Hays Travel - Flint Reviews 

508
TrustScore 5 out of 5

4.9

28 Church Street, CH6 5AL Flint, GB


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Rated 5 out of 5 stars

We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more

Company replied

Rated 5 out of 5 stars

Fantastic knowledge of what I asked for. Very smooth transaction and very polite service. Would definitely recommend and book again at the Flint branch

Rated 5 out of 5 stars

Every one that works at the Flint branch are always cheerful and go above and beyond to get you the holiday that you want ,i cannot fault the staff that work there

Company replied

Rated 5 out of 5 stars

The girls in hays travel flint went above and beyond to find a holiday for me. Emma knew exactly what to look for when I explained what I was after. No pressure at all to book. Very thorough and I wil... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 28 Church Street, CH6 5AL, Flint, United Kingdom

  • 01352 761000

4.9

Excellent

TrustScore 5 out of 5

508 reviews

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4.9

All reviews

(508)

122,875 reviews in the last 12 months

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Rated 5 out of 5 stars

.happy staff happy customers

The staff are first always happy to help you fist class experiance

May 24, 2026
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Sheila,

We appreciate your kind words! We are glad you had a first-class experience with us.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

After a pretty miserable couple of…

After a pretty miserable couple of years, I finally decided to treat my family to a well-deserved holiday and I’m so glad I chose Hays Travel to help make it happen. From the moment I walked in, I was given honest, helpful advice that made the whole process stress-free and enjoyable.

The travel agent I dealt with was absolutely fantastic friendly, knowledgeable, and genuinely cared about finding the perfect holiday for us. Nothing felt rushed, and every question I had was answered with confidence and clarity.

Thanks to their support, I’m now counting down the days with a big smile on my face. I’ll definitely be using Hays Travel again in the future and wouldn’t hesitate to recommend them to anyone looking for a great holiday experience.

April 20, 2026
Rated 5 out of 5 stars

Very helpful

Very helpful

April 9, 2026
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Reply from Hays Travel - Flint

Thank you for your review. We're happy you had a lovely booking experience with us

Hays Travel Flint

Rated 5 out of 5 stars

Emma was great

Emma was great, she helped pull together all the elements of our special fly-cruise Asia-Australia for 2028. She was patient and knowledgeable about the 3rd party company, she ensured they were offering us the correct cabin and stay over hotels. Emma asked them the questions we needed to ask (it will be only our 2nd cruise), to ensure we have the dream 70 birthdays cruise (both of us) we both are hoping for.

April 7, 2026
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Reply from Hays Travel - Flint

Beryl Tucker,

I am so glad I could help plan your special fly-cruise for your milestone birthdays! It will truly be a fantastic memorable trip. Thank you for your review & booking in store with me.

Regards
Emma
Hays Travel Flint

Rated 5 out of 5 stars

This is the third holiday inside the…

This is the third holiday inside the last 6 months I have booked through Hayes travel in flint and have been looked after by young Masey who is a very friendly and professional young lady need I say more? Thank you again

April 3, 2026
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Reply from Hays Travel - Flint

Michael Bibby,

We're so glad to hear you've had such positive experiences at our Flint branch. It's wonderful that you feel so well-cared for that you keep returning! Thank you for your kind words.

Regards
Hays Travel

Rated 5 out of 5 stars

Use Hayes quite regularly

Use Hayes quite regularly, always a warm welcome, friendly, helpful, nothing is too much trouble. Can always pop in with a query and do all the printing of paper work for you

April 8, 2026
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Patricia rush,

We appreciate you taking the time to leave us such a complimentary review. We're so happy to hear that you consistently receive a warm welcome and helpful service from our team.

Regards
Hays Travel

Rated 5 out of 5 stars

Very approachable staff friendly and…

Very approachable staff friendly and very knowledgeable about what you are looking for always ready to help nothing is too much trouble for them would highly recommend Hayes travel in Flint

March 26, 2026
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Reply from Hays Travel - Flint

Tracey,

We appreciate your kind words! We're so happy to hear that you find our Flint team approachable, friendly, and knowledgeable. It's great to know they are always ready to help.

Regards
Hays Travel

Rated 5 out of 5 stars

Another amazing holiday booked with…

Another amazing holiday booked with Ashlee Graham! Listening to what we wanted from our holiday, thank you. 😊

March 14, 2026
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Reply from Hays Travel - Flint

J D Jones,

We're so happy to hear that we could assist you in booking another amazing holiday! Thank you for letting us know that we listened to your needs.

Rated 5 out of 5 stars

First class from Macie as usual

First class from Macie as usual

March 18, 2026
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Sue Allmark,

We're glad you enjoyed your experience. Thank you for sharing your positive feedback; we appreciate it greatly.

Rated 5 out of 5 stars
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Cora Dodd,

We appreciate your kind words regarding our helpfulness and friendly smiles; we're so glad we could provide a positive experience.

Hays Travel

Rated 5 out of 5 stars

Great service

March 4, 2026
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your review. We're so glad you had a great booking experience with us

Hays Travel Flint

Rated 5 out of 5 stars

Helpful and knowledgeable staff

Helpful and knowledgeable staff

February 21, 2026
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Reply from Hays Travel - Flint

Lawrence,

We appreciate your feedback! We're so glad our staff was helpful and knowledgeable. Thank you for sharing your positive experience with us.

Hays Travel

Rated 5 out of 5 stars

booked the last 3 years with a lovely…

booked the last 3 years with a lovely girl called macey nothing to much for her,shes very helpfull

February 27, 2026
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Reply from Hays Travel - Flint

kenneth,

We're happy to hear that you've had such positive experiences over the last three years. We appreciate your kind words and feedback!

flint, Hays Travel

Rated 5 out of 5 stars

Friendly and experinced by all Flint staff

Always a friendly welcome by all the staff at Flint

February 17, 2026
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Mrs Leigh,

We're happy to hear that you find our staff friendly and welcoming. Thank you for your positive feedback; we appreciate it.

flint, Hays Travel

Rated 5 out of 5 stars

The young lady was very good at her…

The young lady was very good at her job, She sorted all are needs out, nothing was to much trouble for her, great service will definitely be going back there again

February 18, 2026
Hays Travel - Flint logo

Reply from Hays Travel - Flint

barry shellis ,

We appreciate you taking the time to leave us such a complimentary review! We are happy to hear that we sorted everything you needed. It was a pleasure assisting you.

flint, Hays Travel

Rated 1 out of 5 stars

We got to our accommodation and it was…

We arrived at the accommodation at 11:00 but had to wait until 15:00 to check in. When we finally got to the room, there were two separate mattresses pushed together with a noticeable gap in the middle, all covered with single sheets, and some of the sheets were stained.
The accommodation was also much further away than expected. While the staff themselves were polite and not the issue, we felt we needed more guidance and help on arrival. After checking in at reception in the main building, we were then sent outside to a different room.
The room also didn’t warm up properly, which made the stay uncomfortable. Overall, it hasn’t been the best holiday experience so far due to the room conditions and lack of support.

February 14, 2026
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Hi Ieuan,

We regret that your check-in was delayed and the room wasn't up to standards this is the case with early arrivals in most destinations. We also acknowledge the location and support issues you faced. After checking your booking notes my travel advisor has noted that you were advised the location was not central but hotel was withing your price range. We do appreciate your feedback, we will make a note of hotel beds and heating issues for future reference.

Thank you
Flint Hays Travel

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