Hays Travel - Fordingbridge Reviews 

282
TrustScore 5 out of 5

4.9

58 High Street, SP6 1AX Fordingbridge, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had 2 fairly complicated requests about 2 trips abroad. Chloe was very helpful in redefining what I needed, then helping me with the bookings, queries and all related questions. This was time consum... See more

Company replied

Rated 5 out of 5 stars

I have booked with Hays travel several times as I.m now finding online booking for holidays are becoming more daunting . The staff at the Fordingbridge branch have been helpful and listen to our requ... See more

Company replied

Rated 5 out of 5 stars

The young lady, Lola, was very pleasant to talk to, and extremely helpful, guiding me through the booking, and giving me lots of advise. You must be vry proud of your staff.

Company replied

Rated 5 out of 5 stars

Telephoned Hayes to enquire about holidaying in a particular hotel in Majorca flying from Bournemouth. The young man I spoke to quickly found a package for the hotel in question. Had confidence in the... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 58 High Street, SP6 1AX, Fordingbridge, United Kingdom

  • 01425 654410

4.9

Excellent

TrustScore 5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(282)

122,875 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Marc is so knowledgeable and…

Marc is so knowledgeable and passionate, always happy to help and advise

March 13, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Such kind words, so glad you are going back :)

Rated 5 out of 5 stars

I always get the very best service and…

I always get the very best service and attention from Chloe Varndell at Fordingbridge branch with a very friendly efficient manner , she took over from Pauline Bartlett that I had previously dealt with until she left who had always been excellent so Chloe had big boosts to fill which she does extremely well

March 1, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you for your lovely feedback. It is always lovely speaking with you and getting your cruises booked :) - Chloe, Hays Travel Fordingbridge

Rated 5 out of 5 stars

Very helpful people

Popped in to get some advice about p.o cruises and ended up booking one. Thank you to chloe for doing everything for me. I would definitely go there again.

March 3, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you for your lovely feedback! It was lovely meeting you and it was a pleasure getting your P&O cruise booked for you :) - Chloe, Hays Travel Fordingbridge

Rated 5 out of 5 stars

Chloe listened to my requirements and…

Chloe listened to my requirements and searched to find exactly what I wanted.

March 3, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you for your kind comments. I am so glad we were able to assist you and hope you are looking forward to your holiday :) - Chloe

Rated 5 out of 5 stars

Very helpful and accommodating in…

Very helpful and accommodating in organising a special holiday for us .

February 18, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you so much for your kind review, it was a pleasure organising this holiday for you and I hope you are looking forward to your upcoming holiday! - Lola :)

Rated 5 out of 5 stars

Kind

Kind, supportive, patient staff

February 21, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you so much for your kind review, it was a pleasure getting something sorted for you and I hope your looking forward to your upcoming holiday! - Lola :)

Rated 5 out of 5 stars

Marc made the whole booking experience…

Marc made the whole booking experience very straightforward, it was a pleasure doing business with Hays Travel.
Please will you arrange sunshine for my holiday

February 19, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you for the lovely review. Was a pleasure meeting you and I will try and put in a word for the weather :)

Rated 5 out of 5 stars

We are always happy with Marc who is…

We are always happy with Marc who is assistant manager at Fordingbridge branch he is very helpful

February 17, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you! Always a pleasure and look forward to many more :)

Rated 5 out of 5 stars

Always extremely helpful

Shelby is always extremely attentive to a clients needs.
She listens carefully to what you say and acts upon it very swiftly.
Always a pleasure dealing with Hays 🙂

February 11, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you so much for you kind comment! It has been a pleasure to deal with your holiday plans. - Shelby :)

Rated 5 out of 5 stars

Amazing, reassuring and great value experience

Shelby made my experience so easy. Ive had nightmares in the past and I feel very reassured at the same time very happy with great value on the holiday!

February 8, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you for your lovely comment! I'm so glad i was able to find you the perfect holiday. - Shelby :)

Rated 5 out of 5 stars

Hays Fordingbridge

Always helpful at Fordingbridge Hays, and they sort everything out for me. Am very happy with the service.

January 29, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you so much for you kind review, it was a pleasure to get everything sorted for you! We hope you are looking forward to your trip! - Lola :)

Rated 5 out of 5 stars

Booking a cruise

Shelby was very friendly, helpful, efficient and thorough :)

January 29, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you so much for you kind comment! It was a pleasure to be able to book your Cruise for you. - Shelby :)

Rated 5 out of 5 stars

Super efficient service by Chloe in…

Super efficient service by Chloe in knowing me from previous bookings & exactly where I like to holiday in Tunisia & all the individual requests I make. And she managed to get the holiday cheaper than last year so I am very happy. Many thanks & a big shout out to Chloe for a job well done.

January 31, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you for your lovely comments! It's always a pleasure getting your holidays booked for you and I am so glad we managed to get your holiday at a great price! :) - Chloe, Hays Travel Fordingbridge

Rated 5 out of 5 stars

Great efficient service

Great efficient service, friendly staff

January 23, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you for your kind comment! It was a pleasure booking your flights for you. - Shelby :)

Rated 5 out of 5 stars

Very friendly and helpfull staff

Very friendly and helpfull staff - gave us plenty of options and took our needs into consideration

January 13, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you for the kind review, it was such a pleasure to sort your holiday :)

Rated 5 out of 5 stars

Such great service from Marc Bryant

Such great service from Marc Bryant. He was so knowledgeable and always so polite and helpful.

January 10, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you for the kind words, such a pleasure to sort your holiday and I look forward to many more:)

Rated 5 out of 5 stars

Service with a smile

Not our first holiday booked through our local branch.We love going in here we have confidence the service will be good and they will meet our needs

January 10, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Always a pleasure to help you guys. We love having you and can't wait for many more :)

Rated 5 out of 5 stars

Ibiza girls trip

Lola was very helpful and polite looking forward to our girls break

January 6, 2026
Hays Travel - Fordingbridge logo

Reply from Hays Travel - Fordingbridge

Thank you so much for you kind review, I hope you have a lovely time when it comes around! - Lola :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look