We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
Company replied
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We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
Company replied
Excellent service always book my holidays through Hays travel you know your in safe hands
Every one that works at the Flint branch are always cheerful and go above and beyond to get you the holiday that you want ,i cannot fault the staff that work there
Company replied
Fantastic knowledge of what I asked for. Very smooth transaction and very polite service. Would definitely recommend and book again at the Flint branch
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
28 Church Street, CH6 5AL, Flint, United Kingdom
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Great friendly and efficient service
Have booked with Hays travel Flint a few times now and will always be my first stop when booking a holiday

Reply from Hays Travel - Flint
Very helpful and professional staff member .
Booking made so swiftly and easily .

Reply from Hays Travel - Flint
Excellent service, Macy was super friendly and really efficient in sorting out our cruise. Very professional and informative. Would definitely recommend using Hays.

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
Booked it through Emma who gave fantastic customer service. I knew where I wanted to go & she swiftly came back with an excellent price and full details of how to proceed with the booking. This included dates, itenary, amount of deposit & Direct Debit. I booked straight away & the whole process took less than 10 minutes. It was the quickest, easiest & smoothest holiday I have ever booked.
I have already recommended Emma & Hays Travel to quite a few people & will continue to do so.
Massive thank you for giving such excellent customer service.

Reply from Hays Travel - Flint
Fantastic service from all the team in flint hays

Reply from Hays Travel - Flint
The Lady who dealt with us was extremely professional and nothing was to much trouble. she explained everything about the cruise clearly and we were very happy with everything excellent service.

Reply from Hays Travel - Flint
The assistant was very helpful and nothing seemed too much trouble. Speedy and competent delivery.

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
A friendly and knowledgeable advisor
Providing a great service

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
I already had experience with Hay Travel. They picked out a vacation for me according to my wishes and financial possibilities. We contacted them for the second time because we were very satisfied with our previous experience. It is very convenient when the price includes a flight, transfer and food. We enjoyed our vacation.

Reply from Hays Travel - Flint
The staff at hays travel we're absolutely perfect really helpful and brilliant at doin there job helped us find the perfect holiday with out these ladies no holiday would be perfect with out these thank you for your expertise thank you hays travel

Reply from Hays Travel - Flint
Excellent customer service skills good communication well informed and met all requirements

Reply from Hays Travel - Flint
Absolutely brilliant as always in Hays travel we have booked 4 holidays with them now and every time the staff were very helpful.

Reply from Hays Travel - Flint
We gave Elle are requirements over the phone, and within an hour we had some options for our hotel break in Prague. Elle was very helpful, and we would recommend Hayes Travel to family and friends. 10/10

Reply from Hays Travel - Flint
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