Sophie made it so easy to book our holiday. She was so helpful, informative, and friendly. She kept us informed with emails and texts throughout the process. We would definitely recommend her and Hay... See more
Company replied
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Sophie made it so easy to book our holiday. She was so helpful, informative, and friendly. She kept us informed with emails and texts throughout the process. We would definitely recommend her and Hay... See more
Company replied
We always receive first class service from Hays Girvan. They are a 1st class team, in this case we cannot praise Sophie enough. She is very likeable, friendly, professional and so knowledgeable. S... See more
Company replied
Sophie helped us book our holiday to Japan and she was so helpful. I had messaged in advance to make an appointment and when I arrived she had already done so much preparation to help meet our require... See more
Company replied
Hays travel agents in girvan are the best in Britain. So understandable of what we require on a holiday. We just pop in and everything is taken care of.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
47 Dalrymple Street, KA26 9BS, Girvan, United Kingdom
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Very helpful in finding us a holiday first class service

Reply from Hays Travel - Girvan
As always very helpful,Sophie got us all booked up stress free .

Reply from Hays Travel - Girvan
Sophie was extremely helpful and professional. As an older person she made me feel I could trust her judgment. I also feel I can contact her at anytime with any questions. This is my first time with Hays and I will certainly be using them again

Reply from Hays Travel - Girvan
great staff at girvan very efficient nothing a problem to them very pleasant
lesley

Reply from Hays Travel - Girvan
Very unhappy. We were not aware that you were going to take thee full cost of our Jersey holiday at this stage . Is that the procedure noways. If that is the case we need to cancel and think again. Our funds should be returned immediately. Iain and Nancy Brown. 01655 332 157
Great experience booking staff member very pleasant and helpful. A very welcoming atmosphere in the shop.

Reply from Hays Travel - Girvan

Reply from Hays Travel - Girvan
This is our 3rd cruise we have booked with Hays . Very good customer service , great advice and help to find the right holiday at the right price . We will defo book again . The team are all brilliant in Girvan .

Reply from Hays Travel - Girvan
Calum was very professional and has a great knowledge of the countries we want to visit.
Nothing was a problem for him.

Reply from Hays Travel - Girvan
Nothing is too much trouble for for the staff in this location ! Especially Calum they are extremely, knowledgeable, and helpful , and always got a smile on there faces 😀 they are a amazing crew ! So glad I found this location .

Reply from Hays Travel - Girvan
Excellent service. Lorna was very efficient and had our holiday booked in no time. Superb communication and a very welcoming and friendly environment. Throughout our booking, everything was explained and double checked. Would not hesitate to use again for future holidays.

Reply from Hays Travel - Girvan
I called Hays Girvan and spoke with Sophie Hearton. I knew the cruise I wanted but required a bit more information on room/balcony size, insurance & flights/coach to Southampton. Sophie looked into my queries and emailed me with relevant information on each. Sophie has been excellent to deal with as she was friendly, efficient and informative. I would recommend her to anyone wishing to book a holiday via Hays, Girvan.

Reply from Hays Travel - Girvan
Czllum went the extra mile to make sure I got the holiday I was looking for.

Reply from Hays Travel - Girvan

Reply from Hays Travel - Girvan
Expert knowledge from Lorna of the exact type of holiday I was looking for. She had all the answers to my many questions.

Reply from Hays Travel - Girvan
Calum was so knowledgeable about cruising, provided us with options based on our likes/ dislikes and helped us through the process to choose a cruise that would suit. We now can't wait for our holiday.

Reply from Hays Travel - Girvan
Great helpful staff always going out their way to make your holiday special

Reply from Hays Travel - Girvan
I have used Hays Travel Girvan for all my important family trips and this as always has been a great experience. The ladies are so lovely and really helpful and accommodated all our needs x
So Amazing!!!!

Reply from Hays Travel - Girvan
Lorna was very professional, friendly and extremely helpful.

Reply from Hays Travel - Girvan
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