The young lady that helped us book our next cruise was very helpful and patient. We were there for nearly 2 hours deciding between 2 different cruises but we never felt rushed and she completed the bo... See more
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All staff including Lola who dealt with us were most pleasant and helpful, gave us all the information in detail we needed. Highly recommended.
Company replied
I had 2 fairly complicated requests about 2 trips abroad. Chloe was very helpful in redefining what I needed, then helping me with the bookings, queries and all related questions. This was time consum... See more
Company replied
I have booked with Hays travel several times as I.m now finding online booking for holidays are becoming more daunting . The staff at the Fordingbridge branch have been helpful and listen to our requ... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
58 High Street, SP6 1AX, Fordingbridge, United Kingdom
- 01425 654410
4.9
Excellent
287 reviews
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The young lady that helped us book our…
The young lady that helped us book our next cruise was very helpful and patient. We were there for nearly 2 hours deciding between 2 different cruises but we never felt rushed and she completed the booking taking consideration for all our concerns.
August 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Fordingbridge
Thank you so much for your kind review! It was a pleasure getting this booked for you, and I hope you are looking forward to it! - Lola :)
All staff including Lola who dealt with…
All staff including Lola who dealt with us were most pleasant and helpful, gave us all the information in detail we needed. Highly recommended.
August 13, 2026
Reply from Hays Travel - Fordingbridge
Thank you so much for your kind review! It was a pleasure getting this booked for you, and I hope you are looking forward to it! - Lola :)
Quick and easy to book here
Quick and easy to book a holiday here, even quicker than on line
August 13, 2026
Reply from Hays Travel - Fordingbridge
Thank you for your lovely feedback! It is always a pleasure getting your holidays booked and hope you are looking forward to your upcoming holidays :) - Chloe
Chloe who I deal with is he most…
Chloe who I deal with is he most helpful ,efficient and pleasant person to deal with , nothing is ever too much trouble , overall a very good company to deal with via the Fordingbridge branch
August 13, 2026
Reply from Hays Travel - Fordingbridge
Thank you for your lovely comments. It is always lovely speaking with you and getting your cruises booked. Hope you are both looking forward to them :) - Chloe
Lola made things simple for us she…
Lola made things simple for us she found us what we was looking for.
August 13, 2026
Reply from Hays Travel - Fordingbridge
Thank you so much for your kind review! It was a pleasure getting this booked for you, and I hope you are looking forward to it! - Lola :)
We had a wonderful experience booking…
We had a wonderful experience booking our holiday with hays travel and Lola who went through everything with us was amazing couldn’t be more happier with the overall experience.
August 2, 2026
Reply from Hays Travel - Fordingbridge
Thank you so much for your kind review! It was a pleasure getting this booked for you, and I hope you are looking forward to it! - Lola :)
Staff were very helpful
Staff were very helpful , very polite and super efficient , I would go to them again. Thank you
July 31, 2026
Reply from Hays Travel - Fordingbridge
Thank you so much for your kind review! It was a pleasure getting this booked for you, and I hope you are looking forward to it! - Lola :)
The young lady
The young lady, Lola, was very pleasant to talk to, and extremely helpful, guiding me through the booking, and giving me lots of advise. You must be vry proud of your staff.
July 29, 2026
Reply from Hays Travel - Fordingbridge
Thank you so much for your kind review! It was a pleasure getting this booked for you, and I hope you are looking forward to your upcoming holiday! - Lola :)
Superb help and advice
Lola and Chloe at the Fordingbridge branch have been fantastic in helping us sort our holiday to Thailand. Top class customer service throughout 👍
July 18, 2026
Reply from Hays Travel - Fordingbridge
Thank you so much for your kind review! It was a pleasure getting your holiday sorted for you, and I hope you are looking forward to it! - Lola :)
Excellent advisor
July 23, 2026
Reply from Hays Travel - Fordingbridge
Thank you for your lovely feedback. It is always a pleasure getting your holidays booked for you both :) - Chloe
Always a fantastic service provided by…
Always a fantastic service provided by Chloe and her team in Fordingbridge.
July 19, 2026
Reply from Hays Travel - Fordingbridge
Thank you for your lovely review. It is always lovely booking your holidays for you and hope you are both looking forward to your last minute getaway :) - Chloe
very efficient service
July 12, 2026
Reply from Hays Travel - Fordingbridge
Thank you for your lovely comments. It is always a pleasure getting your cruises booked for you :) - Chloe, Hays Travel Fordingbridge
We knew where and when we wanted to…
We knew where and when we wanted to go..
You explained everything clearly ,managed to get a FREE fast track through security,this was a godsend as we fly at 1630 on a Saturday .
July 11, 2026
Reply from Hays Travel - Fordingbridge
Thank you so much for your kind review! It was a pleasure getting this booked for you, and I hope you are looking forward to your upcoming holiday! - Lola :)
Great as always
I have always found Hays Travel to be very helpful. They make it a very simple process and the staff are always very polite and more than happy to assist with any extras or changes. I dealt with Chloe this time and she sorted everything out very quickly. I would highly recommend them.
July 5, 2026
Reply from Hays Travel - Fordingbridge
Thank you for your lovely review. It was an absolute pleasure getting your holiday booked for you and I do hope you and your friend are both looking forward to your holiday :) - Chloe
Excellent staff & always so helpful &…
Excellent staff & always so helpful & listening to and advising on requirements that you need for your holidays.
July 5, 2026
Reply from Hays Travel - Fordingbridge
Thank you for your lovely feedback! It is always a pleasure seeing you and hope you are both looking forward to your upcoming holiday :) - Chloe
Lola did a great job of arranging my…
Lola did a great job of arranging my holiday for next year, always friendly and smiling
June 18, 2026
Reply from Hays Travel - Fordingbridge
Thank you so much for your kind review! It was pleasure getting your holiday plans sorted for you. I hope you are looking forward to your trip! - Lola :)
Friendly hassle free service
June 12, 2026
Reply from Hays Travel - Fordingbridge
Thank you for your kind comments. It was a pleasure getting your Malta Holiday booked for you and I hope you are both looking forward to it! :) - Chloe
Excellent, reliable service
We needed to book last minute flights and Chloe was absolutely excellent in helping us with digital boarding cards and all of our other requests and choices.
We always return to Hays Travel due to the excellent customer service we have received over the years.
June 5, 2026
Reply from Hays Travel - Fordingbridge
Thank you for your lovely feedback. I am glad I managed to help you and get your flights re-booked for you and hope you are having a lovely time away :) - Chloe
Excellent help with holidays
We have booked 2 holidays this year with Marc at Fordingbridge. The 1st was a slightly complicated one as it was a party of 9 with ages from 3 to 65. The 2nd was for the 2 of us for later in the year. Marc sorted it all out brilliantly, even when we had a problem with 1st holiday, it was dealt with efficiently and promptly. Can't thank him enough.
June 11, 2026
Reply from Hays Travel - Fordingbridge
Thank you for such a kind review! Has been a pleasure helping you as always :)
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