We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
Company replied
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We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
Company replied
Hi we had his lovely girl called Emma Perez in the flint shop she sorted a lot out for me and the wife she was really helpful
Company replied
Emma was great, she helped pull together all the elements of our special fly-cruise Asia-Australia for 2028. She was patient and knowledgeable about the 3rd party company, she ensured they were offer... See more
Company replied
As usual went into flint branch.n wales already knew what and where we wanted to book but the staff were brilliant gave us a great deal on my holiday including insurance sorted everything there and t... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
28 Church Street, CH6 5AL, Flint, United Kingdom
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Reply from Hays Travel - Flint
Hi we had his lovely girl called Emma Perez in the flint shop she sorted a lot out for me and the wife she was really helpful

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
Excellent service always book my holidays through Hays travel you know your in safe hands

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
Fantastic knowledge of what I asked for. Very smooth transaction and very polite service. Would definitely recommend and book again at the Flint branch

Reply from Hays Travel - Flint
The travel agent I spoke to was helpful and knowledgeable. I had a very positive experience.

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham based at your flint store has helped us, she has offered us the best advice, the service she gave was second to none. Processed our booking quickly and kept us updated. On this occasion we are returning to a hotel we have stayed at before so I just gave Ashleigh a call and she booked it for us whilst I was on the telephone with her, which was great service.
I recommend hays to all my family and friends looking to book holidays.

Reply from Hays Travel - Flint
Every one that works at the Flint branch are always cheerful and go above and beyond to get you the holiday that you want ,i cannot fault the staff that work there

Reply from Hays Travel - Flint
The girls in hays travel flint went above and beyond to find a holiday for me. Emma knew exactly what to look for when I explained what I was after. No pressure at all to book. Very thorough and I will be definitely be coming back here to book again. All questions were answered and I came out of the shop really happy. So glad I decided to book here. Thank you.

Reply from Hays Travel - Flint
Scott was very helpful organising our trip to Amsterdam

Reply from Hays Travel - Flint
Emma at Flint was excellent. Very efficient and sorted us out with a five day break getting us a good deal.

Reply from Hays Travel - Flint
No pressure to sell us a holiday. Made all requests for what we wanted. Thank you

Reply from Hays Travel - Flint
Maisie was so helpful and knowledgeable when booking our 2027 holiday as my husband has travel needs
Thank you again

Reply from Hays Travel - Flint
Always helpful will go the extra mile to find the right holiday to suit

Reply from Hays Travel - Flint
Helpful friendly staff took time to explain and answered our questions

Reply from Hays Travel - Flint
As always lovely staff and a pleasure to book with .

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
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