Lily was friendly, welcoming and professional. She even remembered us from a previous visit to get our currency. Lily organised our holiday and checked at each point to make sure everything was corre... See more
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Would not go anywhere else The whole team of ladies are friendly but more importantly they no what they are talking about , if you just want a wk end away or multi centre they will find what is ava... See more
Company replied
Staff very friendly and welcoming able to sort the holiday we were looking at and checking we could take prams and medical bag on board plane explained everything in depth
Company replied
We have used Hays travel before and have been more than satisfied with the service. Our visit yesterday proved to be the same. At Formby, we were dealt with professionally, with awareness of our needs... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36 Chapel Lane, L37 4DU, Formby, United Kingdom
- 01704779676
4.9
Excellent
524 reviews
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Every member of staff very helpful.
February 27, 2025
Reply from Hays Travel - Formby
Thank You for your kind words! Glad we could be of help!
Professional and friendly
Professional, friendly and really helpful in providing advice and helping me to find the family holiday I was looking for. I went into store and it was so much nicer to do this face to face.
February 25, 2025
Reply from Hays Travel - Formby
Thank You for your kind words! Glad we could be of help!
Choosing a holiday in Jersey
My wife and I found the member of staff who dealt with me very helpful and was well informed. She identified what we were looking for when we looked at the various hotels which offered the amenities we wanted.
February 25, 2025
Reply from Hays Travel - Formby
Thank you so much for your kind words, really appreciated. Glad we were able to find what your looking for!
Excellent
Helpful, knowledgeable, competitive and local.
Jess is experienced and very efficient.
February 27, 2025
Reply from Hays Travel - Formby
Thanks for your amazing review!
Very pleasant and very helpful Jess…
Very pleasant and very helpful Jess could not have done more
February 25, 2025
Reply from Hays Travel - Formby
Thanks for your amazing review!
The travel assistant was really helpful…
The travel assistant was really helpful and took a lot of time to make sure we got the best deal for our money
February 25, 2025
Reply from Hays Travel - Formby
Thank You for your lovely review!
As always excellent service from the…
As always excellent service from the friendly knowledgeable staff at Formby branch of Hays Travel.
I couldn’t book anywhere else !
February 4, 2025
Reply from Hays Travel - Formby
Thank you for your lovely words. Glad we could help!
The staff in Hays Travel are always…
The staff in Hays Travel are always very helpful and nothing is a problem, booking a holiday is made so easy.
February 12, 2025
Reply from Hays Travel - Formby
Thank You for your Kind Words!
The very nice lady was very…
The very nice lady was very professional and made it easy for us to book our holiday. Answered all our questions.
February 16, 2025
Reply from Hays Travel - Formby
Thank You for for your kind words, I am glad you had a good experience!
Thanks Olivia and Erin!
Very happy with Olivia and Erin in Formby. Both were really helpful and managed to save us some money vs the online only competitors.
February 16, 2025
Reply from Hays Travel - Formby
We appreciate your kind words and are glad to hear you had a positive experience!
Courteous and professional staff.
February 13, 2025
Reply from Hays Travel - Formby
Thank you for your kind words
Jess helped us book our holidays ✅️
Jess helped us book are wedding anniversary holiday to Barbados and we were very impressed. Everything went smoothly. We perfer to come to the shop instead of looking online and getting stressed. We have also booked for Poland in March with jess.
January 12, 2025
Reply from Hays Travel - Formby
Thank you for your kind words
Just very helpful and spend time to get…
Just very helpful and spend time to get the right holiday for us .
February 9, 2025
Reply from Hays Travel - Formby
Thank you for your kind words
The booking experience was comfortable…
The booking experience was comfortable thanks to the helpful Liv in the Formby shop.
February 2, 2025
Reply from Hays Travel - Formby
Thank you for your kind words
Reply from Hays Travel - Formby
Thank you for your kind words
Nicola who books all of our holidays is…
Nicola who books all of our holidays is fantastic and nothing is too much trouble for her. Thankyou
February 5, 2025
Reply from Hays Travel - Formby
Thank you for your kind words
Reply from Hays Travel - Formby
Thank you for your kind words
Reply from Hays Travel - Formby
Thank you for your kind words
Great Service
Liv was great and very helpful indeed. She did everything for us and told us everything we need to know.
Thanks again Liv
January 31, 2025
Reply from Hays Travel - Formby
Thank you for your kind words
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