Hays Travel - Fordingbridge Reviews 

282
TrustScore 5 out of 5

4.9

58 High Street, SP6 1AX Fordingbridge, GB


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Rated 5 out of 5 stars

Chloe who I deal with is he most helpful ,efficient and pleasant person to deal with , nothing is ever too much trouble , overall a very good company to deal with via the Fordingbridge branch

Rated 5 out of 5 stars

I had 2 fairly complicated requests about 2 trips abroad. Chloe was very helpful in redefining what I needed, then helping me with the bookings, queries and all related questions. This was time consum... See more

Company replied

Rated 5 out of 5 stars

I have booked with Hays travel several times as I.m now finding online booking for holidays are becoming more daunting . The staff at the Fordingbridge branch have been helpful and listen to our requ... See more

Company replied

Rated 5 out of 5 stars

Telephoned Hayes to enquire about holidaying in a particular hotel in Majorca flying from Bournemouth. The young man I spoke to quickly found a package for the hotel in question. Had confidence in the... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 58 High Street, SP6 1AX, Fordingbridge, United Kingdom

  • 01425 654410

4.9

Excellent

TrustScore 5 out of 5

282 reviews

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4.9

All reviews

(282)

123,271 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful in the shop nothing was…

Very helpful in the shop nothing was too much trouble for them very pleased with the results
Regards Kevin Philpott

September 9, 2025
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Reply from Hays Travel - Fordingbridge

Thank you for the kind words. Always a pleasure helping you out!

Rated 5 out of 5 stars

Marc was great right from the start

Marc was great right from the start. We didn't really know what we wanted but he patiently and expertly advised through all our ideas and finally came up with a great price fro our cruise. Would thoroughly recommend.

August 22, 2025
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Reply from Hays Travel - Fordingbridge

Thank you very much for your kind words and for booking! It was a pleasure and I hope this is the first of many :)

Rated 5 out of 5 stars

Marc was very helpful and understood…

Marc was very helpful and understood exactly what we were looking for so we booked with him straight away.

August 22, 2025
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Reply from Hays Travel - Fordingbridge

Thank you for a lovely review! Always a pleasure when you come in and I look forward to helping with the next one :)

Rated 5 out of 5 stars

Chloe from Fordingbridge Hampshire went…

Chloe from Fordingbridge Hampshire went above and beyond to find my holiday. I have already recommended Chloe to family and friends. Will only use Hays Holiday and Chloe for my future holidays. Which I am planning very soon. I’m looking to book aCaribbean cruise.

August 6, 2025
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Reply from Hays Travel - Fordingbridge

Thank you so much for your very lovely feedback. It was an absolute pleasure getting your holiday booked for you and I hope you are both looking forward to it! I look forward to seeing you again soon to help with any future holiday plans :) - Chloe, Branch Manager, Hays Travel Fordingbridge

Rated 5 out of 5 stars

Hays travel at Fordingbridge

Lola at Fordingbridge Hays branch has been really helpful and efficient. Making sure we have all we want and need from our planned trip to Canada.

August 13, 2025
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Reply from Hays Travel - Fordingbridge

Thank you so much for your kind review! It was a pleasure getting everything sorted for you and I'm glad you have an exciting trip to look forward to now! :) - Lola

Rated 5 out of 5 stars

Marc did everything for us

Marc did everything for us. All done very efficiently

August 5, 2025
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Reply from Hays Travel - Fordingbridge

Thank you for the kind review. Was such a pleasure booking your holiday and hope to do many more

Rated 5 out of 5 stars

Because Chloe and her team know what…

Because Chloe and her team know what they are doing and treat you as though you are a friend. It’s always the same whenever I visit the Agency,

August 10, 2025
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Reply from Hays Travel - Fordingbridge

Thank you so much for your lovely feedback. It is always an absolute pleasure seeing you and getting your Fred Olsen cruises booked for you :) - Chloe, Branch Manager, Hays Travel Fordingbridge

Rated 5 out of 5 stars

Recommended!

This is the second time that I have used Hays in Fordingbridge and I can thoroughly recommend booking with them. Knowledgeable and professional. Thanks

July 31, 2025
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Reply from Hays Travel - Fordingbridge

Thank you so much for your lovely feedback! It is a pleasure getting your cruises booked for you and hope you are looking forward to it :) - Chloe, Branch Manager, Hays Travel Fordingbridge

Rated 5 out of 5 stars

The staff in the Fordingbridge branch…

The staff in the Fordingbridge branch are fantastic. They try really hard to please, treat customers politely and respectfully, go to considerable lengths to meet customers’ requests. They are a credit to Hays.

July 30, 2025
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Reply from Hays Travel - Fordingbridge

Thank you so much for your kind review! I am glad I was able to assist you. We are always happy to help with any questions or queries you may have in the future. - Lola :)

Rated 5 out of 5 stars

How good they are!

As the young lady was very good!

July 12, 2025
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Reply from Hays Travel - Fordingbridge

Thank you for your lovely review! I am glad I was able to assist you and hope you are looking forward to your well deserved holiday :) - Chloe, Hays Travel Fordingbridge

Rated 5 out of 5 stars

Extremely helpful

Knowledgeable, booked exactly what we wanted with no problems at all, and very pleasant to deal with.

July 8, 2025
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Reply from Hays Travel - Fordingbridge

Thank you so much for your lovely feedback! It's always a pleasure getting your holiday booked for you and I do hope you are both looking forward to it :) - Chloe, Hays Travel Fordingbridge

Rated 5 out of 5 stars

Excellent service

Great service, Lola in the Fordingbridge branch helped us with advice on where to go at the time of year we wanted to go, and we ended up booking a country we hadn’t even thought of until she mentioned it. Very knowledge and very friendly, thank you

July 3, 2025
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you so much for your kind review! I'm so glad we have managed to sort something out for you and I hope your looking forward to going away! :)

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