Karen was incredibly knowledgeable and helpful. I wouldn’t have known where to start choosing a cruise to the fjords but she went through the options with first hand knowledge which was very reassurin... See more
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Have used Hays Travel - Goring several times and they've always been great. All the staff are friendly and very efficient and keep you informed if there's any changes with your booking. Would defin... See more
Company replied
As ever with the staff, this time Laura, all queries dealt with and booking satisfactorily completed. Thank you for the excellent service.
Company replied
We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
334 Goring Road, BN12 4PD, Goring, United Kingdom
- 01903 241221
4.9
Excellent
526 reviews
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Lovely friendly and knowledgeable lady…
Lovely friendly and knowledgeable lady helped us with my travel insurance. My mum always books her holidays here,highly recommend.
April 17, 2025
Reply from Hays Travel - Goring
Thank you for you lovely feedback. Glad you found the service to be a good one and thank you for your valued custom.
Reply from Hays Travel - Goring
Thank you for your kind feedback :)
Great sercice
Both Hays members of staff, Karen and Megan were very helpful and provided useful advice.
April 8, 2025
Reply from Hays Travel - Goring
Thank you for taking the time to complete the survey and that you were pleased with the service that Megan and myself gave, thank you again Karen
As usual I received excellent Customer…
As usual I received excellent Customer Care. Karen was very helpful, patient and professional enabling me to achieve the holiday of my dreams.
April 5, 2025
Reply from Hays Travel - Goring
Hi, thank you for your kind feedback. So pleased Karen made your experience a good one. Thank you for booking with us, and we look forward to assisting you with any future plans you may have. Laura
Went to HaysTravel met a lovely helpful…
Went to HaysTravel met a lovely helpful lady named Laura she went and lis
March 25, 2025
Reply from Hays Travel - Goring
Thank you for your kind feedback. It was a pleasure assisting you with your cruise plans :)
Reply from Hays Travel - Goring
Hello, thank you for taking time to complete the survey and for being a loyal customer, many thanks Karen
Our third year with Hays in Goring
Our third year with Hays in Goring. Megan has worked patiently and with a lot of effort to help me get my husband to a place where he can book a holiday (severe flying phobia).
She does this every year and I think she is brilliant.
March 30, 2025
Reply from Hays Travel - Goring
Thank you so much for your lovely feedback, I am so glad I was able to assist! - Megan :)
Reply from Hays Travel - Goring
Thank you for your kind feedback. It was a pleasure assisting with your trip. Thank you, Laura :)
Great way to look for a holiday. Spoke with Karen who was extremely…
Spoke with Karen who was extremely pleasant and personable and who dealt with us very well. She discussed all our issues and found answers over the phone to put our holiday together. Only problem was peripher noise from other machines / telephones. Would definitely recommend to friends.
March 25, 2025
Reply from Hays Travel - Goring
Thank you for taking time to complete the survey and also the kind words about the level of service you received, many thanks Karen
We were very happy with the service
We were very happy with the service
as this was the first time we used Hays travel.
March 16, 2025
Reply from Hays Travel - Goring
Thank you for taking time to complete the survey and for your kind words. many thanks karen
Great service.
We spoke to Chelsea and were very impressed at how quickly she was able to find a particular holiday we requested. It took a lot of stress and time out of trying to sort out the final details yourself. Great service.
March 21, 2025
Reply from Hays Travel - Goring
Thank you for your feedback!
Megan was very patient,friendly and…
Megan was very patient,friendly and professional over a week: dealing with my indecision until I finally booked my holiday of a lifetime. Really impressed with service received.
March 14, 2025
Reply from Hays Travel - Goring
Thank you so much for your lovely feedback, I am so glad I was able to assist! - Megan :)
A pleasant and professional service and…
A pleasant and professional service and happy to take time to make sure you find the right holiday.
March 4, 2025
Reply from Hays Travel - Goring
Thank you for taking the time to complete the survey and for the kind words you gave about the service you received.
What fabulous Service
What fabulous Service. Laura was superb nothing was to much trouble. She is definitely a credit to your company. We are looking forward to our holiday Laura has made the booking a great pleasure. We will certainly recommend Hays travel to friends and family.
Thank you Laura
February 28, 2025
Reply from Hays Travel - Goring
Thank you for taking the time to complete the survey, thank you also for the kind words about the service you received from Laura booking your holiday. Karen
It was as I expected and got with a plus
February 25, 2025
Reply from Hays Travel - Goring
Thank you for your lovely feedback!
Karen answered all our questions and…
Karen answered all our questions and was most helpful an asset to Hays Travel Goring.
February 25, 2025
Reply from Hays Travel - Goring
Thank you very much for your kind feedback, much appreciated and was a pleasure to assist with your travel plans :)
I decided to go to Hays local office…
I decided to go to Hays local office after we had spent hours trawling websites looking at holidays and going round in circles.
Megan at Hays was great, she made everything easy for us and within an hour or so we had booked, paid and sorted the travel insurance! Thank you!
February 16, 2025
Reply from Hays Travel - Goring
Thank you for taking the time to complete the survey and it is great to hear that Megan was able to sort out a holiday for you, many thanks Karen
Very helpful and patient especially as…
Very helpful and patient especially as not a very big holiday but took trouble to explain everything
February 11, 2025
Reply from Hays Travel - Goring
Thank you for your lovely feedback, I am glad I was able to assist - Megan.
Great way to book a holiday
As always, responsive, helpful and lovely to deal with.
February 16, 2025
Reply from Hays Travel - Goring
Thank you for taking time to reply to the survey and for your kind words concerning the service you received, karen
Our Singapore and Bali anniversary celebration.
Received contact from Megan at our local Worthing store from that moment all fell into place, we requested particular flights Megan got them, we wanted a particular hotel accommodation Megan got it. Perfect professional service.
The lady is a credit to your company.
February 13, 2025
Reply from Hays Travel - Goring
Thank for your kind feedback. So pleased you were happy with Megan's service :)
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