Excellent service, Maisie at the Goole branch really looked after us. Looked for better deals, changed a hotel for a better located one, couldn't be more helpful
Company replied
Location
Switch locationUnit 7 Wesley Square Shopping Centre, Wesley Square, DN14 5EZ Goole, England, GB
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From our initial phone conversation in the morning to going in to the shop in the afternoon Alysha was so helpful and took lots of time to get the holiday we wanted. Alysha is patient, professiona... See more
Company replied
More than helpful with exactly what we were looking for. From past experience with using this branch we knew the advice and options given would be tailored to our needs and nothing was any trouble
Company replied
Maisie was very helpful, she found us several hotels in our chosen location. Booking process was made simple, everything was done for us, including overnight hotel and airport parking. Great service,... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 7 Wesley Square Shopping Centre, Wesley Square, DN14 5EZ, Goole, England, United Kingdom
- 01405 445 028
4.9
Excellent
110 reviews
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Katie at Hays Goole is fantastic!
Katie at Hays Goole is fantastic!
After our holiday company went into administration, we contacted Hays, and Katie couldn't be more helpful. Sent her tonnes of questions and then went in after a week and booked. Super accommodating and highly recommend!
February 8, 2026
Reply from Hays Travel - Goole
Katie Acaster,
Thank you so much for your feedback! We're happy to hear that we could assist you after your holiday company went into administration. We're glad you found our service accommodating, and we appreciate your recommendation.
Hays Travel
Katie
Hadn't gone out to book a holiday
Hadn't intended booking a holiday, but we were shown various options and benefits of each one.
Decided to go for luxury at an excellent price
Not pushy at all, very relaxed
February 9, 2026
Reply from Hays Travel - Goole
Mrs Mandy Elcock,
We're happy to hear that you found the perfect luxury holiday with us! It's great to know that you felt relaxed and well-informed during the booking process. Thanks for your feedback.
Hays Travel
Johnathan
EXCELLENT SERVICE
Saw the holiday advertised on social media went into branch for more info and pricing was given really good information from Manager Beverley and Area Manager Jonathan about locations and things to do in the area the hotel is based, email sent in good time with prices as I had to get back to work gave Beverley all my details to get the holiday inputted so when I came back next day all I had to do was pay deposit. Quick and easy booking happy with competitive prices lovely little shop and excellent knowledgeable staff!!
February 6, 2026
Reply from Hays Travel - Goole
Carlea Cawkill,
We're happy to hear that you found our team knowledgeable and helpful! It's great to know that the information provided assisted with your booking. Thank you for your positive feedback and for choosing us for your holiday.
Hays Travel
Bev
The store was warm and welcoming.
The store was warm and welcoming.
Greeted on arrival.
Efficient and friendly staff.
Thorough booking process
February 6, 2026
Reply from Hays Travel - Goole
Mrs Margaret Maguire,
We're happy to hear that you felt welcomed in our store and that our team provided efficient and friendly service during your booking.
Hays Travel
Alysha
The staff were very helpful and very knowledgable
The staff were very helpful and very knowledgeable about our needs. They explained most things in detail and what was the best things to see and do. I was well pleased with the service I received thank you.
February 1, 2026
Reply from Hays Travel - Goole
John,
We're delighted that our team was so helpful and knowledgeable, providing you with detailed information. Thank you for acknowledging the great service you received!
Bev
Very helpful not pushy happy to check…
Very helpful not pushy happy to check many options
February 1, 2026
Reply from Hays Travel - Goole
Hi Diane,
Thank you so much for your review, it really means a lot to us!
I hope it exceeds your expectations and I look forward to hearing all about it.
Many Thanks,
Alysha
Olivia
Olivia, was brilliant with us, explained everything so we new what was happening and making our first experience with booking with a travel agent and our first cruise.
January 25, 2026
Reply from Hays Travel - Goole
David Siddons,
We are so happy to hear that our assistance made your first experience with a travel agent and cruise booking so wonderful. Thank you for your kind review!
Hays Travel
Olivia
Reply from Hays Travel - Goole
Judith,
We are so pleased that you were very happy with the choices and rates that were available to you. Thank you for your review.
Hays Travel
Olivia
Only popped in to see about an ad for…
Only popped in to see about an ad for krakow which was in the window but ended up booking a cruise for next year instead
Very Helpful staff, will use again
Thank You
January 24, 2026
Reply from Hays Travel - Goole
Mrs Obrien,
We're happy to hear that our staff was very helpful and you booked a cruise for next year! We appreciate your feedback and look forward to assisting you again.
Hays Travel
Olivia
Friendly,helpful and polite
January 24, 2026
Reply from Hays Travel - Goole
Antony Webster,
We're happy to hear that you found our team to be helpful, friendly, and polite. We appreciate your positive feedback.
Hays Travel
Katie
Maisie,s amazing
Maisie was amazing yet again if you want your dreams to become real maisie is the woman to help your amazing maisie thanks for making my dream a reality
January 21, 2026
Reply from Hays Travel - Goole
Michael Raw,
We're happy to hear that your experience was amazing! We appreciate your kind words, and we are so glad we could help make your dream a reality.
Hays Travel
Maisie
Friendly and knowledgeable service
Friendly and knowledgeable service. Olivia was excellent and helped to make the process of booking our break an easy process.
January 19, 2026
Reply from Hays Travel - Goole
David,
We appreciate you sharing your experience with us. We're so glad we could provide such helpful and friendly service to make booking your break easy!
Hays Travel
Olivia
Reply from Hays Travel - Goole
Beverley Jarrold,
We appreciate you taking the time to leave us a great review! We are happy to have been of assistance to you.
Hays Travel
Maisie
Great holiday sorted
The staff were all very helpful, polite & professional.
We had a rough idea what we wanted, but they helped finalise our thoughts.
We couldn’t find what we wanted on line, again they helped get our requirements sorted so well worth going in.
January 16, 2026
Reply from Hays Travel - Goole
Peter,
We're so glad to hear that our team was helpful, polite and professional! We appreciate you taking the time to leave us a review and that we could help finalize your plans.
Hays Travel
Olivia
Hay’s Travel opens in Goole
What a fantastic, welcoming team led by the very warm, friendly and personable Jonathan. I had a lovely time engaging with them and the service was good. I was surprised when Jonathan presented me with a bottle of Prosecco and I had my photo taken with Alyssa. I would highly recommend them for booking a holiday.
January 14, 2026
Reply from Hays Travel - Goole
Mrs Geraldine Anne Massey,
We appreciate your kind words about our team's welcoming atmosphere and good service. We're happy you enjoyed your time with us and the surprise. Thank you for recommending us!
Hays Travel
Alysha
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