Very friendly took her time to find us the best deal offered lots of good advice felt we were not rushed a very good experience thank you Danielle xxx
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See what reviewers are saying
We wanted what we thought was a complicated holiday - Natasha was superb! She understood that it all hinged around one element and that we could be flexible. The flights, transfers, hotels, train all... See more
Company replied
I really want to say this lady’s name was Natasha… I really hope it is. I didn’t book my holiday through Hays travel, but I called them with a problem I’d had with my booking. She was honestly so help... See more
Company replied
This was a group booking for 12 people with specific requests. Natasha at the Garforth branch was fantastic. She was so patient and had excellent customer service skills.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
39 Main Street, LS25 1DS, Garforth, United Kingdom
- 01138275429
4.9
Excellent
546 reviews
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Very helpful
April 29, 2026
Reply from Hays Travel - Garforth
Thank you very much George. It was a pleasure to help you. :)
Very helpfull and knowledgeable staff
Very helpfull and knowledgeable staff. Very polite and nothing was too much.
April 23, 2026
Reply from Hays Travel - Garforth
Thank you for your lovely review, it's always a pleasure to assist you with your lovely holidays. Thanks Danielle
Trip to poland
Had expert advise about our trip from a staff member who had recently been. A well friendly staff team, nothing seemed like too much trouble. A relaxed enjoyable atmosphere.
April 15, 2026
Reply from Hays Travel - Garforth
We appreciate you sharing your experience! We're happy to hear that our team's expertise and friendly service made your trip planning enjoyable and relaxed :) thank you :)
Professional and understanding people…
Professional and understanding people who have tried to match our exact needs, thanks.
Rhianna, Maddie and Danielle have been great throughout the visits and bookings we have made.
They were listening, flexible and proactive in how they responded.
April 12, 2026
Reply from Hays Travel - Garforth
Thank you, for your lovely response. Was a pleasure to help you guys get your trips booked! Thanks, Rhianna, Maddie and Danielle:)
Emma is fabulous
Emma is fabulous. Me and zara my daughter felt like our holiday had started a month earlier than expected. She and her shadow were awesome and everything was explained to us. All so easy ❤️
April 10, 2026
Reply from Hays Travel - Garforth
Thank you for your lovely response, was a pleasure to help you guys:) Thanks, Emma
Reply from Hays Travel - Garforth
Thank you very much for your kind review. It was lovely to see you again and to help arrange another wonderful holiday for you. I’m sure you’re all going to have a fantastic time.
Kind regards,
Natasha
Very good advice & service
Very good advice & service. Staff very helpful in helping you find what you're looking for & sorting everything out. Thanks Hays Travel Garforth. Highly recommend & will definitely be using again.
March 31, 2026
Reply from Hays Travel - Garforth
Thank you for your lovely response, always a pleasure. Thanks, Danielle
Visionary Leaders
The staff at your Garforth branch work really hard and try very hard to get you a magical holiday that is just suitable for you and your needs.
They are very warm friendly and make you feel like part of their team.
March 22, 2026
Reply from Hays Travel - Garforth
Thank you for your lovely feedback, always a pleasure. Thanks again, Danielle
Reply from Hays Travel - Garforth
Thank you for your lovely feedback, it was my pleasure to assist you. I hope you have a FAB time. Thanks Natasha
Reply from Hays Travel - Garforth
We're glad you enjoyed your experience with us. Thank you for your positive feedback regarding our service; we appreciate it. Thank you - Hays Garforth :)
Excellent service
Such a helpful advisor. Got us just the holiday we wanted. Lovely polite and helpful young lady. We told her our requirements and she kindly got it sorted for us. Even phoned to keep us updated re our accessibility needs and to inform they were all set up.. Thank you Maddie.
March 22, 2026
Reply from Hays Travel - Garforth
Thank you for your lovely response was a pleasure to book you guys. Thanks again, Maddie
Great friendly service
Great friendly service. The team listen to understand what you want from a holiday and what is important to you. Then work quickly and efficiently to find the experience that delivers all your requirements.
March 19, 2026
Reply from Hays Travel - Garforth
Thank you so much for your lovely feedback. We’re really pleased to hear you received great, friendly service from the team. Understanding what matters most to you is always our priority, and it’s wonderful to know we were able to find a holiday experience that matched all your requirements.
If there’s ever anything more we can do to help with your future travel plans, we’re always here. Thanks Natasha
Excellent Service
Emma spent a lot of time with us to ensure that we got the holiday we wanted. She listened carefully to what we were saying and communicated well when explaining what she was doing.
March 14, 2026
Reply from Hays Travel - Garforth
Thank you so much for your lovely review Yvonne. I'm so pleased you had a positive experience with myself, it was a pleasure doing this booking for you :) Emma
The staff where so lovely & extremely…
The staff where so lovely & extremely helpful. Finding an amazing deal. Helping download & talk us through the apps for both the holiday & Disney. They could answer all questions & looked into different options to make things work for our family. Thank you so much.
March 13, 2026
Reply from Hays Travel - Garforth
We're so happy to hear that our team was lovely and extremely helpful. It's great to know that we found an amazing deal and assisted with the apps, answering all your questions and exploring options for your family. Thank you so much for your kind words!
Joy to book your holiday
All staff very friendly and happy to help you with your holiday bookings in depth
March 12, 2026
Reply from Hays Travel - Garforth
I am happy to hear that I was friendly and helpful with your holiday bookings. Thank you for your positive feedback! :)
I could not have had a better service…
I could not have had a better service anywbere else
March 7, 2026
Reply from Hays Travel - Garforth
Thank you Aruna for your kind words, I'm glad I could get this sorted for you and hope you have a wonderful trip :) Emma
Danielle & Madeline were so helpful &…
Danielle & Madeline were so helpful & patient. We normally book our self’s but the service was excellent & got us a good deal, thank you
March 5, 2026
Reply from Hays Travel - Garforth
We appreciate you taking the time to leave us such a kind review. We're so happy to hear that our service was helpful and patient and got you a good deal.
Thank you for coming to see us. Dani & Maddie
Reply from Hays Travel - Garforth
I really appreciate your kind words! I'm so glad you found our service lovely and friendly. Thank you for booking with us! Thanks, Garforth Hays Travel :)
Reply from Hays Travel - Garforth
We appreciate your kind words! It's wonderful to know that our service gave you peace of mind through friendly and helpful assistance.
garforth, Hays Travel
Reply from Hays Travel - Garforth
Thank you for taking the time to leave me a review. It was my pleasure to help you book, thank you again for booking with me. I'm sure you are going to have an amazing time. Thanks Natasha
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