Very helpful and pleasant staff. Worked hard to work with my itinerary which was complicated. Answered all my questions with accuracy. Process for me was easy and enjoyable.
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I was with Karen in Glengormley branch for travel insurance and to enquire about exchange rates. Lovely to chat too, advice given, worked though the process and documents. Would always recommend th... See more
Company replied
From the moment we sat down we were made to feel welcome the girls even offered us a cup of of tea , the girl was called Julie Cardwell and was very friendly and helpful at no time did we feel rushed... See more
Company replied
As always Hays travel in Glengormley made booking a holiday easy & stress free, I told Carly what I wanted and she came back with a few options and the prices. Staff are always pleasant and give great... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8 Ballyclare Road, BT36 5EX, Glengormley, United Kingdom
- 02892290219
4.9
Excellent
609 reviews
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Julie has been such a fantastic help…
Julie has been such a fantastic help and nothing is a problem.
November 16, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Julie
I Enjoyed speaking to local people
I Enjoyed speaking to local people, who are informative, helpful, and pleasant to deal with.
November 9, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Julie
Birthday trip
Saffron was very accommodating and found me a great hotel with great flight times. She was very chatty and there was an easy rapport in the conversation.
November 13, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Julie
Slieve Russell entertainment booking
Julie was very helpful. She made the whole process of booking a 3 night stay in Slieve Russell with Rory’s Travel Club so easy. She ran through all the entertainment package and information for the stay.
November 11, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Julie
Everything was dealt with efficiently…
Everything was dealt with efficiently and pleasantly
October 11, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Julie
Jade was so lovely and kind
Jade was so lovely and kind! Very helpful and give loads of information.
October 24, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Julie
Jade glengormley store brilliant travel agent
Jade was my travel advisor and it was all 1st class service, nothing was a problem to jade in the glengormley store! A credit to hays travel
October 24, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Julie
Booked in here loads of time Jenna very…
Booked in here loads of time Jenna very helpful every time
October 14, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Excellent Efficient Service
The experience was excellent...For a long number of years I have booked my own holidays and decided to use Hays after seeing a social media post....Karen was very helpful and adjusted the advertised holiday to suit our needs...From better flight times to a room type of our choice
October 18, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Jenna made the whole experience…
Jenna made the whole experience straight forward to talking and going out of her way to get everything sorted for me with help and advice would recommend the staff in Glengormley lovely bunch of girls and so friendly
October 3, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Explained everything very well and was…
Explained everything very well and was really helpful loved her 👏
September 28, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Hays representative Karen was excellent…
Hays representative Karen was excellent in every way. Her knowledge and attention to detail was next to none. All my questions were answered and she put me at ease, she is a credit to your company.
September 28, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Organising a holiday for lots of…
Organising a holiday for lots of purple, all with different needs is not an easy task. Once we got down to was ring to get it booked the staff were amazing, with communicating back and forth to get it all sorted.
My only negative feedback was that initially it slow to get information and I had to ring for reminders, which was frustrating.
Regards
Donna
September 20, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
As we are not frequent flyers
As we are not frequent flyers, the young lady keep us right from start to finish.
If travelling again we will be back.
Thank you for your help.
Jim & Elena
September 27, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Staff especially Saffron very helpful…
Staff especially Saffron very helpful and pleasant
September 10, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Excellent customer service
I dealt with two different women and they were both great people to deal with both had goood knowledge and were very helpful I’d happily use this shop again and recommend to anyone !
September 21, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Jenna
Brilliant
Great service, got a good deal for our holiday for next year, took everything that we wanted in a holiday,
September 11, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Julie
Jenna and Karen are a credit to your…
Jenna and Karen are a credit to your company.. I book all our holidays through these 2 ladies and nothing is ever a hassle… Thank you ladies
September 17, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Julie
Rory’s travel club
Hi, we dealt with Julie who was very helpful and knowledgeable with our booking and dealt with any queries very promptly. Julie was a pleasure to deal with and I would highly recommend Hays Travel .
September 11, 2025
Reply from Hays Travel - Glengormley
Thank you for your feedback.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Julie
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