I wouldn’t go anywhere else to book my holiday . I always go to the same lady who always looks after me in every way . I always know if she has booked my holiday it will be perfect Thankyou Iona you... See more
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I had a major problem with flights involving change of dates and hotel reservations but Iona was very patient and after two visits it was resolved.
Company replied
Nathan was very helpful,we explained our health problems and he was able to get the holiday we needed. Thank you Nathan, we will gladly be booking with Hays again.
Company replied
The staff were so helpful and courteous nothing was too much trouble. Everything was explained clearly and a request for a lower floor was made without any fuss. I will definitely be booking with Hay... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Market Place, NR30 1LY, Great Yarmouth, United Kingdom
- 01493888157
5.0
Excellent
835 reviews
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Nicola helped us find perfect holiday…
Nicola helped us find perfect holiday for us... So easy
June 12, 2026
Reply from Hays Travel - Great Yarmouth
Thank you for taking your time to leave Nicola a review. So glad she was able to find you the perfect holiday.
That lady who we booked with was…
That lady who we booked with was amazing with everything
As my partners son has medical things and she knew all the answers to our questions
5 star for her
Thank you
Defrontly use hays for our future holidays
June 4, 2026
Reply from Hays Travel - Great Yarmouth
Thank you for your wonderful feedback! We are so pleased to hear our team provided excellent service, especially with the medical considerations. We look forward to helping you with future holidays!
Nathan dealt with our holiday booking…
Nathan dealt with our holiday booking he was very helpful and friendly he went through everything he said we could get our flight seats reserved which we did also he mentioned that they do a hays travel master card
Which we are considering to do, he also gave us a card with his telephone number if we needed to get in contact with him
June 11, 2026
Reply from Hays Travel - Great Yarmouth
It's so nice to hear you had such helpful and friendly service for your holiday booking. We appreciate you sharing your positive experience with us!
Thanks Nathan
We used Hays last year and were happy…
We used Hays last year and were happy with the efficient way we were treated so we decided to use them again.
Clare booked us the property we had seen on line and we now await the extra paperwork ref.directions etc.
Thank you for making our booking so easy.!
June 3, 2026
Reply from Hays Travel - Great Yarmouth
We're so pleased you chose us again and found your booking process easy. We appreciate your kind words and look forward to assisting you further.
Brilliant as always
Brilliant as always, nice little discount which is always appreciated. Three cruises now booked with hays. Thankyou.
June 9, 2026
Reply from Hays Travel - Great Yarmouth
Thank you for your kind words Helen, it's a pleasure to assist you :)
Helpful and friendly staff
June 7, 2026
Reply from Hays Travel - Great Yarmouth
Thank you for your kind words :)
Very good service
Very good service, very helpful. Very polite, will definitely be booking with you again and all round great experience.
June 6, 2026
Reply from Hays Travel - Great Yarmouth
Thank you for your wonderful feedback! We are so pleased you had a great experience in store and Nicola found you a lovely holiday.
Great service
Great service. Nothing too much trouble for Iona ,got the best deal for us . Didn’t feel rushed went though several deals to get the right one
May 31, 2026
Reply from Hays Travel - Great Yarmouth
It was lovely to see you all and get another well deserved holiday booked for you. Thank you for taking your time to leave us a review it is very much appreciated. Iona
Good service nice friendlystaff
May 30, 2026
Reply from Hays Travel - Great Yarmouth
We truly appreciate your kind words about our friendly staff and good service.
Reply from Hays Travel - Great Yarmouth
It was lovely to see you both and get a great holiday booked. We appreciate you taking your time to leave us a review.
Reply from Hays Travel - Great Yarmouth
Thank you for taking your time to leave us a review. It was lovely to see you again and get another wonderful holiday booked. Iona
Reply from Hays Travel - Great Yarmouth
Lucy
We are so pleased to hear that we were able to assist you. Thank you for your kind words.
Denise the agent that helped us (I…
Denise the agent that helped us (I think she was a manager ) was fabulous from start to end
She greeted us with a smile and was so knowledgeable and helpful
I would absolutely use hays travel Great Yarmouth again x
May 24, 2026
Reply from Hays Travel - Great Yarmouth
Debi
Thank you for your wonderful feedback! We are so pleased to hear that our colleague provided such excellent service and made your experience so positive. We truly appreciate your kind words.
Reply from Hays Travel - Great Yarmouth
Thank you for your lovely review, it was great to see you both. I really appreciated the flowers you brought in also. Hope you have a wonderful holiday. Denise
Birthday surprise…
I found the experience very professional
Amber who is on an aprentaship was very helpful was pleased with all the help that was given to me. I am taking my daughter away for her birthday to Grand Canaria, l was very confident in the help that was given.
Thank you
May 22, 2026
Reply from Hays Travel - Great Yarmouth
Thank you for taking your time to leave Amber a review. It is lovely to hear how helpful she was in booking a lovely holiday for your daughters birthday.
It was very good always very helpful…
It was very good always very helpful when we come in to book a holiday
May 14, 2026
Reply from Hays Travel - Great Yarmouth
We are so glad we could assist you with your holiday plans. Thank you for your kind words.
Kind Regards
as always
as always, Denise at GY branch goes out of her way to get the best deal and listening to what is wanted.
May 21, 2026
Reply from Hays Travel - Great Yarmouth
We are so pleased to hear about your positive experience with us. We appreciate your kind words.
Kind Regards
There is a great team atmosphere in the…
There is a great team atmosphere in the great yarmouth hays store . Everyone is always so happy to help.
Iona know what we are looking for , as she has gotten to know us quite well.
The booking process is always simple and help is always available if needed .
They usually have a great exchange rate too.
May 15, 2026
Reply from Hays Travel - Great Yarmouth
Tracey ,
We are so pleased to hear about your positive experience with our team! We always aim to provide helpful service and a simple booking process. Thank you for your kind words; we appreciate your loyalty.
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff, they can't do enough to help you find the holiday 🙄
May 12, 2026
Reply from Hays Travel - Great Yarmouth
Steven
We're so glad our team could assist you in finding your perfect holiday. Thank you for your kind words!
Kind Regards
Excellent service.
Excellent service.
Went through various different options for holiday destinations, hotels, flights, parking and facilities.
May 5, 2026
Reply from Hays Travel - Great Yarmouth
Thank you so much for your kind words, it's a pleasure to assist you!!
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