Sophie made it so easy to book our holiday. She was so helpful, informative, and friendly. She kept us informed with emails and texts throughout the process. We would definitely recommend her and Hay... See more
Company replied
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Sophie made it so easy to book our holiday. She was so helpful, informative, and friendly. She kept us informed with emails and texts throughout the process. We would definitely recommend her and Hay... See more
Company replied
We always receive first class service from Hays Girvan. They are a 1st class team, in this case we cannot praise Sophie enough. She is very likeable, friendly, professional and so knowledgeable. S... See more
Company replied
Sophie helped us book our holiday to Japan and she was so helpful. I had messaged in advance to make an appointment and when I arrived she had already done so much preparation to help meet our require... See more
Company replied
Hays travel agents in girvan are the best in Britain. So understandable of what we require on a holiday. We just pop in and everything is taken care of.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
47 Dalrymple Street, KA26 9BS, Girvan, United Kingdom
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Reply from Hays Travel - Girvan

Reply from Hays Travel - Girvan
Calum is an asset to your company, first class service, patient and so helpful at organising our large family holiday, as he has done many times before… Thank you

Reply from Hays Travel - Girvan
only had to say the holiday i was considering and the very helpful staff reacted with expertise and knowledge of what I was asking of them and the holiday was booked 20 minutes later

Reply from Hays Travel - Girvan
They were very helpful Made me feel at ease as it has been a very long time since I have been abroad

Reply from Hays Travel - Girvan
Just booked a holiday for me n my son n friend and wee boy to club mac mailed Sophie on messenger and got back to me straight away and then called me and holiday all booked in 15 mins great service so helpful and explaining everything to me defo be booking again through Sophie so helpful as am not great with technology ither so thank you again can’t wait to go now

Reply from Hays Travel - Girvan
Calum went to a lot of trouble for us.
We weren’t sure what we wanted. He was sending us different cruises to consider. This went on for the the whole morning. We made a decision about 2:00.
I have never booked my own cruise. This took all the stress out of it.
Calum was truly a god send.

Reply from Hays Travel - Girvan
hand no clue what i was going in too look at or do but i was supported the whole way by sophie can’t wait to get away on holiday

Reply from Hays Travel - Girvan
Good service happy atmosphere and staff are great, I would happily recommend hays travel to friends

Reply from Hays Travel - Girvan

Reply from Hays Travel - Girvan
Easy booking, Our staff member Calum in the Girvan branch was great,Helping our family choose the best and correct holiday for us, all booked up for June 2026, Can’t wait, Would highly recommend to anyone looking to book a holiday!

Reply from Hays Travel - Girvan
Callum’s knowledge and patience really helped me book the cruise that I wanted. He took time to explain more about the cruise line and benefits I would receive on board. He is always polite and considerate of individual requirements, a great ambassador for Hays.

Reply from Hays Travel - Girvan
I Always receive a an exceptional service from Callum Dewar.

Reply from Hays Travel - Girvan
Excellent customer service from Calum. He couldn't have been more helpful. Thanks again

Reply from Hays Travel - Girvan
Warm and welcoming and the agents always work hard to get the best deals and most workable, flights for us. They also offer extra help with doing check ins for clients.

Reply from Hays Travel - Girvan
Josh was very helpful and informative as to price range and dates

Reply from Hays Travel - Girvan
They were very polite and approachable. They found me a holiday to fit my needs. The service was very good.

Reply from Hays Travel - Girvan
Friendly reception, Good practical advice delivered in a pleasant manner

Reply from Hays Travel - Girvan
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