What's makes Hays a good experience is Graham. Time after times just goes that extra mile . From finding us fabolous holidays to his extra care . Making sure we're booked in posting our documents.. t... See more
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See what reviewers are saying
Amazing customer service always a pleasure dealing with Graham Kelly . Mentioned what I wanted and duration ship size and amenities. Cruise & stay and an add on of another cruise . As always he’s li... See more
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We were in a situation with flights but no accommodation due to a villa company letting us down. Graham from Hays trave was excellent. He reassured us, helped with accommodation and transfers. He is... See more
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This is our third time working with Graham, he always strives to get us the best deal and is always on hand to answer any questions or deal with any potential issues to make the booking process/holida... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Graham Kelly, OL12, Rochdale, United Kingdom
- 01706 508402
4.9
Excellent
369 reviews
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Graham is an asset to Hays
Graham is an asset to Hays, I have been dealing with him for many years and he never fails to go the extra mile in finding exactly the right holiday. He is very experienced, always returns calls and helps with any extra requirements
October 24, 2025
Reply from Hays Travel - Graham Kelly
Hiya Linda :-) Thanx very much for your kind review, it's appreciated very much :-) Hope you all have a lovely holiday :-)
Stress Free Booking
Graham makes it stress free, I let him know where we want to go, he sends me numerous options, I pick one of them and then Graham sorts it all out and emails me the paperwork...literally could not be easier!
October 14, 2025
Reply from Hays Travel - Graham Kelly
Thanx for your lovely review Melanie, it's very much appreciated :-)
5 star service
We have been using Hays travel for many years and can highly recommend this company. We have always booked holidays with Graham Kelly, great advice and fantastic service. Can honestly recommend this company
September 18, 2025
Reply from Hays Travel - Graham Kelly
hiya :-) many thanx for your kind review again, it's very much appreciated :-)
Amazing service …
Always a pleasure to work with Graham to get our perfect holiday. Nothing is ever too much trouble.
September 13, 2025
Reply from Hays Travel - Graham Kelly
Thanx for your kind review Dan :-) always very much appreciated :-)
Professional and very helpful service
Another cruise booked with you, thank you Graham for all your help, tips and advice. You got us the best deal again.
Nothing is too much trouble, you always get back to us keep us informed.
You are professional in a friendly and helpful way.
Thank you again Gill and Jim
September 9, 2025
Reply from Hays Travel - Graham Kelly
Yeeeaaayyyy ta Gill for your wonderful review once again :-) Much appreciated :-) Im sure you'll all have a fab hollibobs :-)
We have used hays travel for a number…
We have used hays travel for a number of use . We call Grayham Kelly who is very helpful and polite at all times we also recommended him to family and friends
August 1, 2025
Reply from Hays Travel - Graham Kelly
Hiy guys :-) many thanx for your kind review, it's very much appreciated :-) Always my pleasure to assist you in booking your holidays:-)
Australia booking - Graham Kelly
So I looked online re booking an Australia holiday for December - it was looking to be less and less likely until I checked out Hays Travel.
Having looked at the reps and deciding to go with Graham; it couldn't have been any easier as he set everything out including easy maps and clear itinerary etc
The price of this holiday included transfers, hotels and he ensured that I applied for the appropriate visas etc
I can't recommended Graham enough and cannot wait for this holiday 😁
July 27, 2025
Reply from Hays Travel - Graham Kelly
Hi there, many thanx for your kind review, it's very much appreciated :-) Was my pleasure to assist you in finding your your exciting trip away :-) thanx again and hopefully chat soon for your next one :-)
Went above and beyond to find us a…
Went above and beyond to find us a holiday within budget after ours was cancelled at the last minute on Wednesday evening as we were due to fly out. Quick and efficient service at unsociable hours. Friendly and helpful, I highly recommend to use Graham. The most helpful person, after 2 days exhausting all other avenues he came up trumps for our family holiday.
Thank you so much.
August 2, 2025
Reply from Hays Travel - Graham Kelly
Hi there :-) Many thanx for your kind review, it's very much appreciated :-) Glad i could assist you in your 'hour of need' and help you to find a great holiday for you all :-) I'm certain you'll love the hoyel and have a great holiday :-) Look forward to assisting you with your next one :-)
Graham was fantastic as usual
Graham was fantastic as usual, makes everything so simple and gets a great deal for us.
July 15, 2025
Reply from Hays Travel - Graham Kelly
Thanx Baz for your kind review :-) always very much appreciate :-) Have a great holiday and chat soon for your next one :-)
Great customer service
As always Graham is responsive, wherever he may be, and does everything he can to give the best price available. He takes the headaches out of all the admin involved in booking a holiday.
July 19, 2025
Reply from Hays Travel - Graham Kelly
Many thanx for your great review Keith, It's very much appreciated as is with all your holidays you book with me :-) Hope you have a great Cruise all of you and chat again for your next adventure :-)
Graham is just amazing makes booking a…
Graham is just amazing makes booking a jolly easy as pie wouldn't use anyone else xx
July 10, 2025
Reply from Hays Travel - Graham Kelly
Awww thanx Dawn , my pleasure :-) hope you're having a great time :-)
Perfect
Perfect, so easy to book. Graham was super helpful and efficient this is the 2nd time I’ve booked with Hays now. Wouldn’t go anywhere else. The team are ever so helpful.
July 9, 2025
Reply from Hays Travel - Graham Kelly
Many thanx Wendy for your kind review, It's very much appreciated :-)
Booking with graham is so easy
Booking with graham is so easy , nothing is too much trouble , everything's is covered from start to finish
June 26, 2025
Reply from Hays Travel - Graham Kelly
Hi Debra :-) many thanx for your kind review, it's always appreciated :-) Hope you have another great holiday and chat soon for your next one ha :-)
I have used Hays Travel several times…
I have used Hays Travel several times now , having been recommended to their services by a friend.
I have found them most helpful and very attentive.
Well done .
June 21, 2025
Reply from Hays Travel - Graham Kelly
Thanx for your kind review Terry , it is much appreciated ..Many thanx :-)
First class service
every thing we wanted to do was done with no hassle and we were treated with respect
June 8, 2025
Reply from Hays Travel - Graham Kelly
Thanx very much for your kind review :-) always appreciated :-)
Reply from Hays Travel - Graham Kelly
Thanx very much for your lovely review :-) Always appreciated from ya both :-) Have a great holiday :-)
Really friendly knowledgeable and kept…
Really friendly knowledgeable and kept me upto to date with any price changes
May 30, 2025
Reply from Hays Travel - Graham Kelly
Well thanx very much for your kind review :-) It's very much appreciated:-) I'm sure you'll have a fabulous hols all of you :-)
Graham is very nice
Graham is very nice, polite and understanding of your holiday needs.
We have always been very satisfied with his hard work in finding the perfect holiday for us and sometimes a group of us.
Thank you.
May 26, 2025
Reply from Hays Travel - Graham Kelly
Awwww thanx Suzie for your lovely review, it's very much appreciated :-) Always my pleasure to help you find your perfect getaways :-) I'm sure you'll have a great hollibobs :-) x
Reply from Hays Travel - Graham Kelly
Cheers Andrew&Donna for your kind review :-) Im sure we will all have a great xmas in the sunshine :-)
Can't thank him enough
Can't thank him enough, he went above and beyond and even more for me and my sons holiday.....
Bravo from me.
May 7, 2025
Reply from Hays Travel - Graham Kelly
Thanx Ryan for your kind review, it's very much appreciated:-) I'm sure you'll both have a great holiday:-) Thanx again
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