always a warm welcome, friendly, helpful, nothing is too much trouble. Can always pop in with a query and do all the printing of paper work for you

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
Very approachable staff friendly and very knowledgeable about what you are looking for always ready to help nothing is too much trouble for them would highly recommend Hayes travel in Flint

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
Another amazing holiday booked with Ashlee Graham! Listening to what we wanted from our holiday, thank you. 😊

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
I use Hays travel in flint quite regularly and all ways find the staff pleasant and helpful

Reply from Hays Travel - Flint
Because Macey who did my booking made it easy as always. I was also happy with the price of my holiday.

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
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