Hays Travel - Glenrothes Reviews 

1,383
TrustScore 5 out of 5

4.9

22 Unicorn Way, KY7 5NU Glenrothes, GB


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Rated 5 out of 5 stars

This company takes time and patience to make your holiday one to remember. We were given expert help & knowledge of many destinations on our list, nothing was too much trouble. Kenny sorted out every... See more

Rated 5 out of 5 stars

Walking into the shop is like walking through Disney lands gates for the first time, there is a general feeling of happiness about the shop and smiles galore from all the staff who are only too willin... See more

Rated 5 out of 5 stars

Wilma Forbes from hayes travel in Glenrothes was absolutely amazing. Been to a few other travel agencies but will definitely be using her again. Fantastic knowledge and a professional service from sta... See more

Company replied

Rated 5 out of 5 stars

Carly at Hays Travel Glenrothes made my booking experience so easy. She was knowledgable, friendly and so helpful. She answered all my questions with confidence and put me at ease. I keep returning to... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 22 Unicorn Way, KY7 5NU, Glenrothes, United Kingdom

  • 01592366020

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,383)

118,033 reviews in the last 12 months

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Rated 5 out of 5 stars

Karen was as always very patient …

Karen was as always very patient helpful and good fun

April 16, 2026
Hays Travel - Glenrothes logo

Reply from Hays Travel - Glenrothes

I appreciate you taking the time to leave us this wonderful review! I am are so happy to hear you found my service helpful and enjoyable.

Kind Regards

Karen

Rated 5 out of 5 stars

Hayes at its best.

Jill was efficient and friendly, answered all our questions, and took time to get us a value for money deal.

April 15, 2026
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Reply from Hays Travel - Glenrothes

We appreciate you taking the time to leave us this lovely review. We are so happy to hear that Jill provided a value for money deal and answered all your questions.

Kind Regards

Karen

Rated 5 out of 5 stars

Kenny was so knowledgeable about our…

Kenny was so knowledgeable about our trip and nothing was a problem for him

April 15, 2026
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Reply from Hays Travel - Glenrothes

We appreciate you taking the time to leave us such a fantastic review! We're so happy that Kenny was knowledgeable and helpful.

Kind Regards
Karen

Rated 5 out of 5 stars

Helpful and arranged exactly what we…

Helpful and arranged exactly what we required

April 13, 2026
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Reply from Hays Travel - Glenrothes

We appreciate your positive feedback and are so glad we could arrange exactly what you required. Thank you for booking with us.

Kind Regards
Karen

Rated 5 out of 5 stars

Excellent service

Excellent service

April 9, 2026
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Reply from Hays Travel - Glenrothes

Thanks you for your kind comments, If you have any questions regarding your holiday let me know Jill

Rated 5 out of 5 stars
Hays Travel - Glenrothes logo

Reply from Hays Travel - Glenrothes

Thank you for your kind comments they are much appreciated. You will have an amazing time in the sun. If you have a any questions regarding your holiday let me know Jill

Rated 5 out of 5 stars

We have dealt with Hays travel a few…

We have dealt with Hays travel a few times & the service they give is first class & the staff are always friendly & polite

April 8, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments on the service that you received from Karen. I appreciate them. I will pass your comments on to Karen. If you have any questions regarding your holiday let me know Jill

Rated 5 out of 5 stars
Hays Travel - Glenrothes logo

Reply from Hays Travel - Glenrothes

Thank you for your kind comments on the service that you received from Karen. If you have any questions regarding your holiday before you travel let me know Jill

Rated 5 out of 5 stars
Hays Travel - Glenrothes logo

Reply from Hays Travel - Glenrothes

Thank you for your kind comments on the service that you received from Karen. Glad she was able to get you all booked up. If you have any questions regarding your holiday before you travel let me k now. Jill

Rated 5 out of 5 stars

Staff are receptive & helpful with…

Staff are receptive & helpful with requirements. So friendly

March 21, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments on the service that you received from Karen. They are much appreciated, If you have any question regarding your holiday before you travel let me know. Jill

Rated 5 out of 5 stars

They were very helpful and thorough in…

They were very helpful and thorough in finding the right package for the holiday we wanted . They kept us informed until it was all booked .

April 2, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your comments regarding my service. I really appreciate your comments. I love a challenge. Have a great time. if you have any questions before you travel. let me know. Jill

Rated 5 out of 5 stars

Thanks to Karen for her support with…

Thanks to Karen for her support with car hire to Canada. Great support and great deal with everything explained.

April 4, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your comments on the service that you received from Karen. I will pass them on to Karen, if you have any further questions before you travel let me know Jill

Rated 5 out of 5 stars

It was easy to book and the girl was…

It was easy to book and the girl was nice and cheerful she was called. Carly

March 26, 2026
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Reply from Hays Travel - Glenrothes

David Patterson,

We're glad you found booking easy and the service cheerful. Thank you for your positive feedback; it means a lot to us.

Karen

Rated 5 out of 5 stars

Went in to pay balance on my summer…

Went in to pay balance on my summer holiday and ended up booking another one 😁.Always a warm welcome from all the staff and never in a rush to look at what holidays you want Always my go to holiday shop .😎

March 28, 2026
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Reply from Hays Travel - Glenrothes

.puglady,

We're happy you feel welcomed by our team and appreciate that we're your go-to holiday shop. It's great you booked another holiday with us!

Karen

Rated 5 out of 5 stars

Great customer service from Carly

Carly was fantastic sorting out my family holiday to Disneyland Paris. Took her time to make sure we had the perfect package.
Great customer service.
Will always be booking our holidays with Hays going forward.

March 28, 2026
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Reply from Hays Travel - Glenrothes

Stephen Rowland,

We're happy Carly could help you arrange your family holiday to Disneyland Paris and that you received great customer service. We appreciate your booking with us! Karen

Rated 5 out of 5 stars

Eftalia Village

I had a great experience booking our first summer holiday. I was anxious because I really didn't know what I was doing but Carly kept me right. She was very professional, looked through a variety of locations & found the perfect getaway for my family. We are all very excited, thank you Carly!

March 26, 2026
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Reply from Hays Travel - Glenrothes

Julieann,

We're happy to hear that you had a great experience booking your first summer holiday! It's wonderful that our team member kept you right and found the perfect getaway for your family. Thank you for your positive feedback! Karen

Rated 5 out of 5 stars

Very efficient and knowledgeable service

Very efficient and knowledgeable service

March 17, 2026
Hays Travel - Glenrothes logo

Reply from Hays Travel - Glenrothes

Thank you for your comments on the service that you received from Wilma Glad she was able to get you all booked up. I will pass your comments on to Wilma, If you require assistance with your holiday let Wilma or myself know. Jill

Rated 5 out of 5 stars

Always a good service from Gill

Always a good service from Gill. She is always happy to go the extra mile to help you

March 22, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your comments they are much appreciated. Great to have some sun soon. Plus an amazing birthday present. Happy Holidays Jill

Rated 5 out of 5 stars

Best deal

Karen was very helpful, friendly and found me the perfect deal at the best price. I highly recommend using Hays Travel. I can't wait to book another holiday with Karen.

March 21, 2026
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Reply from Hays Travel - Glenrothes

Thank you for comments on the service that you received from Karen, Glad Karen was able to get you booked on your family holiday. A lovely island to visit next. Have a great time, if you need anything before hand let me or Karen know. Jill

Rated 5 out of 5 stars

Our agent Karen was very efficient and…

Our agent Karen was very efficient and had Our next holiday booked in no time. She also took the time to make a couple of our requests to the hotel.

March 20, 2026
Hays Travel - Glenrothes logo

Reply from Hays Travel - Glenrothes

Than you for your comments on the service that you received from Karen. Glad she was able to get you booked on your holiday. It is great having something to look forward to. if you have any questions regarding your holiday let Karen or I know. Jill

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