Hays Travel - Glenrothes Reviews 

1,383
TrustScore 5 out of 5

4.9

22 Unicorn Way, KY7 5NU Glenrothes, GB


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Rated 5 out of 5 stars

This company takes time and patience to make your holiday one to remember. We were given expert help & knowledge of many destinations on our list, nothing was too much trouble. Kenny sorted out every... See more

Rated 5 out of 5 stars

Walking into the shop is like walking through Disney lands gates for the first time, there is a general feeling of happiness about the shop and smiles galore from all the staff who are only too willin... See more

Rated 5 out of 5 stars

Wilma Forbes from hayes travel in Glenrothes was absolutely amazing. Been to a few other travel agencies but will definitely be using her again. Fantastic knowledge and a professional service from sta... See more

Company replied

Rated 5 out of 5 stars

Carly at Hays Travel Glenrothes made my booking experience so easy. She was knowledgable, friendly and so helpful. She answered all my questions with confidence and put me at ease. I keep returning to... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 22 Unicorn Way, KY7 5NU, Glenrothes, United Kingdom

  • 01592366020

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,383)

118,033 reviews in the last 12 months

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Rated 5 out of 5 stars

The service we received was first class…

The service we received was first class and the lady that booked us the holiday was very knowledgeable helpful and easy to talk to

May 10, 2026
Hays Travel - Glenrothes logo

Reply from Hays Travel - Glenrothes

Thank you for your comments on the service that you received from Carly. Your comments are much appreciated, I am glad you liked Carly. If you require anything before you travel let me know Jill

Rated 5 out of 5 stars

Looking for a great holiday 0

Went into hays travel glenrothes to get an idea of prices for a holiday in October, so I spoke to the lovely Karen who was only too happy to help, and within minutes she had set us up with a lovely holiday to gran Canaria at a great price. Another great experience.

May 17, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your comments on the service from Karen. Always lovely to see you both. It will be amazing to get sun. If you require anything before you travel let me know Jill

Rated 5 out of 5 stars

Welcoming and inviting

We have used Hays travel twice before and return for the same reasons:
Friendly, inviting staff that are knowledgeable and helpful. Anything we were unsure of, they help us and find us a cracking deal.

May 8, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your comments and booking your holiday again with us it is much appreciated. It is always great to get a great deal on your holiday, If you require anything before you travel let me know Jill

Rated 5 out of 5 stars

Great service

Karen showed great patience without any pressure put on us.
Took her time showing us different choices even with the vague description of what we wanted, also gave great advice on the various resorts shown to us.
We eventually got there and we're very pleased with our great holiday deal!
Great service, easy booking process!

May 8, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your comments on the service that you received from Carly. So glad she was able to get you all booked and you are happy with it. I will pass your comments on to Carly. If you need any assistance before you travel let me know Jill

Rated 5 out of 5 stars

Always get first class service from…

Always get first class service from Hays Glenrothes, they do a great job everytime we book with them.

May 10, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your comments, Another amazing cruise to look forward to. You will have an amazing time. So jealous. Anything you need before you travel let me know Jill

Rated 5 out of 5 stars

Excellent Service

Jill and Karen always provide excellent service. They are very knowledgeable, approachable, courteous, friendly and professional. Feel safe in the knowledge that our booking requirements are in good hands. Wouldn't book our holiday anywhere else.

May 10, 2026
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Reply from Hays Travel - Glenrothes

Thank you for comments. They are very much appreciated, I am so jealous. Might have to look at this cruise for 2027, even though I have done it before. I will pass your comments on to Karen as well. If you need any anything before you travel let me know Jill

Rated 5 out of 5 stars

The staff were very helpful

The staff were very helpful, explaining everything in detail, service was brilliant

May 9, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments. They are much appreciated. I am glad that Carly was able to get you all booked. If you require any assistance before you travel let me know Jill

Rated 5 out of 5 stars

Kenneth knew every part of the holiday…

Kenneth knew every part of the holiday we were thinking about and gave us and helped us pick a holiday we wanted and gave us so much information to help us choose the place we wanted to visit top marks for a top man

May 6, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments on the service that you received from Kenny. I will pass them on to him. I am glad he was able to get you booked up. If you require any further assistance before you travel let me know Jill

Rated 5 out of 5 stars

Carly was exceptional

Carly was exceptional, helpful pleasant and polite made the whole experience a pleasure thank you

May 4, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments on the service that you received from Carly. I am glad she made it easy when booking your trip. If you require anything else before you travel let me know Jill

Rated 5 out of 5 stars

As always everything sorted out quickly…

As always everything sorted out quickly and efficiently. I would recommend Hays to anyone and everyone never had a problem and have used you many times thanks again.

May 3, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments on the service that you received from Wilma when booking your next trip. Thank you for the recommendation. If you need any thing before you travel let me know Jill

Rated 5 out of 5 stars

Always the best experience!

A fantastic experience from start to finish, as always. Jill couldn’t have done more for us. We love booking our holidays with Hays Glenrothes. The whole team look after us and they make the whole experience so personalised and tailored to our needs. Great job everyone and special thanks to Jill for going above and beyond! 👏🏻

April 26, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments they are much appreciated. You will have an amazing time. Jill

Rated 5 out of 5 stars

Went down to rebook my hols to Japan…

Went down to rebook my hols to Japan next year the staff where brilliant in helping me .Will book another hols this year down at hays .Many thanks to the Wonderful staff

April 26, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments on the service when booking your trip. So glad you have been able to reschedule your trip. If you require any further assistance let me know Jill

Rated 5 out of 5 stars

Kenny was great

Kenny was great, he listened to what I was asking for and organised

May 3, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments on the service that you received from Kenny. Another great wee break to look forward to. If you need assistance before you travel let me know Jill

Rated 5 out of 5 stars

Jill and Karen went above and beyond to…

Jill and Karen went above and beyond to get the perfect holiday and great price for myself and my husband. I wouldn’t hesitate to recommend booking your holiday with Hays Glenrothes

May 3, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments on the service that you received from myself and Karen. Thank you for booking your next cruise. If you have any questions before you travel let me know Jill

Rated 5 out of 5 stars

Staff are always great if I’m there on…

Staff are always great if I’m there on my own. Karen did my insurance for me .

May 2, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments on the service that you received from Karen. I will pass your comments on to Kare. If you need anything before your travel let me know Jill

Rated 5 out of 5 stars

Always excellent

Always excellent - efficient and friendly service. I always book through Hays, Glenrothes. The team are so friendly and helpful, and trustworthy.

May 1, 2026
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Reply from Hays Travel - Glenrothes

Thank for your comments they are much appreciated. Another amazing cruise to look forward to. If you need anything before let me know. Jill

Rated 5 out of 5 stars

Travel agent Carly is amazing

Travel agent Carly is amazing. Very professional and had a great laugh while booking our dream holiday.
Highly recommend
Thanks Carly and Hays travel

April 12, 2026
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Reply from Hays Travel - Glenrothes

Tracey

We're happy to hear that your booking experience was so positive and enjoyable! Thank you for your kind words and for recommending us; we appreciate it! If you have any questions please let us know.

Kind Regards
Karen

Rated 5 out of 5 stars

Excellent

Both agents I dealt with were very helpful, efficient and patient

April 19, 2026
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Reply from Hays Travel - Glenrothes

Andrea Russell,

We appreciate your wonderful feedback. We are so glad that our agents were helpful, efficient, and patient for you.

Kind Regards
Karen

Rated 4 out of 5 stars

all was fine

April 9, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments they are much appreciated. You will have an amazing time in the sun. If you have a any questions regarding your holiday let me know Karen

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