We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
Company replied
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We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
Company replied
Fantastic knowledge of what I asked for. Very smooth transaction and very polite service. Would definitely recommend and book again at the Flint branch
Every one that works at the Flint branch are always cheerful and go above and beyond to get you the holiday that you want ,i cannot fault the staff that work there
Company replied
Emma was great, she helped pull together all the elements of our special fly-cruise Asia-Australia for 2028. She was patient and knowledgeable about the 3rd party company, she ensured they were offer... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
28 Church Street, CH6 5AL, Flint, United Kingdom
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Very helpful with great ideas and always a welcome smile 😃

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
Very knowledgeable about holiday booked. Gave all the information we needed.
Polite and friendly service

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
First of all welcomed by the lovely smiling Rhian.
She was so efficient at her job , and our holiday was all booked, boarding passes downloaded & island taxes complete . Always a pleasure using Hays , for our bookings. We should all do more to support local businesses.

Reply from Hays Travel - Flint
Emma was very efficient, friendly and understood what type of holiday we were looking for. She navigated us through the search and used her knowledge to help us to form a short list.
We are happy with the booking we made and are looking forward to this holiday.
Book a holiday quick and easy no fuss as I wanted very professional

Reply from Hays Travel - Flint
As usual, booked holiday with Rhian. Very helpful and advised which destinations suited our requirements.
Recommended.

Reply from Hays Travel - Flint
I've used this company a few times
Always very helpful and kind
I give them a price I can afford for a holiday and they search Always for a better deal.

Reply from Hays Travel - Flint
Our experience on booking our holiday was very easy and the young trainee epwho dealt with our booking was really lovely along with the lady who was training her. I always use our local hayes travel in flint because I know we will be well looked after and can always rely on them to help if we are ever concerned about things.

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
Emma was extremely helpful and informative, sorted everything out for us and answered all of our questions.

Reply from Hays Travel - Flint
The sales advisor was really helpful and took the time to understand what I needed. She was incredible and definatly deserves a promotion

Reply from Hays Travel - Flint
The young lady Thian who helped us book our holiday was professional & helpful but funny too . Just perfect in dealing with us .

Reply from Hays Travel - Flint
Ashleigh the lady that dealt with the booking of our holiday was very polite knowledgeable and efficient
She answered all our queries with the minimum of fuss .I would also like to point out that we travel a lot with Jet 2 and we have always enjoyed a great relationship with all the staff

Reply from Hays Travel - Flint
Yet again we approached Emma Perez in your Flint branch.
Nothing is too much for her.
She is an absolute delight in every way. Sorted out everything we needed yet again.
If anyone I in any doubt about anything, I sincerely advise you speak to emma perez at Flint branch.
Holiday booked again with her with ease and efficiency and all explained with ease. We can't express more gratitude for Emma's help and guidance and personal delivery of our holidays as a whole. No Matter what, Emma gets and sorts out what you need and want. Brilliant. An absolute diamond.

Reply from Hays Travel - Flint
Great friendly and efficient service
Have booked with Hays travel Flint a few times now and will always be my first stop when booking a holiday

Reply from Hays Travel - Flint
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