Hays Travel - Gosport Reviews 

752
TrustScore 5 out of 5

4.9

62 High Street, PO12 1DR Gosport, GB


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Rated 5 out of 5 stars

Emma Grace in the Gosport branch makes booking our holiday so easy and stress free. Nothing is too much for her and she always goes over and above in helping make our holidays the best they can be. Ev... See more

Company replied

Rated 5 out of 5 stars

Kirstie was our travel agent and she was excellent at explaining all the in's and out's of our holiday. There was no rush to get rid of us unlike some other's that we had been to.!! Although we w... See more

Company replied

Rated 5 out of 5 stars

We went in with an idea of when we wanted to go, Kirstie got up all the cruises that were available and went through them with us, till we found the one suitable for us.

Company replied

Rated 5 out of 5 stars

Booked two P & O cruises 🚢 yesterday, one for September and another for November. Once again excellent service from Kirstie and I always book with Hays Travel Gosport. Would 100% recommend to book wi... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 62 High Street, PO12 1DR, Gosport, United Kingdom

  • 02392 989782

4.9

Excellent

TrustScore 5 out of 5

752 reviews

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4.9

All reviews

(752)

119,160 reviews in the last 12 months

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Rated 5 out of 5 stars

Christina was very good sorted out our…

Christina was very good sorted out our wedding party, looking for correct accommodations flights chasing for single rooms, did not rush us talked to us all the time very good service

February 15, 2026
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Reply from Hays Travel - Gosport

Thank you for the lovely review - Christina :)

Rated 5 out of 5 stars

Hays are best

The staff are helpful knowledgeable and funny and they put you at ease
Nothing is to much trouble never book with anyone else

February 21, 2026
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Reply from Hays Travel - Gosport

Thank you for the lovely review - Christina :)

Rated 5 out of 5 stars

We were made welcome as soon as we…

We were made welcome as soon as we walked in by a lovely lady called Chloe , she took her time searching for what holiday we were looking for and was very helpful anything we wanted her to check she did even down to a local taxi , she even helped me download the Hays app very happy with her service .

February 20, 2026
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Reply from Hays Travel - Gosport

Thank you for the review. It was a pleasure to book your holiday! :)

Rated 5 out of 5 stars

Christina

Christina went above and beyond to help me find the perfect holiday for my family a party of 9 .
She was patient and took it in her stride when I asked her to check the information on many hotels .
She was cheerful and smiley and made me feel at ease all the way through.

February 18, 2026
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Reply from Hays Travel - Gosport

Thank you for the review, it was a pleasure to book your holiday :)

Rated 5 out of 5 stars

Excellent service Kirstie is a star

Excellent service from Kirstie as always. Our go to person for the best holidays. Great selection to choose from and spot on with the holidays that match our requirements.

February 17, 2026
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Reply from Hays Travel - Gosport

Thanks as always for coming to see me :-)

Rated 5 out of 5 stars

Large booking for a cruise

Large booking for a cruise. Dealt with it professionally and patiently going through all the options with me. There were technical issues that couldn't be resolved at the time (it was Sunday) but Tina resolved it efficiently and quickly next day. I also appreciated the cuppa. Thank you.

February 9, 2026
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Reply from Hays Travel - Gosport

Thank you for the lovely review, I am sure you will have a wonderful time on your cruise, glad you enjoyed the cuppa - many thanks Christina

Rated 5 out of 5 stars

Better than booking online

We spoke to Chloe at the Gosport branch very friendly and helpful helped us with our questions excellent customer service

February 16, 2026
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Reply from Hays Travel - Gosport

Thank for the lovely review, I am sure you will have a wonderful time away in Spain. Kind regards Chloe

Rated 5 out of 5 stars

Christina was really good help with…

Christina was really good help with everything,she explained everything to me thank you.

February 7, 2026
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Reply from Hays Travel - Gosport

Thank you for the lovely review I am sure you will have a wonderful time in Greece - many thanks Christina

Rated 5 out of 5 stars

Emma in Gosport Hampshire was very…

Emma in Gosport Hampshire was very helpful and even took cash instead of debit card payments because there was a problem.100% to her and the team.

February 12, 2026
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Reply from Hays Travel - Gosport

Thank you for the lovely review, very strange about the card payment issue, but I'm glad we got you sorted :)

Rated 5 out of 5 stars

Excellent service

Excellent service. Thank-you.

January 30, 2026
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Reply from Hays Travel - Gosport

Thanks so much for taking the time to fill out a review for us

Rated 5 out of 5 stars

It was so great to be able to sit with…

It was so great to be able to sit with someone who knows what they are doing! I was so overwhelmed trying to look at holidays and options and in the end I gave up and reached out to Hays. They were brilliant. Took all the pressure off me. I’m very glad I went in their shop!

February 8, 2026
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Reply from Hays Travel - Gosport

What a lovely review, Thank you so much for taking the time to tell us about your experience in our store :-)

Rated 5 out of 5 stars

Welcoming and knowledgeable staff

I have always felt welcomed by the staff at both Bureau de Change and the Holiday sales girls. Christina especially was really helpful and spent lots of time showing me different holidays. She was very knowledgeable able managed to find a holiday for one person that was reasonably priced.

February 7, 2026
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Reply from Hays Travel - Gosport

Thanks so much for filling out such a wonderful review for us in branch :-)

Rated 5 out of 5 stars

Had agreat experience in Hays in Gosport with Christina

Had agreat experience in Hays in Gosport with the agent called Christina, have booked my previous family holiday last year with her and wasn't disappointed we had everything we had asked for she is very friendly and doesn't rush the booking not giving any pressure thankyou Christina 😊

February 7, 2026
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Reply from Hays Travel - Gosport

Thank you for the lovely review I am sure you will have a wonderful time in Gran Canaria - Many thanks Christina

Rated 5 out of 5 stars

Christina hayes travel rep Gosport

Christina very helpful and friendly and achieved the holiday and flights we were looking for

February 6, 2026
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Reply from Hays Travel - Gosport

Thank you for the lovely feedback I am sure you will have a wonderful time away in Bodrum - kind regards Christina

Rated 5 out of 5 stars

Easy

Easy, competant and as they say "it did what it said on the tin"

February 3, 2026
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Reply from Hays Travel - Gosport

Thank you for the review, it was a pleasure to book your trip :)

Rated 5 out of 5 stars

All round helpful and caring

Very pleasant and helpful throughout our visit. Holiday sorted in one sitting. nothing more to say but extremely happy with the outcome and looking forward to the holiday.

January 29, 2026
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Reply from Hays Travel - Gosport

Thank you for the review, it was a pleasure to book your holiday! :)

Rated 5 out of 5 stars

First class service

Initially, Emma took time to find out what we looking for and made enquiries. The next day Katie sent us the details of a package that exceed our brief in terms of hotel standard, location and travel.

We are delighted.

January 31, 2026
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Reply from Hays Travel - Gosport

Thank you for the lovely review. We appreciate your positive feedback and are glad we exceeded your expectations! :)

Rated 5 out of 5 stars

Very helpful

Very helpful

January 31, 2026
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Reply from Hays Travel - Gosport

thanks so much for your review and thankyou for booking with us in branch #:-)

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