We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
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Fantastic knowledge of what I asked for. Very smooth transaction and very polite service. Would definitely recommend and book again at the Flint branch
Every one that works at the Flint branch are always cheerful and go above and beyond to get you the holiday that you want ,i cannot fault the staff that work there
Company replied
The girls in hays travel flint went above and beyond to find a holiday for me. Emma knew exactly what to look for when I explained what I was after. No pressure at all to book. Very thorough and I wil... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28 Church Street, CH6 5AL, Flint, United Kingdom
- 01352 761000
4.9
Excellent
508 reviews
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Always helpful and go through…
Always helpful and go through everything to make sure you're happy. No hesitation when I needed to change the dates amd had to rebook for 3 other people too.
October 15, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Had amazing service from Emma she was…
Had amazing service from Emma she was brilliant
Very knowledgeable and found us the perfect holiday
Thank u Emma xxx
October 18, 2025
Reply from Hays Travel - Flint
Thank you for such lovely feedback! I hope you all have a great holiday x
Reply from Hays Travel - Flint
Thank you
Excellent service from entering the…
Excellent service from entering the shop to leaving with a holiday nothing was too much trouble for Rhian,thank you, ten out or ten 👍
October 16, 2025
Reply from Hays Travel - Flint
Thank you for booking with us
Reply from Hays Travel - Flint
Thank you for lovely feedback, look forward to seeing you in store soon x
The staff were so helpful
The staff were so helpful, I was not rushed in making decisions. Would definitely recommend Hays travel in Flint.
October 7, 2025
Reply from Hays Travel - Flint
Thank you for such lovely feedback
Really friendly helpful staff in flint
Really friendly helpful staff in flint. Recommend them to all our friends.
October 4, 2025
Reply from Hays Travel - Flint
Thank you for lovely feedback
Macey at your Flint branch is…
Macey at your Flint branch is Brilliant. Couldn't do enough for me. Give that girl a rise 👏
September 27, 2025
Reply from Hays Travel - Flint
Thank you for such great feedback
Rhian was very helpful and informative.
October 3, 2025
Reply from Hays Travel - Flint
Thank you for your lovely feedback
Reply from Hays Travel - Flint
Thank you, look forward to seeing you in store soon
Reply from Hays Travel - Flint
Thank you for lovely feedback
Great experience booking my holiday
Great experience booking my holiday. Very helpful lady (Emma) & very knowledgeable.
Emma was honest about certain holidays that she did not feel I would like or enjoy - I appreciated this.
Thank you
September 21, 2025
Reply from Hays Travel - Flint
Thank you for such great feedback, always to help.
Reply from Hays Travel - Flint
Thank you for such lovely feedback
1st time booking with Hays Flint
This was the first occasion I have used Hays Travel, and I was recommended to contact Rhian. From the outset until conclusion Rhian provided exceptional customer service and offered numerous alternatives as our selection as to where we wanted to stay clarified. Rhian double checked everything before finalising the booking and taking payment. I cannot commend her enough and the training you have provided. Many thanks.
September 6, 2025
Reply from Hays Travel - Flint
Thank you for lovely feedback.
Hays does it again
Again, Hays Flint are the Best. Great Service, Reliable, Helpful and Will.do what they can to help any customer. That's why we use them for every holiday. Thanks Hays
September 7, 2025
Reply from Hays Travel - Flint
Thank for being such a loyal customer, see you soon
Wouldn’t go anywhere else
Wouldn’t go anywhere else - the staff are all so helpful and friendly.
They go over and above after you’ve booked with help with check in and parking
September 4, 2025
Reply from Hays Travel - Flint
Thank you for such lovely feedback
Great service, as always!
If we want to book a cruise we always head for Macey in the Flint office! She always listens to what we want, then goes out of her way to make sure that she finds it for us. It always amazes me that she never fails to remember my name. The personal touch makes a huge difference.
September 3, 2025
Reply from Hays Travel - Flint
Thank you for your feedback, its greatly appreciated
Very helpful with great ideas and…
Very helpful with great ideas and always a welcome smile 😃
August 23, 2025
Reply from Hays Travel - Flint
Thank you for your lovely feedback - see you in store soon
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