Very helpful and pleasant staff. Worked hard to work with my itinerary which was complicated. Answered all my questions with accuracy. Process for me was easy and enjoyable.
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See what reviewers are saying
I was with Karen in Glengormley branch for travel insurance and to enquire about exchange rates. Lovely to chat too, advice given, worked though the process and documents. Would always recommend th... See more
Company replied
From the moment we sat down we were made to feel welcome the girls even offered us a cup of of tea , the girl was called Julie Cardwell and was very friendly and helpful at no time did we feel rushed... See more
Company replied
As always Hays travel in Glengormley made booking a holiday easy & stress free, I told Carly what I wanted and she came back with a few options and the prices. Staff are always pleasant and give great... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8 Ballyclare Road, BT36 5EX, Glengormley, United Kingdom
- 02892290219
4.9
Excellent
609 reviews
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Dealt with Jenna in Glenglormley- she was a great help!
Had been dealing with Jenna over the past week, she was great and worked with me to get a date that suited- even though I was terrible at replying to my emails!
Really looking forward to the trip now.
July 30, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Great Service and knowledge
Saffron was very friendly and professional and she sorted out our holiday quickly and without fuss. We will be back.
July 26, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Very pleased with my experience with…
Very pleased with my experience with you.lovely staff in Ballyclare rd.Branch.Friendly and very informative when we booked our cruise.I have been there several times and spoke to Jenna and Karen both very helpful.
July 25, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Excellent service
Excellent service, support and advice. Julie had a lovely, warm and friendly demeanour and was really helpful.
I’ve used this store numerous times over many years and I would highly recommend them for perfecting your holiday.
July 19, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Saffron was great !
Saffron was very attentive and give us a lot of her time. Couldnt be happier.
July 18, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Lovely helpful staff
July 2, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Karen
Karen, the consultant, was so knowledgeable about all areas we were considering. She spent a lot of time with us to insure we got a good deal and somewhere that would suit our needs.
July 6, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Trying to keep communication with…
Trying to keep communication with Northern Ireland from the south was difficult but Karen was persistent and we got there in the end
July 2, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Very friendly and efficient service
July 5, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Fantastic customer service from Karen…
Fantastic customer service from Karen in Glengormley branch had everything sorted for us within half an hour x
June 25, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Informative and friendly staff
Informative and friendly staff. Familiar and trusted staff we know from the past. Guided us through the booking very well.
June 22, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
My experience was excellent as usual
My experience was excellent as usual. That is why I return to book all my holidays
June 29, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Yes it was very good all done very…easy and friendly
Yes it was very good all done very quickly
June 26, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Friendly and very knowledgeable staff
Friendly and very knowledgeable staff, Karen was very patient and ensured that the cruise we wanted was booked perfectly.
June 24, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
They were very friendly and anything we…
They were very friendly and anything we asked for was looked into with our interests at heart
June 17, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Helpful advice
Jenna was very helpful and explained all about different cruises and got us all sorted for hol in Sept + next Mar
June 18, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Amazing service at all times
June 5, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
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