What's makes Hays a good experience is Graham. Time after times just goes that extra mile . From finding us fabolous holidays to his extra care . Making sure we're booked in posting our documents.. t... See more
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See what reviewers are saying
Amazing customer service always a pleasure dealing with Graham Kelly . Mentioned what I wanted and duration ship size and amenities. Cruise & stay and an add on of another cruise . As always he’s li... See more
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We were in a situation with flights but no accommodation due to a villa company letting us down. Graham from Hays trave was excellent. He reassured us, helped with accommodation and transfers. He is... See more
Company replied
This is our third time working with Graham, he always strives to get us the best deal and is always on hand to answer any questions or deal with any potential issues to make the booking process/holida... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Graham Kelly, OL12, Rochdale, United Kingdom
- 01706 508402
4.9
Excellent
370 reviews
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Best holiday rep ever
Graham made the experience great.So easy and pleasant to talk too.Makes my experience of booking a holiday easy.Nothings too much trouble for him.Always happy to sort out any problems.I wouldn't book with anybody else.
January 9, 2025
Reply from Hays Travel - Graham Kelly
Awwww thanx for youe glowing review Carol :-) It's very much appreciated :-)
Fantastic costume service
Fantastic costume service, every time! Such a lovely guy who’s Makes booking a holiday so easy and enjoyable!
Couldn’t recommend anyone better!
Thankyou Graham x
January 7, 2025
Reply from Hays Travel - Graham Kelly
Hiya Rob & Shivvy :-) ta very much for your great review, it's always very much appreciated :-)
Graham Kelly my booking agent not only…
Graham Kelly my booking agent not only is so utterly professional he is a super guy as well
January 11, 2025
Reply from Hays Travel - Graham Kelly
Yeeaayyyy thanx very much for your kind review :-) much appreciated as always. Enjoy the rest of your hols in Benners n catch up with you again at some point :-)
The booking went well
The booking went well , got what we wanted , when we wanted at a reasonable price .
Quick and efficient service.
Unfortunately found the paying on line difficult so had to go back to your representative who sorted it for us.Very pleased .
December 31, 2024
Reply from Hays Travel - Graham Kelly
Hiya She :-) thanx vry much for your kind review :-) always appreciated. Have a fab holiday n catch up soon :-)
Contactable and friendly and found us a…
Contactable and friendly and found us a good deal.
January 9, 2025
Reply from Hays Travel - Graham Kelly
Thanx very much for your kind review once again :-) always very much appreciated :-) Chat soon :-)
First time booking a package holiday
First time booking a package holiday and I had no problems at all after contacting your representative
He did a search for me and came back with a package for myself and nine friends within the same day fantastic price fantastic package which would have taken me a lot longer to organise
Thank you very much for your brilliant service
December 21, 2024
Reply from Hays Travel - Graham Kelly
Hiya Bobby, thanx very much for your kind review, it's very much appreciated :-) Hope you all have a great holiday :-)
Fantastic service with Graham Kelly…
Fantastic service with Graham Kelly always looks after is customers and always book with really works hard to get you a excellent deal and gives you a 100percent he what he does if you book with Graham give him a try you will not regret it
December 11, 2024
Reply from Hays Travel - Graham Kelly
Many thanx Sylvia for your kind review, always appreciated :-)
Superb service from Graham as usual.
November 29, 2024
Graham my agent is always helpful…
Graham my agent is always helpful polite and finds what you ask for 1000% service every time
November 10, 2024
Reply from Hays Travel - Graham Kelly
Hiya Lynda , many thanx for your kind review, as always it's very much appreciated :-)
Reply from Hays Travel - Graham Kelly
Many thanx Martin for your kind review :-) They are always very much appreciated :-) Chat soon for ya next jaunt away :-)
Reply from Hays Travel - Graham Kelly
many thanx for your great review :-)
Reply from Hays Travel - Graham Kelly
Hiya, many thanx for your kind review, it's always appreciated :-)
Holiday to Lanzarote
Booked our holiday to Lanzarote for end of September. We booked through Graham the homeworker. Graham was so helpful helping us get sorted and it was a super quick process. Thanks again Graham ❤️
September 9, 2024
Reply from Hays Travel - Graham Kelly
Hiya Amy, many thanx for your kind review :-) It's very much appreciated and was my pleasure to assist in booking your holiday:-) Hope you have a great trip away :-)
Very pleasant experience
Very pleasant experience from our initial contact to receiving our confirmation documents. Very knowledgeable and answered all our questions. Didnt hesitate in booking our holiday with Graham
August 21, 2024
Reply from Hays Travel - Graham Kelly
Many thanx for your kind review, it's very much appreciated :-) Glad i could help you with booking your special holiday, I'm sure you will all have a lovely holiday to remember :-) Many thanx again :-)
Reply from Hays Travel - Graham Kelly
Hiya Stephen :-) Many thanx for your kind review, It's very much appreciated . I'm sure you'll all have a great holiday at the Wedding next year and hope to speak to you soon for your next trip away. :-)
Nothing was too much trouble
Nothing was too much trouble for Graham, looking into multiple options to work around our circumstances. Definitely book again through him. Great experience!
August 25, 2024
Reply from Hays Travel - Graham Kelly
Hiya Emily :-) Thanx very much for your kind review, it's very much appreciated :-) I'm sure you'll all have a great time at the Wedding next year and hope to be able to help you again for your next adventure away :-)
Very friendly and gave us all the…
Very friendly and gave us all the information we needed will be booking again with graham thankyou for your great service kind regards danny
August 22, 2024
Reply from Hays Travel - Graham Kelly
Thanx very much for your kind review Danny&Carol, it's very much appreciated :-) Glad to have been able to assist you and get you a good deal. Have a great holiday and thanx again :-)
Reply from Hays Travel - Graham Kelly
Hiya Alison, thanx very much for your kind review , it's very much appreciated :-) I'm sure you'll all have a great Cruise :-) Thanx again :-)
Graham took his time to find what we…
Graham took his time to find what we wanted and presented it well
August 18, 2024
Reply from Hays Travel - Graham Kelly
Hiya, Many thanx for your kind review, it's very much appreciated, hope you have a great holiday :-)
Couldnt ask for a better travel agent
Couldnt ask for a better travel agent! Graham goes above and beyond to make sure booking, checking in and going on holiday is a breeze, he handles all our special requests for disbaility for me and all i have to do on the day is turn up to the airport. He always trys his best to find the best value and goes above and beyond emailing often out of hours when we need it!
August 12, 2024
Reply from Hays Travel - Graham Kelly
Hi guys :-) Thanx very much for your kind review, it's very much appreciated :-) Always a pleasure to assist with your holiday plans :-) Hope you all have a fab holiday :-)
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