Karen was incredibly knowledgeable and helpful. I wouldn’t have known where to start choosing a cruise to the fjords but she went through the options with first hand knowledge which was very reassurin... See more
Company replied
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See what reviewers are saying
Have used Hays Travel - Goring several times and they've always been great. All the staff are friendly and very efficient and keep you informed if there's any changes with your booking. Would defin... See more
Company replied
As ever with the staff, this time Laura, all queries dealt with and booking satisfactorily completed. Thank you for the excellent service.
Company replied
We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
334 Goring Road, BN12 4PD, Goring, United Kingdom
- 01903 241221
4.9
Excellent
526 reviews
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The Hays helpers.
Such helpful and informative staff.They manage to take all the stress away from booking a holiday.
June 17, 2025
Reply from Hays Travel - Goring
Thank you for your lovely feedback!
What a lovely lady we had the pleasure…
What a lovely lady we had the pleasure of booking our holiday with in the Goring branch. She was so helpful, informative and professional. We have used Hays for a few years and have always had a great holiday😃
June 14, 2025
Reply from Hays Travel - Goring
Thank you for your kind feedback, lovely to hear you found Karen provided such a great service. Many Thanks :)
Laura was very helpful and she dealt…
Laura was very helpful and she dealt with our requirements swiftly and efficiently.
June 12, 2025
Reply from Hays Travel - Goring
Thank you for taking time to complete the survey and I am pleased that Laura was able to help you with your booking, many thanks Karen
Reply from Hays Travel - Goring
Thank you for your feedback!
Reply from Hays Travel - Goring
Thank you for your lovely feedback.
Th staff were well informed and. Helpful
Th staff were well informed and extremely helpful.
May 30, 2025
Reply from Hays Travel - Goring
Thank you for your lovely feedback!
Advice on Cruising
We went in for help and advice. Karen guided us through various options taking time to advise, as far as possible, what she thought would suit us better but making sure the final decision was ours. We are very happy with what we have chosen
May 29, 2025
Reply from Hays Travel - Goring
Thank you for your feedback!
The staff are always helpful
The staff are always helpful, friendly and professional. They provide a great service as I always prefer to speak to someone in person, get recommendations, insight to where we are planning to visit and to have comfort that all our requirements are met as a family.
May 30, 2025
Reply from Hays Travel - Goring
Hello, thank you for taking time to complete the survey and also for the very kind words about the service Megan gave whilst booking your holiday, thank you again, Karen
Always friendly and spend time looking…
Always friendly and spend time looking for the best deal available.
May 16, 2025
Reply from Hays Travel - Goring
Thank you for taking time to complete the survey and you were pleased with the service you received when making your holiday booking with Laura, many thanks Karen
Very helpful
We had tried to book a holiday online without success. It was good to be able to speak to someone face to face. They were very helpful and persevered to find the right holiday for us. We would definitely recommend Hays Travel.
May 7, 2025
Reply from Hays Travel - Goring
Thank you for your kind feedback. We are so pleased that you found Megan's service to be helpful :)
Megan is amazing I have booked many…
Megan is amazing I have booked many different holidays with her, she responds quickly and is very helpful
May 11, 2025
Reply from Hays Travel - Goring
Thank you so much for your lovely feedback! - Megan :)
From the minute we walked in there was…
From the minute we walked in there was a welcome. Staff were very pleasant and helpful
May 4, 2025
Reply from Hays Travel - Goring
Thank you for your kind feedback, was a pleasure in assisting with your holiday needs :)
Very helpful for Deaf people
Very helpful for Deaf people. My self is deaf man. I am glad got booking for flight ticket to Verona
April 25, 2025
Reply from Hays Travel - Goring
Thank you for your lovely feedback, we are glad we were able to assist! - Megan
We had a great experience with Karen in…
We had a great experience with Karen in the goring branch. She was thorough and ensured all our requirements were met, we are very impressed with the service offered.
April 30, 2025
Reply from Hays Travel - Goring
Thank you for your feedback!
Would go there again 🙂
Very friendly & helpful . Always attentive to what you were asking them . Couldn’t have asked for better service.
April 24, 2025
Reply from Hays Travel - Goring
Thank you for your feedback!
Laura was extremely helpful dealing with queries and questions. Thank you b
Laura was extremely helpful. Dealing with my queries and questions.
April 30, 2025
Reply from Hays Travel - Goring
Thank you for your kind feedback, was a pleasure to assist you with your flight plans. Thank you Laura :)
Friendly reliable service I recieve at…
Friendly reliable service I recieve at Goring by sea branch Goring by sea1
April 4, 2025
Reply from Hays Travel - Goring
Thank you for taking the time to complete the survey and for your kind words, karen
Reply from Hays Travel - Goring
Thank you for your feedback - Megan
Reply from Hays Travel - Goring
Thank you for your lovely feedback!
Good Staff
Great Agent and was very knowledgeable about the holiday we were interested in booking.
April 12, 2025
Reply from Hays Travel - Goring
Thank you for your lovely feedback! - Megan
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