Laura was excellent. When we explained the type of holiday we wanted and dates everything was handled so smoothly and efficiently. She could not have been more helpful and we are grateful and so much... See more
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See what reviewers are saying
We went with a last minute booking a holiday The lasy was able to do everything for us in an instant.. printed our tickets & were set to go would definitely use Hays again .
Called into Hayes Foyleside to book a trip to Malaga with Lucy- she was soo helpful and provided lots of options for us to consider giving us comprehensive details, advice & printouts of quotes for us... See more
The sales team were very helpful and had good knowledge and experience. We usely book online but will be coming in future with Hayes.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Foyleside Centre, Orchard Street, BT48 6XY, Foyleside, United Kingdom
- 028 7187 9730
4.9
Excellent
836 reviews
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Reply from Hays Travel - Foyleside
Hi Michael, Thank you for taking the time to leave us this review, we really appreciate your feedback
Absolutely brilliant experience
Absolutely brilliant experience, Danielle was a delight to deal with in foyleside, she made everything completely stress free, from flights to transport, food and insurance etc everything you could need, I am nervous about travel, and Danielle has made it that I know I will be well looked after, thank you
November 15, 2025
Reply from Hays Travel - Foyleside
Hi Dearbhla, Thank you for taking the time to leave us this review, we really appreciate your feedback
Fantastic so helpful x
November 18, 2025
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us this review, we really appreciate your feedback
Reply from Hays Travel - Foyleside
Hi Denise, Thank you for taking the time to leave us this review, we really appreciate your feedback
Went in to price holiday in…
Went in to price holiday in benidorm,was shown all my options, explained everything,& checked all the different flight times couldn't ask for a better service.
November 13, 2025
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us this review, we really appreciate your feedback
Great service from Danielle in the…
Great service from Danielle in the Foyleside office, very professional, and happy to assist with any questions I had.. highly recommend..
November 5, 2025
Reply from Hays Travel - Foyleside
Hi Claire, Thank you for taking the time to leave us this review, we really appreciate your feedback
The help was very good just would of be…
The help was very good just would of be good for to be able to get the good package on to our holiday instead of having to to pay extra money when we get there something to look into more for your company
November 10, 2025
Reply from Hays Travel - Foyleside
Morning,
Thank you for taking the time to send us a review your feedback is very much appreciated. I have reviewed your booking and the Gold package can only be added on in resort this is the hotelier's discission and something that is beyond our control. We would always like to offer our customers a full package that they would want to book but unfortunately the upgrade is something that is not available for us to offer.
If you would like to discuss it further please do not hesitate to contact me.
Many thanks
Lucy
Hays
Staff very friendly and knowledgeable, managed to help us select our holiday, spent time going through holidays with us
November 8, 2025
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review your feedback is very much appreciated and we are pleased that we found you your perfect holiday.
Many thanks
Lucy
I was in booked a holiday with a lady…
I was in booked a holiday with a lady called Danielle and she was so helpful..def would book again with her...
November 9, 2025
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review your feedback is very much appreciated we are please that we managed to find you your perfect holiday.
Many thanks
Lucy
Very friendly staff who do what they…
Very friendly staff who do what they can to get you the best possible deal
November 1, 2025
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review your feedback is very much appreciated.
Many thank
Lucy
Staff member Danielle was just superb…
Staff member Danielle was just superb with her knowledge and expertise is guiding our final holiday choice.
November 5, 2025
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review your feedback is very much appreciated we are please that we managed to find you your perfect holiday.
Many thanks
Lucy
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review your feedback is very much appreciated.
Many Thanks
Lucy
I made contact threw messenger an the…
I made contact threw messenger an the advice an different options ,including destination I,great customer service
October 24, 2025
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review your feedback is very much appreciated.
Many thanks
Lucy
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review your feedback is very much appreciated.
Many thanks
Lucy
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review your feedback is very much appreciated.
Many thanks
Lucy
Perfect holiday perfection
My experience as always is exceptional the knowledge guidance given with complete understanding kindness of what your holiday should be no worries perfect holiday
Laura is a pleasure to deal with nothing is a problem
She is professional and just lovely
October 24, 2025
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review your feedback is very much appreciated we are please that we managed to find you your perfect holiday.
Many thanks
Lucy
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review your feedback is very much appreciated.
Many thanks
Lucy
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review your feedback is very much appreciated.
Many thanks
Lucy
Great service and could not have done…
Great service and could not have done anymore to help us out.
October 28, 2025
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review your feedback is very much appreciated.
Many thanks
Lucy
Great experience
The adviser we spoke to was lovely, we told her what we were looking for and she looked at all companies for the best deal. Very friendly and patient when looking at different dates etc
October 19, 2025
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review your feedback is very much appreciated we are please that we managed to find you your perfect holiday.
Many thanks
Lucy
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