Laura was excellent. When we explained the type of holiday we wanted and dates everything was handled so smoothly and efficiently. She could not have been more helpful and we are grateful and so much... See more
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We went with a last minute booking a holiday The lasy was able to do everything for us in an instant.. printed our tickets & were set to go would definitely use Hays again .
Called into Hayes Foyleside to book a trip to Malaga with Lucy- she was soo helpful and provided lots of options for us to consider giving us comprehensive details, advice & printouts of quotes for us... See more
The sales team were very helpful and had good knowledge and experience. We usely book online but will be coming in future with Hayes.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Foyleside Centre, Orchard Street, BT48 6XY, Foyleside, United Kingdom
- 028 7187 9730
4.9
Excellent
836 reviews
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The staff of Hays Travel
The staff of Hays Travel, Foyleside centre could not have been more helpful and very patient.
Thank you very much for your help.
I will recommend very strongly your agency !!!!
February 24, 2026
Booking stress gone with Hays travel.
Easy , straightforward experience. Stress of booking a package holiday was taken off me and Caiomhe took care of everything. She was professional and friendly.
February 24, 2026
The staff was very helpful and…
The staff was very helpful and welcoming like always and we always book here
February 23, 2026
I booked holiday with Lucy in hays…
I booked holiday with Lucy in hays foyleside she was absolutely amazing made sure everything was exactly the way we wanted couldn't have been any more attentive will 100% be booking again
February 22, 2026
Danielle was professional when sorting…
Danielle was professional when sorting out our holiday. Nothing was too much bother. We booked quite quickly and all waS explained to us.
February 20, 2026
Great service and help
February 13, 2026
Listening to customer needs
Listening to customer needs, especially sensitive information about disabilities. Looking at various options. Mannered and professional
February 14, 2026
The travel agent was very helpful
The travel agent was very helpful, advise us first time cruisers and keeping us right. Thank you
February 14, 2026
I have been bookHayes for…
I have been booking with Hayes for years the staff know what I what I just phone with dates and they send me to the best holidays . I trust my holidays to them they give best advice they look after me like I’m their favourite family member. I would highly recommend Laura and team to anyone.
February 15, 2026
Good days experience
Staff friendly and inviting
Couldn't do enough for us especially the young girl that took my booking
She went out of her way to accommodate me even though the store very busy
February 13, 2026
Lovely helpful staff member Danielle, listened to our requests and was so helpful.
Lovely helpful staff member.
February 9, 2026
Hayes Foyleside Team
We booked our holiday last year with Laura and it was fantastic, this year we went back and a gentleman helped us (I didn’t catch his name, our apologies!) again fantastic service. Great recommendations on the area, found a beautiful hotel for this year again. We are very indecisive and took a bit longer to decide and not once we were pressured to make a choice. The customer service is wonderful, the staff remember you and your preferences even a year later!
February 1, 2026
knew exactly what I wanted and where…
I knew exactly what I wanted and where I wanted to go, the assistant had it all sorted quickly and efficiently. No time wasting while on lunch break, whilst still giving me ideas and options for next year or another short break.
February 5, 2026
Excellent
Excellent, highly recommended. I will definitely be back. Caoimhe was very friendly and efficient in sorting our break away.
February 6, 2026
Lucy…
Our experience twice was brilliant.Lucy gave us all her attention and professionalism when we came in on two occasions.She was very helpful and nothing was a problem to her
January 31, 2026
Pleasant and helpful staff…
Pleasant and helpful staff member.Nothing seemed to be any bother and good advice .
February 4, 2026
Plenty of information quick and easy…
Plenty of information quick and easy booking ,staff are welcome and good.
February 1, 2026
We got the holiday we wanted on the…
We got the holiday we wanted on the dates we wanted with good flight times and were sorted in 25 minutes in the shop,just the way I like it,well done to the staff member who sorted the holiday for us,thank you.
February 1, 2026
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