Hays Travel - Girvan Reviews 

473
TrustScore 5 out of 5

4.9

47 Dalrymple Street, KA26 9BS Girvan, GB


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Rated 5 out of 5 stars

Sophie made it so easy to book our holiday. She was so helpful, informative, and friendly. She kept us informed with emails and texts throughout the process. We would definitely recommend her and Hay... See more

Company replied

Rated 5 out of 5 stars

We always receive first class service from Hays Girvan. They are a 1st class team, in this case we cannot praise Sophie enough. She is very likeable, friendly, professional and so knowledgeable. S... See more

Company replied

Rated 5 out of 5 stars

Sophie helped us book our holiday to Japan and she was so helpful. I had messaged in advance to make an appointment and when I arrived she had already done so much preparation to help meet our require... See more

Company replied

Rated 5 out of 5 stars

Hays travel agents in girvan are the best in Britain. So understandable of what we require on a holiday. We just pop in and everything is taken care of.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 47 Dalrymple Street, KA26 9BS, Girvan, United Kingdom

  • 01465476010

4.9

Excellent

TrustScore 5 out of 5

473 reviews

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4.9

All reviews

(473)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars

Hays very proffesional

The ladies were very professional serving us and knowledgeable about the holiday resorts. They also took time getting us the best deal.

November 1, 2025
Hays Travel - Girvan logo

Reply from Hays Travel - Girvan

Hello Frank, thanks very much for booking with us and for the lovely review-Sophie🙂

Rated 5 out of 5 stars

Holiday flights

Lorna who was dealing with our needs, was fantastic. She really did go above and beyond to make sure we were able to have exactly what we were wanting. Lorna spent a long time in talking to use about our different options.and explained everything to us in detail. We are very pleased to have used Hays for our travel needs and will use again for future trips.

October 31, 2025
Hays Travel - Girvan logo

Reply from Hays Travel - Girvan

Thank you Sharon, pleased to be able to help you.

Rated 5 out of 5 stars

Hays Travels Girvan

We have booked holidays for years at Hays in Girvan.All the staff are very friendly and helpful always trying to find the best holiday deal and price to suit your budget and requirements.
A special mention to Callum who has for the past few years did the ground work for our holidays.

October 28, 2025
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Reply from Hays Travel - Girvan

Thanks so much for the lovely review and support, we really do appreciate it. Calum :)

Rated 5 out of 5 stars

Cruise 5yrs later

Calum was extremely helpful with my booking and he has gone above and beyond to help me …. He was able to track down my deposit voucher from 5yrs ago which I’m sure wasn’t easy ….. I’ve always booked with my local branch and have always been delighted with them

October 28, 2025
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Reply from Hays Travel - Girvan

Thanks so much Irene, really appreciate you booking with us as your local branch. Happy sailing. Calum :)

Rated 5 out of 5 stars

Booked through Sophie from the Girvan…

Booked through Sophie from the Girvan Branch. Very helpful and thorough with all the requirements we requested as we are going as a big group. Everything from start to finish was smooth and nothing was a bother to Sophie. Definitely recommend Hays Travel to any future clients

October 23, 2025
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Reply from Hays Travel - Girvan

Thanks so much for your lovely review, and for booking with me!-Sophie🙂

Rated 5 out of 5 stars

Cruise booking

Booked our cruise with Lorna yesterday and she made the whole process very easy

October 11, 2025
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Reply from Hays Travel - Girvan

Thank you for booking wiht me, very much appreciated and for leaving this review.

Rated 5 out of 5 stars

Always friendly and helpful know…

Always friendly and helpful know exactly what I’m looking for and go above and beyond to find holiday

October 5, 2025
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Reply from Hays Travel - Girvan

Thank you for booking again and for giving the lovely review, always great to see you in the shop and chat.

Rated 5 out of 5 stars

A shining example of professionalism.

Lorna, the manager at Girvan office, has been an incredible person. She has been supportive and kind whilst rearranging my holiday bookings. I am extremely grateful to her.

October 4, 2025
Hays Travel - Girvan logo

Reply from Hays Travel - Girvan

Ladan, thank you for leaving this lovely review, I am so happy that we have managed to plan your new adventure with something to look forward to.

Rated 5 out of 5 stars

Our experience was excellent from the…

Our experience was excellent from the moment we walked into the shop. We were greeted with a warm welcome and the staff listened to what we were looking for and then went on to find us several holiday destinations to choose from even recommending some hotels they have been at.

October 4, 2025
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Reply from Hays Travel - Girvan

Thank you for booking Rosina, and for leaving the lovely review.

Rated 5 out of 5 stars

Always a warm welcome

When you walk in the door you are greeted with lovely smiling faces and lovely relaxed atmosphere, Josh set up my holiday insurance and €€ very quickly and efficiently,

October 2, 2025
Hays Travel - Girvan logo

Reply from Hays Travel - Girvan

Hello Sandi, thanks very much for your lovely review we will pass on your feedback to Josh!-Sophie🙂

Rated 5 out of 5 stars

Calum was most helpful

Calum was most helpful , searching hotels and best deals for us

September 27, 2025
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Reply from Hays Travel - Girvan

Thanks Louise for your lovely review, it was my pleasure. Thanks Calum :)

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff while booking holiday and afterwards checking if we needed any more help

September 10, 2025
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Reply from Hays Travel - Girvan

Thanks so much for the lovely review, we really do appreciate it. Thanks Calum :)

Rated 5 out of 5 stars

5 🌟Team at Girvan easy to book with the team at…

Very easy to book with the team at Girvan, they can’t do enough to help. I went in with a holiday I had seen on line and Calum matched it but was then able to save us money by moving the date slightly. Great service and very nice pleasant staff 5 🌟 experience.

September 14, 2025
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Reply from Hays Travel - Girvan

Thanks so much for the lovely review. Really appreciate it. Calum :)

Rated 5 out of 5 stars

On our first time cruise booking Calum…

On our first time cruise booking Calum made it so easy and explained everything and asked what we wanted out of a cruise and tailored it to us

September 19, 2025
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Reply from Hays Travel - Girvan

Thanks so much for booking and for the lovely review. Happy Sailing :) Thanks again Calum

Rated 5 out of 5 stars

Sophie & Calumm catered for all our…

Sophie & Calumm catered for all our requirements, booking the holiday to Benidorm & good info for a cruise next year.

September 19, 2025
Hays Travel - Girvan logo

Reply from Hays Travel - Girvan

Thanks for the lovely review and for booking with us. Calum :)

Rated 5 out of 5 stars

Excellent customer service

We had already booked a cruise for 2026 with Calum in the shop earlier this year and he gave us excellent service. I phoned Calum and said I would like to book a cruise for 2027. I asked if we had to come in to the shop or could I book over the phone as we live 30 miles from Girvan. He said we could book over the phone. Calum had all our details from the previous booking and just needed our deposit to secure the booking. He was very efficient in dealing with our request and all the details were confirmed by email within an hour.

September 16, 2025
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Reply from Hays Travel - Girvan

Thank you so much for the great review Stuart, we really appreciate it!

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