Very helpful and pleasant staff. Worked hard to work with my itinerary which was complicated. Answered all my questions with accuracy. Process for me was easy and enjoyable.
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I was with Karen in Glengormley branch for travel insurance and to enquire about exchange rates. Lovely to chat too, advice given, worked though the process and documents. Would always recommend th... See more
Company replied
From the moment we sat down we were made to feel welcome the girls even offered us a cup of of tea , the girl was called Julie Cardwell and was very friendly and helpful at no time did we feel rushed... See more
Company replied
As always Hays travel in Glengormley made booking a holiday easy & stress free, I told Carly what I wanted and she came back with a few options and the prices. Staff are always pleasant and give great... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8 Ballyclare Road, BT36 5EX, Glengormley, United Kingdom
- 02892290219
4.9
Excellent
609 reviews
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Staff friendly and efficient
January 10, 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
The staff were very polite and helpful
The staff were very polite and helpful. They did what you asked and responded very quickly.
January 16, 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
The ladies were very helpful and hand…
The ladies were very helpful and hand me sorted and booked with exactly what I was looking for in no time.
January 14, 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
The way we were treated by Julie.She…
The way we were treated by Julie.She asked us where we had been on holiday and what type of hotels we liked to get an idea of what to show us.She showed us two hotels which she thought might be suitable for us to think about.We chose one of them and booked our holiday.We were very impressed.
January 10, 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Julie
Glengormley branch.
Julie in the Glengormley branch helped me book my holiday. Julie was extremely helpful, and professional.
January 11, 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Julie
Fantastic customer service every time I…
Fantastic customer service every time I visit the store
Jenna and her team are so helpful
January 11, 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Jenny was very helpful in helping us…
Jenny was very helpful in helping us with choosing our holiday
January 9, 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Julie
Karen always goes the extra mile for us.All the staff make the whole experience enjoyable
Karen always goes the extra mile for us.
January 6, 2026
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Thank you
Had a voucher which was about to expire, staff very helpful in helping me find flights to suit.
December 18, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Friendly and professional
Friendly and professional. Very keen to give us what we wanted, listened and helped greatly. Good luck with your aprentership carley you will do great !
December 16, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Jenna was so helpful and pleasant and…
Jenna was so helpful and pleasant and would have done anything for me. She found me a lovely found me a lovely holiday for me and my daughter.
December 21, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Excellent customer service
December 21, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Great service from Saffron and Jenna in…
Great service from Saffron and Jenna in the Glengormley office! Nothing is too much trouble. Service with a smile 😃
December 6, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Jenna goes that extra mile as do ger…
Jenna goes that extra mile as do ger staff to help you seamlessly book your holiday. Fabulous store in Glengormley I would not go anywhere else!
December 6, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Always book with hays travel …
Always book with hays travel Glengormley. Great group girls really know their job. A special mention to Karen and Jenna who have been looking after my holidays for the past 15 years. In those 15 years on what kind of holiday I tell them I'm looking they have always got it right. I wouldn't go anywhere else holidays are important and when you know the best your budget can stretch to will be found for you it's great peace of mind
November 29, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Warm friendly staff
Warm friendly staff, always willing to help and get the best deal possible
November 29, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
This girl from start to finish was…
This girl from start to finish was excellent her help and knowledge could not be faulted. Made my booking go smoothly and no hassle.
November 20, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Julie
The staff were very patient and helpful
The staff were very patient and helpful
What made it better was that they did everything with a smile and a good laugh.
We are 78 years old and the new technology is leaving us behind
Please thank your staff on our behalf
November 16, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Julie
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