Hays Travel - Graham Kelly Reviews 

369
TrustScore 5 out of 5

4.9

Personal Travel Consultant Graham Kelly, OL12 Rochdale, GB


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Rated 5 out of 5 stars

What's makes Hays a good experience is Graham. Time after times just goes that extra mile . From finding us fabolous holidays to his extra care . Making sure we're booked in posting our documents.. t... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service always a pleasure dealing with Graham Kelly . Mentioned what I wanted and duration ship size and amenities. Cruise & stay and an add on of another cruise . As always he’s li... See more

Company replied

Rated 5 out of 5 stars

We were in a situation with flights but no accommodation due to a villa company letting us down. Graham from Hays trave was excellent. He reassured us, helped with accommodation and transfers. He is... See more

Company replied

Rated 5 out of 5 stars

This is our third time working with Graham, he always strives to get us the best deal and is always on hand to answer any questions or deal with any potential issues to make the booking process/holida... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Graham Kelly, OL12, Rochdale, United Kingdom

  • 01706 508402

4.9

Excellent

TrustScore 5 out of 5

369 reviews

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4.9

All reviews

(369)

119,953 reviews in the last 12 months

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Rated 5 out of 5 stars

Graham Kelly Travel Man

Working with Graham Kelly has been an absolute game-changer in planning our upcoming Vietnam, Cambodia, and surrounding countries adventure. From day one, Graham’s deep local knowledge and fearless approach to travel design have taken this trip to another level.

He’s built an itinerary that’s bold, immersive, and packed with unforgettable experiences — the kind that get you off the tourist trail and right into the heart of the region. This isn’t a cookie-cutter tour; it’s a full-on adventure, carefully crafted to balance epic highlights with raw, authentic moments of discovery.

Graham’s attention to detail and calm, confident guidance have made the planning process seamless, while still leaving plenty of room for spontaneity. We feel completely supported and seriously excited knowing every moving part has been thought through by someone who truly knows the territory.

We haven’t even left yet and we already know this is going to be one hell of a journey. If you’re looking for a travel consultant who can turn big ideas into a wild, unforgettable adventure, Graham is your guy.

February 5, 2026
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Reply from Hays Travel - Graham Kelly

Many thanx Paul for your amazing review :-) It's very much appreciated :-) I'm sure you're all going to have a great trip :-) many thanx again :-)

Rated 5 out of 5 stars

Always use Graham from hays travel hes…

Always use Graham from hays travel hes the best total satisfaction with every bookin

January 27, 2026
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Reply from Hays Travel - Graham Kelly

Yeaayyy thanx very much for your kind review Wendy, they are always very much appreciated :-) Hope you have a fab holiday in the new hotel we found for you :-)

Rated 5 out of 5 stars

Yet another holiday booked for us by…

Yet another holiday booked for us by Graham. Just as helpful as ever , and speedy , too .
Thanks Graham

February 3, 2026
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Reply from Hays Travel - Graham Kelly

Yeeaayyyy many thanx again guys for your lovely review :-) Hope you are enjoying your time away :-)

Rated 5 out of 5 stars

Absolutely brilliant customer service

Absolutely brilliant customer service
Thank you 😊

January 23, 2026
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Reply from Hays Travel - Graham Kelly

Awww thanx Donna for your lovely review :-) It's very much appreciated:-) I'm sure you'll all have a great time on your hols you've already booked with me :-)

Rated 5 out of 5 stars

Graham was absolutely fantastic,he got…

Graham was absolutely fantastic,he got me a better deal,location and flight times,his knowledge of holidays the do's and don't is remarkable.I will definitely be booking again through Graham.

January 31, 2026
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Reply from Hays Travel - Graham Kelly

Yeeeaayyyy, cheers Daz for your great review:-) Alway appreciated and my pleasure to assist in finding all ya hols :-) thanx again :-)

Rated 5 out of 5 stars

Graham K is amazing

Graham K is amazing. Used a few times. Top service. Friendly and professional.

January 22, 2026
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Reply from Hays Travel - Graham Kelly

Many thanx for your kind review Andrew :-) they are always very much appreciated. Im sure you'll all have another great holiday :-) Chat soon when you are off again :-)

Rated 5 out of 5 stars

Booked 2 holidays with Graham

Booked 2 holidays with Graham, and I got excellent service . All paperwork sent via email as I requested. I was also offered my documents via post. Brilliant service.

January 26, 2026
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Reply from Hays Travel - Graham Kelly

Awwww thanx for your lovely review Wendy, it's always appreciated. Always my pleasure to assist with your holidays :-)

Rated 5 out of 5 stars

Really helpful travel consultant

Really helpful travel consultant, good communication and pleasant to deal with.

January 12, 2026
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Reply from Hays Travel - Graham Kelly

Many many thanx Lizzie for your kind review :-) it's very much appreciated :-) Hope you have a fab holiday :-)

Rated 5 out of 5 stars

Graham Kelly

Graham is always helpful and knowledgeable and goes above and beyond. Very polite and friendly, he's number one in his field

December 9, 2025
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Reply from Hays Travel - Graham Kelly

Awwww thanx Claire for you kind review, they are always appreciated :-) Have a fab hollibobs and chat soon for your next adventure :-)

Rated 5 out of 5 stars

First class rep helped above and beyond

First class rep helped above and beyond

November 29, 2025
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Reply from Hays Travel - Graham Kelly

Thanx Barry for your kind review , it's very much appreciated :-) I'm sure you'll all have a great holiday as usual :-) Keeping my eyes open for your 2027 hols too :-)

Rated 5 out of 5 stars

fantastic

fantastic to deal with very helpful and nothing was a problem

November 29, 2025
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Reply from Hays Travel - Graham Kelly

Many thanx for your kind review, it's very much appreciated :-) Have a great cruise all of you and chat soon to get your next holiday booked for you :-)

Rated 5 out of 5 stars

Top notch…

WE HAVE USED GRAHAM FOR MANY YEARS AND HAVE RECOMMENDED HIM TO FAMILY AQND FRIENDS

November 15, 2025
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Reply from Hays Travel - Graham Kelly

Hiya Martin&Jane :-) many thanx for your kind review, always very much appreciated :-) always a pleasure to assist you with all your hols :-) thanx once again :-)

Rated 4 out of 5 stars

Gave me a clear picture of what the…

Gave me a clear picture of what the holiday involved and the service was excellent

November 5, 2025
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Reply from Hays Travel - Graham Kelly

Many thanx for your kind review Robert, it's very much appreciated :-)

Rated 5 out of 5 stars

Graham is the best travel agent

Graham is the best travel agent , always helps , advises you if unsure and gives the best price. I can honestly say graham answers the phone night or day and even when he on holiday . Graham is the best travel adviser there is . A star from me

November 9, 2025
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Reply from Hays Travel - Graham Kelly

Awwww thanx Laura for your kind review once again, always very much appreciated. Always great to help you find all ya hollibobs :-)

Rated 5 out of 5 stars

Graham is fantastic

Hi
Graham is always 100% helpful kind polite nothing too much trouble always goes that extra to help
Thankyou Graham we will book again

November 1, 2025
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Reply from Hays Travel - Graham Kelly

Many thanx for your kind review once again :-)

Rated 5 out of 5 stars

Once again brilliant

Once again brilliant. Thank you Graham Kelly.😊

November 5, 2025
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Reply from Hays Travel - Graham Kelly

You're welcome Kath :-) thanx for your kind review, which is very much appreciated :-) Hope you have a great holiday :-)

Rated 5 out of 5 stars

Holiday …

Graham is so professional in the job he does everytime I have used him I have always got what I need top man

November 3, 2025
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Reply from Hays Travel - Graham Kelly

Thanx Stewart, very much appreciated again , have a great holiday :-)

Rated 5 out of 5 stars

Graham is an asset to Hays

Graham is an asset to Hays, I have been dealing with him for many years and he never fails to go the extra mile in finding exactly the right holiday. He is very experienced, always returns calls and helps with any extra requirements

October 24, 2025
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Reply from Hays Travel - Graham Kelly

Hiya Linda :-) Thanx very much for your kind review, it's appreciated very much :-) Hope you all have a lovely holiday :-)

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