Hays Travel - Girvan Reviews 

473
TrustScore 5 out of 5

4.9

47 Dalrymple Street, KA26 9BS Girvan, GB


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Rated 5 out of 5 stars

Sophie made it so easy to book our holiday. She was so helpful, informative, and friendly. She kept us informed with emails and texts throughout the process. We would definitely recommend her and Hay... See more

Company replied

Rated 5 out of 5 stars

We always receive first class service from Hays Girvan. They are a 1st class team, in this case we cannot praise Sophie enough. She is very likeable, friendly, professional and so knowledgeable. S... See more

Company replied

Rated 5 out of 5 stars

Sophie helped us book our holiday to Japan and she was so helpful. I had messaged in advance to make an appointment and when I arrived she had already done so much preparation to help meet our require... See more

Company replied

Rated 5 out of 5 stars

Hays travel agents in girvan are the best in Britain. So understandable of what we require on a holiday. We just pop in and everything is taken care of.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 47 Dalrymple Street, KA26 9BS, Girvan, United Kingdom

  • 01465476010

4.9

Excellent

TrustScore 5 out of 5

473 reviews

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4.9

All reviews

(473)

125,952 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Once again Callum at hays travel Girvan…

Once again Callum at hays travel Girvan has excelled himself we are not the easiest of people to accommodate but Callum has us all sorted again thank you x

March 1, 2026
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Reply from Hays Travel - Girvan

Thanks so much for the lovely review and support, exciting times ahead to look forward too. Calum :)

Rated 5 out of 5 stars

Excellent experience

We were welcomed as soon as we entered. Very helpful with what we were looking for and very knowledgeable.

February 27, 2026
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Reply from Hays Travel - Girvan

thank you Elizabeth for booking leaving a lovely review.

Rated 5 out of 5 stars

Choosing our next holiday

As always the staff are really helpful and friendly. Listen well to what you are thinking of in terms of your next holiday and provide good possibilities. After lots of emails back and forth we managed to get the right holiday for us. So now just counting down the days till we travel. Special thanks to Callum who helped us make the right choices your patience and support to get us the right holiday within our budget was fantastic.

February 25, 2026
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Reply from Hays Travel - Girvan

Thanks so much for the lovely review, it's been my pleasure and the holiday of a lifetime awaits! :) Calum

Rated 5 out of 5 stars

Friendly

Friendly, very helpful advice. We were given several different options in and around the area we were interested in and have now booked our holiday. Would highly recommend-we are very happy.

February 18, 2026
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Reply from Hays Travel - Girvan

Thanks so much for the lovely review, really appreciate it. Lorna :)

Rated 5 out of 5 stars

Sophie was so great with helping us…

Sophie was so great with helping us book our 1st holiday took the time to go through different options and explain everything to us amd not rush us into a decision she answered all questions we had even the silly ones. it was a great help definitely made the right decision booking with hays travel

February 12, 2026
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Reply from Hays Travel - Girvan

Hello Louise,

Thanks so much for the lovely review! It is very appreciated, always here to help-Sophie🙂

Rated 5 out of 5 stars

I always get a great experience and…

I always get a great experience and looked after. Calum always goes out his way to help

February 11, 2026
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Reply from Hays Travel - Girvan

Thank you for booking again Allan and leaving a lovely review - Lorna

Rated 5 out of 5 stars

First class

Calum was excellent .He went above & beyond .Certainly won't hesitate to going back to book more holiday's in the future .

February 3, 2026
Hays Travel - Girvan logo

Reply from Hays Travel - Girvan

Hello Sharon!
Thanks very much for booking with me and for your kind review. We look forward to helping you book future holidays-Calum

Rated 5 out of 5 stars

Everyone was very helpful and…

Everyone was very helpful and considerate. I wasn't rushed into anything as they were very patient. Would book again.

February 1, 2026
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Reply from Hays Travel - Girvan

Thank you for leaving the review Liz and for booking. Lorna

Rated 5 out of 5 stars

Great Hayes Staff

Very helpful knowledgeable staff. Very good experience. Staff very friendly

January 27, 2026
Hays Travel - Girvan logo

Reply from Hays Travel - Girvan

Thanks so much for the lovely review, really appreciate it. Thanks Sophie :)

Rated 5 out of 5 stars

Always book with Callum and always…

Always book with Callum and always receive great service, very helpful and knowledgeable

January 27, 2026
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Reply from Hays Travel - Girvan

Thank you Gillian for booking with Calum and leaving such a lovely review. - Lorna

Rated 5 out of 5 stars

Knowledge.

Staff member was very helpful and knowledgeable.

January 22, 2026
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Reply from Hays Travel - Girvan

Thank you for your lovely review Kenny :)

Rated 5 out of 5 stars

They know exactly what I am looking…

They know exactly what I am looking for. Always search for the best deals and family locations. Nothing is a bother. Very easily contactable to chat to about options. Take both the adults & children into consideration when looking for hotels etc.

January 14, 2026
Hays Travel - Girvan logo

Reply from Hays Travel - Girvan

Thanks so much for the lovely review. Really appreciate it. Happy holidays. Calum :)

Rated 5 out of 5 stars

FIRST CLASS SUPPORT AND SERVICE

I found all my interactions with them first class. Calum has looked after me throughout and has provided first class advice and service. I went to Calum based on a personal recommendation.

January 21, 2026
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Reply from Hays Travel - Girvan

Thank you for your great review Liam :)

Rated 5 out of 5 stars

Friendly

Friendly, very helpful

January 18, 2026
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Reply from Hays Travel - Girvan

Thank you for your review :)

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